Activating Your License Without An Internet Connection - US Robotics USR8700 User Manual

the next section).
Note: Activation is tied to your computer's hardware. Once you have activated a particular license, if
your computer hardware changes, or if you subsequently install DiskSafe Express on a different
computer using the same key code, an error message appears. You must export your current
license data (Action > License > Offline Activation > Export License Data) and e-mail the
license file to Activate.Keycode@falconstor.com, indicating that your hardware has changed.
When you receive confirmation that your license has been re-activated, you can continue to use
the product.
If you need assistance with this procedure, contact Technical Support.

Activating Your License without an Internet Connection

If your license wasn't activated because your computer has no Internet connection, you must obtain an
activation code using another computer that does have both an Internet connection and e-mail.
To activate your license without an Internet connection:
1. From the Action menu, click License > Offline Activation.
The Offline Activation dialog box appears.
2. Click Export License Data.
3. On the Save As dialog box, select one of the following locations and then click Save:
• A shared folder accessible to both your computer and a computer that has Internet and e-mail
access
• A floppy disk
• A USB disk
4. If you did not save the file to a shared folder, take the floppy disk or USB disk to a computer with Inter-
net and e-mail access.
5. From the computer that has Internet and e-mail access, e-mail the license file to the following address:
Activate.Keycode@falconstor.com
6. When you receive an e-mail response, save the returned license file back to the shared folder, floppy
disk, or USB disk.
7. If you did not save the file to a shared folder, take the floppy disk or USB disk back to the computer
where DiskSafe Express is installed.
8. From the Action menu, click License > Offline Activation.
9. Click Import Activation Code.
10. On the Open dialog box, browse to the location of the returned license file and double-click it.
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