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Problems when establishing a connection
Error
You cannot phone or send faxes.
CHECK
DISPLAY
Error report
or
When you lift the receiver of your
fax machine you do not hear the
dial tone.
or
fax transmissions are constantly
interrupted.
You cannot send any faxes (you
have set the ringing signals with
EXPERT mode).
Possible cause
Wrong dialling mode selected.
You are operating your fax machine on a
private branch exchange and have not
set it accordingly.
The telephone connection is of poor
quality.
The recipient has a paper jam or has run
out of paper.
Your fax partner's line is busy, does not
answer or a different device answers.
Your fax machine is not properly installed
or not properly plugged in.
You are connected to a PABX system.
You have connected your telephone
cable to socket on the bottom of your fax
machine identified with EXT.
You have connected the telephone cable
to the socket marked EXT.
Your fax correspondent has a fax
machine that cannot receive the usual
standard identifying signals.
You have set the total number of rings
(TOTAL RINGS: _) to a too high value.
For many fax machines, the call
establishment procedure is too long, and
transmission is interrupted.
– 50 –
Remedy
Change the dialling mode with function
15.
In Function 15, select PABX: Yes.
Try again or send the fax at reduced
speed (function 21).
Call your fax partner.
Try later or draw your fax partners
attention to a possible installation fault.
Check the installation of your fax
machine.
Check the settings in function 15.
Connect your telephone cable to the
socket on the bottom of your fax
machine identified with LINE.
Plug the telephone cable into the socket
marked LINE on the base of the fax
machine.
Try to send the fax manually: press the
DIAL or LOUDSPEAKER key and dial
the fax number. You will hear the call
being established. If the receiver is using
an automatic answering machine, wait
until you hear a tone after the
prerecorded message and then press the
START key.
Set the total rings or the toll free rings to
a lower value than 5 in function 31 or 32
FAX:EXPERT.
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