Creating Service Level Management Reports; H What Are Service Level Management (Slm) Reports; Discovering Framesaver Slv Units - Paradyne OPENLANE User Manual

Creating Service Level
Management Reports
What are Service Level Management (SLM) Reports?

Discovering FrameSaver SLV Units

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Network Administrators and Service Providers use the SLM Reports feature to
provide automatic delivery of service level accounting and quality of service
reports to their customers that use FrameSaver SLV devices. This information is
delivered to and accessed by customers through the World Wide Web.
A FrameSaver SLV device contains functionality that enables the device itself to
generate and store performance data. To retrieve this data from the FrameSaver
SLV devices and compile the data into SLM reports that can be delivered to the
end user, the Network Administrator or Service Provider must:
H
Discover the FrameSaver SLV devices.
H
Define customer information and data collection using the SLM Report
Administration interface available through the Web server.
All FrameSaver SLV devices defined in the OpenLane Performance Wizard
device database can be enabled for data collections. The device database is
accessed through Navigation Wizard, which lists all devices known to
Performance Wizard.
To add devices to the database using the Navigation Wizard, see
Device Display Area in Chapter 2, Using the Navigation Wizard .
May 1999
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Populating the
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