Transferring Calls
External:
Call direct DID to Conference Bridge (only if a DID is assigned to
1.
Conference Bridge).
Call in Auto Attendant and select Menu Option that is assigned to
2.
Conference Bridge.* (e.g. Option 4 > Conference Bridge)
Conference Menu Options
Enter a Conference - (Option 1):
Enter your extension then press # .
1.
Enter conference ID then press # .
2.
3.
Please record first and last name then press # .
Create a Conference - (Option 2):
Enter your extension then press # .
1.
Enter your password then press # . (Voicemail Password)
2.
• Create a conference that expires in 2 weeks press 1
• Create a non expiring conference press 2
• Create a conference with a custom expiration date press 3
Delete Existing Conference - (Option 3):
Enter your extension then press # .
1.
Enter your password then press # . (Voicemail Password)
2.
Enter the conference ID you want to delete then press # .
3.
A call can be transferred in one of three ways:
•
Consultative transfer—You have the option of either talking to the party
to whom you are transferring the call, or you can choose not to talk to the
party, and complete the transfer when you hear the party's ring-back
sound.
—
Performing a Consultative Transfer
•
Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call. You do not
have the option of talking to the party.
on page 3-15.
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