Before Calling For Service; Data Rating Plate - Thermador P24WK Care And Use Manual

Section Seven: Before Calling for Service
Before calling for service, check the following to avoid
unnecessary service charges.
Be sure to check these Items first:
Is there a power outage in the area?
Is the household fuse blown or the circuit breaker
tripped?
Is the Cooktop disconnected from the electrical supply?
IF THE BURNERS DO NOT IGNITE
• Are the burner caps properly aligned on the burner bases
(Sealed Surface Burners)?
• Are the burner ports clogged?
• Is a fuse blown or is the circuit breaker tripped?
• Is the manual shut-off valve closed, preventing the flow of
gas?
• Are the Wok pilot ports clogged?
• Is the spark igniter sparking (Surface Burners and Wok)?
• Is there flame on the Wok pilot burner?

DATA RATING PLATE

Cooktop Models:
The data rating plate shows the model and serial numbers
of your Cooktop or Wok. It is located on the underside of
the Cooktop or Wok chassis near the gas inlet connection
and electric power cord. In most cases after installation,
technicians are unable to access the information.
Product Rating Label Location – Cooktop Model
Front - Bottom of Unit
Product Rating
Label/Serial Tag
3" Min.
36"
Power
Cord
Regulator (supplied
with unit) Install
horizontally,
3-Prong grounding type
receptacle connected to
a properly grounded and
polarized electrical
supply rated at 120VAC,
15 Amps, Single Phase,
60 HZ.
All Installer supplied parts must
conform to Local Codes.
WOK MODEL:
The data rating plate shows the model and serial numbers
of your Wok. It is located on the bottom of the unit.

Before Calling for Service

Threading compounds must
be Resistant to Propane Gas
3/4" flex line
A manual valve must be
installed external to the
appliance, in an accessible
location from the front, for the
purpose of shutting off the
gas supply.
CUSTOMER SERVICE:
800/735-4328
or see our website:
SERVICE
INFORMATION
Serial Number
______________________________
Date of Purchase
______________________________
Dealer's Name
______________________________
Dealer's Phone Number
______________________________
Service Center's Name
gas flow
______________________________
Service Center's Phone Number
Also, enter this information on the
Product Registration Form in-
cluded with this product, then
mail it to the indicated address.
Page 30
www.thermador.com
— Thank You.