3Com Connection Assistant
Using the MBA software on the EtherCD to boot the PC:
Eliminates the need to change PC or NIC-specific settings.
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Allows a user with an older version of MBA or PXE embedded in his or her system
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BIOS to get up and running with the latest version of MBA without waiting for a PC
manufacturer's update.
Enables a PC with a LAN CardBus PC card that does not contain a boot ROM or with
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a BIOS that does not enable the CardBus when the PC is booting to boot from the
network. This includes:
PCs with USB but lacking a NIC.
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The installed base of legacy 3Com 3C509(B) ISA NICs.
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For information on configuring the MBA to boot from the network, see "Booting From
the Network" on page 33.
The 3Com Connection Assistant is an optional Web-based software component that
allows users access to a variety of interactive technical support services.
These services can help you:
Fix NIC installation problems.
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Fix network connection problems.
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Download the latest NIC drivers.
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Access a list of frequently asked questions as well as the 3Com Knowledgebase.
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Depending on your network connection, you can obtain self-service support or assisted-
service support via the Web:
Self-service support—installed with the 3Com Connection Assistant software. The
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self-service support can detect and analyze installed NIC(s), and then run diagnostics
tests that check for NIC functionality and network connectivity. If either test fails,
step-by-step solutions appear, informing users how to correct the problem.
Assisted service support—links you directly with 3Com support analysts, where you can
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receive answers to your support questions as well as help with diagnosing and fixing
NIC problems. The assisted service support can capture information about your NIC and
your system, and then use that information to automatically correct your NIC problem.
The assisted service support is available only with an active Internet connection.
The 3Com Connection Assistant can be installed after you install the NIC driver. For more
information, see "Installing and Using the 3Com Connection Assistant" on page 37.
NOTE: The 3Com Connection Assistant is supported on U.S. English PCs only.
3Com Connection Assistant
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