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Cisco 7965G User Manual

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HSIS
VoIP TELEPHONE
USER GUIDE

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Table of Contents
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  Summary of Contents for Cisco 7965G

  • Page 1 HSIS VoIP TELEPHONE USER GUIDE...
  • Page 7: Table Of Contents

    UAB Dialing Plan ............................1 IMPORTANT NUMBERS ........................1 REPORTING TELEPHONE TROUBLE ....................1 Basic Operation ............................2 PLACING CALLS: ............................2 ANSWERING CALLS: ..........................2 HOLD: ................................ 2 TRANSFER A CALL (“Blind”Transfer):....................2 TRANSFER A CALL (“Consultative” Transfer): ..................3 RESUME CALL: ............................
  • Page 8: Uab Dialing Plan

    UAB Dialing Plan UAB Operator UAB Extensions 4-XXXX 5-XXXX 6-XXXX Voice Mail (On-Campus) 5-4000 (Off-Campus) 975-4000 Local Calls 9 + 7 DIGIT NUMBER Long Distance In State (ATTnet) 8 + 1 + 205 + 7 DIGIT NUMBER 8 + 1 + 251 + 7 DIGIT NUMBER 8 + 1 + 256 + 7 DIGIT NUMBER 8 + 1 + 334 + 7 DIGIT NUMBER 8 + 1 + 938 + 7 DIGIT NUMBER...
  • Page 9: Basic Operation

    Basic Operation PLACING CALLS: Any of the following can be used to start a call, as appropriate • Lift the Handset, dial the number • Dial the number, then lift the Handset • Press a LINE Button, dial the number, and then lift the Handset. •...
  • Page 10: Transfer A Call ("Consultative" Transfer)

    TRANSFER A CALL (“Consultative” Transfer): Do the following as appropriate • Press TRNSFR soft Key • Dial 5-digit extension (for internal calls) • Wait for the answer, then announce the caller • If the new party will accept the call, press the TRNSFR soft key, then hang up •...
  • Page 11: Call Forward All Calls

    User on phone A wants to take the call in a conference room for privacy. Phone A user presses the Park softkey. The Cisco CallManager server to which phone A is registered sends the first available call park directory, 1234, which is displayed on phone A. The user on phone A watches the display for the call park directory number (so he can dial that directory number on phone C).
  • Page 12: Ending Calls

    ENDING CALLS: Any of the following can be used to end a call, as appropriate. • Hang up the Handset • Press HEADSET Button or ENDCALL soft key if you are using a Headset • Press SPEAKER Button or ENDCALL soft key if you are using the Speakerphone JOIN: The following information describes how to use the Join feature: From a connected call (not on hold), press More >...
  • Page 13: Call History

    Call History View Call History To view recent missed, received, or placed calls: 1. Press the Directories button. 2. Use the Navigation button to scroll and select the desired call list. Press the Select soft key, or: • Press 1 on the keypad for Missed Calls. •...
  • Page 14: Authorization Code

    Authorization Code Feature Activation: code Authorization Code - First Press the line key. Response: The line indicator comes on. Dial 3. Response: Confirmation Tone is delivered. Enter the authorization code number. Response: Dial tone is delivered. Dial the telephone number. (See note below for various methods) Authorization Code - During transfer or conference call 1.