Kyocera FS-6025MFP/B Operation Manual page 305

Troubleshooting > Solving Malfunctions
Symptom
Printouts are dirty.
Printouts are fuzzy.
Images are skewed.
Paper often jams.
Printouts are wrinkled.
Cannot print.
Documents are printed
improperly.
While the operation panel
was being used, the keys
locked up and do not respond
when pressed.
Checkpoints
Is the platen or the document
processor dirty?
Is the machine being used in very
humid conditions?
—
—
Are the originals placed correctly?
Is the paper loaded correctly?
—
Is the paper loaded correctly?
Is the paper of the supported type? Is it
in good condition?
Is the paper curled, folded or wrinkled?
Are there any loose scraps or jammed
paper in the machine?
Is the paper damp?
Is the paper set in a proper
orientation?
Is the machine plugged in?
Is the machine powered on?
Is the printer cable or network cable
connected?
Was the machine powered on before
the printer cable was connected?
Is the print job paused?
Are the application software settings at
the PC set properly?
Is the operation panel locked?
Corrective Actions
Clean the platen or the document
processor.
Use in an environment that has
suitable humidity.
If you experience frequent problems,
turn the cassette heater switch on.
Run [Drum Refresh 1].
When placing originals on the platen,
align them with the original size
indicator plates.
When placing originals in the
document processor, align the original
width guides securely before placing
the originals.
Check the position of the paper width
guides.
Perform center line adjustment. For
more information about how to do so,
contact your service representative.
Load the paper correctly.
Remove the paper, turn it over, and
reload it.
Replace the paper with new paper.
Remove any jammed paper.
Replace the paper with new paper.
If you experience frequent problems,
turn the cassette heater switch on.
Change the orientation in which the
paper is positioned.
Plug the power cord into an AC outlet.
Turn on the main power switch.
Connect the correct printer cable or
network cable securely.
Power on the machine after
connecting the printer cable.
Resume printing.
Check that the printer driver and
application software settings are set
properly.
Check the panel lock setting in
COMMAND CENTER and change the
setting if necessary.
10-9
Reference
Page
10-6
1-3
2-4
9-24
3-7
3-8
3-2
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3-2
3-2
3-2
10-21
3-2
2-4
—
2-11
2-12
2-10
2-10
8-3
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KYOCERA
COMMAND
CENTER
Operation
Guide