Escene SayHi ES410 User Manual
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Escene SayHi ES410 User Manual

4-line sip phone
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ES410 IP PHONE
User Manual
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Summary of Contents for Escene SayHi ES410

  • Page 1 ES410 IP PHONE User Manual www.escene.hk Escene Communication...

  • Page 2: Table Of Contents

    Tables of Contents 1. Getting Started ..........................1 About............................1 Features ............................. 1 Technical Parameter ........................1 2. Connecting Your Phone ....................... 3 3. Phone overview ........................... 5 Understanding Buttons and Hardware ..................5 Understanding Phone Screen Features ..................8 4.

  • Page 3: Getting Started

    1. Getting Started About SayHi ES410 is a next-generation 4-line SIP phone, 4 dynamic context-sensitive soft keys, 12 programmable hard keys, and dual 10/100Mbps auto-sensing Ethernet ports with integrated PoE. The ES410 offers excellent voice PSTN, FXS, Record Port, security protection for privacy.
  • Page 4 ES620 IPPhone DNS Client Call Processing Call Sharing/Bridged Lines Line Status Indicator(dual color LED) Multi Account Call Waiting, Call Queuing, Line Switching Call Forward, Call Transfer, Call Holding, Call Pickup, Callback One Key Dial, Redial Phone directory speed dial, Call record direct dial 3-way conference Voice mail, Voice Prompt, Voice Message Expansion...

  • Page 5: Connecting Your Phone

    ES620 IPPhone 2. Connecting Your Phone Your system administrator will likely connect your new SayHi ES410 IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone.
  • Page 6 ES620 IPPhone Figure 2.2 Footstand of ES410 5) If you want to connect an ESM (Expansion Module), you could connect it (any interface) to the EXT interface on the phone with a RJ-45 cable (a straight-through cable), and the second ESM can be connected to the first one too.

  • Page 7: Phone Overview

    ES620 IPPhone 3. Phone overview Understanding Buttons and Hardware From figure 3.1 to figure 3.2,you can understand buttons and hardware about SayHi ES410. Figure 3.1 SayHi ES410 overview ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 8 ES620 IPPhone MENU Menu button: Allows you to scroll through menus. Volume button: Controls the volume and other settings. CONFERENCE Conference button: Connect calling / called party to the conference REDIAL Redial button: To Redial the last number. TRANSFER Transfer button: Transfer redirects a connected HOLD Hold button: Put a call on hold Basic Call Handling: Press “#”...
  • Page 9 480*272 pixel Color high-definition display. Status light Red flashing: There are incoming call； Red, steady: Missed Calls, or phone busy; Hands-free Hands-free voice of the output. microphone Figure 3.2 Interfaces of SayHi ES410 ○ ○ ○ ○ ○ ○ ○...

  • Page 10: Understanding Phone Screen Features

    Connect to a LAN interconnecting device PC port Connect to a local PC Understanding Phone Screen Features This is what your main phone screen might look like with an active call: Figure 3.3 LCD of SayHi ES410 ○ ○ ○ ○...
  • Page 11 ES620 IPPhone 7） : talking 8） : ringing 9） : Transferring a call 10） : 3-ways conference Softkey labels Each displays a softkey function. To activate a softkey, press the softkey button. www.escene.hk Escene Communication...

  • Page 12: Basic Call Handing

    ES620 IPPhone 4. Basic Call Handing You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Note: The bold type of the following text and following a “button” in table signifies the phone's button (for example, OK button), and the signifies softkey.

  • Page 13: Answering A Call

    ES620 IPPhone --2) Enter a number; Another call is active --3) Press „#’ button (default) ; -or press to send the number. Tips • You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, and then go off-hook by lifting the handset or pressing , Headset or Speaker button.

  • Page 14: Ending A Call

    ES620 IPPhone Ending a Call To end a call, simply hang up, here are some more details: If you want to... Then... Hang up while using the --Return the handset to its cradle, Handset -or press Hang up while using the --Press Speaker button that is Red Speakerphone -or press Line button for the appropriate line,...

  • Page 15: Transferring Calls

    ES620 IPPhone Release a call on different Select the line want to release hold, press the line, so recovery; line Tips • Engaging the Hold feature typically generates music or a beeping tone. • A held call is indicated by the Blue and flashing Line button.

  • Page 16: Do Not Disturb

    ES620 IPPhone mute in conjunction with the handset, speakerphone, or a headset。 If you want to... Then... Toggle Mute on Press Mute button, then the button is Red Toggle Mute off Press Mute button, then the button light off Do Not Disturb You can use the Do Not Disturb(DND)feature to block incoming calls on your phone with a busy tone(Can also be set to their voice mail or other extension numbers, etc.)。...
  • Page 17 ES620 IPPhone Invite the third party into a --1) Press CONFERENCE button or in an conference in a active call active call; --2) Enter the third party number； --3) After connected the third party, press CONFERENCE button or again establish a conference with held --1) when one phone line is holding on and the other line is line busy;...

  • Page 18: Advanced Call Handling

    ES620 IPPhone 5. Advanced Call Handling Speed Dialing Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call. If you want to... Then… --1) Press MENU or OK button > “Function setting” > “Hot line keys”; Set up Speed Dials on your phone --2) You can configure twelve speed dial numbers on the SayHi ES310...
  • Page 19 ES620 IPPhone ； --2) Press --3) Select “Add contact”, press OK button or --4) Use the navigation keys to select content, press OK button or to set and modify: -Name: set the name of contact, -NO.1-5: you can set up 5 contacts‟ numbers, -Group: the contacts be divided into different user‟s groups --5) Press soft key to complete...
  • Page 20 ES620 IPPhone to set and modify, press to save the change Delete group --1) Press soft key, -or press MENU button > “Phone book”, -or press Directories button > “Phone book”; --2) Press soft key； --3) Select the “Delete group” or OK button or ；...

  • Page 21: Using Call Logs

    ES620 IPPhone --2) Open “Contact” > “Phone book”, select the contact who are needed to be modified, click --3) Select the account in the drop-down column of the account, click “Submit” to complete it. Using Call Logs Your phone maintains records of your missed, placed, and received calls. If you want to…...

  • Page 22: Keypad Instruction

    ES620 IPPhone 6. Keypad Instruction SayHi series IP phones are can be configured in two ways. The first you can use the phone keypad where you can settings for you IP phones, the other you can log in to User Options web pages where you can settings for you IP phones.

  • Page 23: Network Setting

    ES620 IPPhone -User Name*: the account matched with the SIP server. （extension number） ， -Authen usr: the Authenticated users matched with the SIP server.（The default With the same account） -user pwd*: the user password matched with the SIP server -Description: description of this account， -SIP1*: the primary SIP server，By default all calls through the server，...

  • Page 24: Customizing Rings And Volume

    ES620 IPPhone -IP: enter IP address ，Note: Do not duplicate the ip address with other devices on the network -Mask: enter appropriate sub mask -GW: enter appropriate gateway - DNS1: enter IP address of the primary DNS server - DNS2: enter IP address of the secondary DNS server -Web port: the default Web port is 80,if you change it(for example change it to 88),you must use IP and Web port to login the web page (for example http://192.168.0.200:88).It will take effect on next reboot.
  • Page 25 ES620 IPPhone -Handset volume: Handle output volume， -Handset mic volume: Handle input volume， -Speaker volume: Hands-free speaker output volume， -Speaker mic volume: Hands-free input volume， -Headset volume: Headphone output volume， -Headset mic volume: Headset microphone input volume www.escene.hk Escene Communication...

  • Page 26: Web Settings

    ES610 IPPhone 7. Web Settings We can configure the IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200) into the address bar of web browser.

  • Page 27: Codec Selection

    ES610 IPPhone Codec Selection The IP phone supports the following voice codecs: G.722, G.711A, G.711U, G.723, and G.729A. You can enable/disable the desired codecs via Web interface. Please contact your system administrator for more details about the codecs. To enable/disable the codecs: Choose Audio->...

  • Page 28: Contact

    ES610 IPPhone Contact You can add, edit and delete contact in a phone book on web page of ES610. 1) Click “Contact” > “Phone book”, If you want to add a contact, you just ought to click You can edit an existed contact by click You can delete an existed contact by click , if you want to delete all contacts, you just ought to click...
  • Page 29 ES610 IPPhone contact from this SIP account. Besides, you can add, edit and delete group by click “Contact” > “Group”. The operation is similar to phone book. ---------------------------------------------------------------------------------------------------------------------- Address: Room 209, Yuehe Building, 54-56 Huacui Street, Tianhe Industrial Zone, Guangzhou, China Postal Code: 510665 Tel: 86-20-85543101 Fax: 86-20-85540528...

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