Understanding Lines And Calls - Cisco 7965G User Manual

Cisco 7965 Handset User Guide
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Understanding Lines and Calls:

To avoid confusion about lines and calls, refer to these descriptions:
Lines – Corresponds to a directory number (Extension number) that others can use to call you. To
see your phone line, look at the right side of your phone screen.
Calls – Your line (Extension number) can support two connected calls. Only one call can be active
at any time; other calls are automatically placed on hold.
Understanding Line and Call Icons:
Icon
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H:\DMS\Telephony\IP Telephony\Cisco\User Guides and Procedures\Cisco IP Phone Documentation\7965G Handset User Guide.doc
Line or call state
On-hook line
Off-hook line
Connected call
Ringing call
Call on hold
Reverting call
BLF – monitored line is idle
BLF – monitored line is busy
BLF – monitored line is ringing
Line in Do Not Disturb (BLF)
Description
No call activity on this line.
You are dialing a number or an
outgoing call is ringing.
You are connected to the other
party.
A call is ringing on your line.
You have put the call on hold.
A holding call is reverting to your
phone.