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I can't get my screen to turn on after removing and replacing
the battery
Removing the battery turns off your phone completely, so you can't just slide
out the keyboard or press
power
and hold
power
until you see a logo on the screen (approximately five
seconds). Please be patient while your phone starts up.
If your phone does not turn on after you press and hold power, you need to
TIP
connect your phone to the AC charger to charge it (see
I can't get the back cover off
1
If the
USB cable
is attached to the phone, disconnect the USB cable.
2
If a wired headset is attached to the phone, disconnect the headset.
3
Turn the phone completely off (see
wireless services)
on/off).
4
Press and release the
back cover
to turn on the screen. Instead, press
Charge the
battery).
Turn everything (the screen and
release.
5
Slide your thumbnail or a credit card between the back cover and the
phone, starting at the bottom and moving halfway up one side until
you hear the clasp (x) release.
6
Repeat step 2 to release the clasp (y) on the other side of the phone.
7
Lift off the back cover.
Chapter 11 : Troubleshooting
167
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