Chapter 11. Product Warranty - Ximeta NetDisk Wireless Access Point Router User Manual

NetDisk™ Wireless User Manual Network Direct Attached Storage / NDAS™

Chapter 11. Product Warranty

XIMETA, Inc. provides a warranty for its product only if the buyer originally purchased the
product from:
XIMETA, or an authorized Reseller / Distributor.
Limited Hardware Warranty: XIMETA warrants that the hardware portion of the XIMETA products
("Hardware") described below will be free from material defects in workmanship and materials from the
date of original retail purchase of the Hardware, for the period set forth ("Warranty Period").
Limited Warranty for the Product(s) is defined as follows:
Hardware (NetDisk unit, excluding power supplies)
XIMETA's sole obligation shall be to repair or replace the defective device at no charge to the original
owner. Such repair or replacement will be rendered by XIMETA at an Authorized XIMETA Service
Office. The replacement Hardware need not be new or of an identical make, model or part; XIMETA
may in its discretion replace the defective hardware (or any part thereof) with any reconditioned product
that XIMETA reasonably determines is substantially equivalent (or superior) in all material respects to
the defective Hardware. The Warranty Period shall extend for an additional ninety (90) days after any
repaired or replaced Hardware is delivered. If a material defect is incapable of correction, or if XIMETA
determines in its sole discretion that it is not practical to repair or replace the defective Hardware, the
price paid by the original purchaser for the defective Hardware will be refunded by XIMETA upon receipt
of the defective Hardware. All Hardware (or any part thereof) that is replaced by XIMETA, or for which
the purchase price is refunded, shall become the property of XIMETA upon replacement or refund.
Limited Software Warranty: XIMETA warrants that the software portion of the product ("Software") will
substantially conform to XIMETA's then current functional specification for the Software, as set forth in
the applicable documentation, from the date of original delivery of the Software for a period of ninety
(90) days ("Warranty Period"), only if the Software is properly installed on approved hardware and
operated as contemplated in its documentation. XIMETA further warrants that, during the Warranty
Period, the magnetic media on which XIMETA delivers the Software will be free of physical defects.
XIMETA's sole obligation shall be to replace the non-conforming Software (or defective media) with
Software that substantially conforms to XIMETA's functional specifications for the Software. Except as
otherwise agreed by XIMETA in writing, the replacement Software is delivered. If a material non-
conformance is incapable of correction, or if XIMETA determines in its sole discretion that it is not
practical to replace the non-conforming Software, the price paid by the original license for the non-
conforming Software will be refunded by XIMETA; provided that the non-conforming Software (and all
copies thereof) is first returned to XIMETA. The license granted respecting any Software for which a
refund is given automatically terminates.
What You Must Do For Warranty Service:
Registration is conducted via a link on our Website (http://www.XIMETA.com). Each product purchased
must be individually registered for warranty service within ninety (90) days after it is purchased and/or
licensed.
FAILURE TO PROPERLY REGISTER MAY AFFECT THE WARRANTY FOR THE PRODUCT.
Submitting a Claim:
Any claim under this limited warranty must be submitted in writing before the end of the Warranty Period
XIMETA, Inc 41 www.XIMETA.com