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ES270-C IP Smart VoIP Phone User Manual
INDEX
INDEX ............................................................................................................................................................................................... 1
1. Getting Started ............................................................................................................................................................................. 3
About ..................................................................................................................................................................................... 3
Feature Highlights .................................................................................................................................................................. 3
2. Set up the Phone .......................................................................................................................................................................... 4
3. Phone User Interface .................................................................................................................................................................... 5
3.1 Hardware Component Instructions .................................................................................................................................. 5
3.2 Phone Screen Display Features ........................................................................................................................................ 7
3.3 Basic Network Settings ..................................................................................................................................................... 8
3.4 SIP Account Settings ......................................................................................................................................................... 9
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Summary of Contents for Escene ES270-C
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Page 1: Table Of Contents
ES270-C IP Smart VoIP Phone User Manual INDEX INDEX ....................................... 1 1. Getting Started ..................................... 3 About ..................................... 3 Feature Highlights .................................. 3 2. Set up the Phone ..................................4 3. Phone User Interface ..................................5 3.1 Hardware Component Instructions ..........................5 3.2 Phone Screen Display Features ............................ - Page 2 6 Phone Setting ....................................25 6.1 Basic ....................................25 6.1.1 Time Settings ..............................26 6.1.2 Call ..................................27 6.1.3 VoIP Call Forward .............................. 28 6.1.4 QoS ................................... 28 6.2 Advanced ..................................29 6.2 .0 Audio ................................29 www.escene.cn/en/ Escene Communication...
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Page 3: Getting Started
1. Getting Started About ESCENE ES270-C is a compact office IP Phone with rich features. It has 320x240 HD color LCD, up to 4-line display. it also has HD Sound Quality, unique art design, demountable bracket to provide mu lti-angle, 4 programmable keys, and friendly user interface to satisfy users's communication needs. This document updated and revised by “Nolto Bilişim”... -
Page 4: Set Up The Phone
2-angle adjustable bracket. Support 5 programmable keys. 2. Set up the Phone Packing List: Check the packing list before installation, if you find anything missing, contact your system administrator. ⚫ 1*ES270-C IP Phone ⚫ 1*Handset ⚫ 1* Handset Cord ⚫... -
Page 5: Phone User Interface
⚫ POE (Power over Ethernet) IEEE802.3af NOTES：Pls make sure your phone support POE feature. You can check the label on the back of the phone, for example "Model: ES270-C-P Rev:2.1.0", the P means it support POE feature. Note: If POE works, the phone does not need to connect to the AC power adapter. Make sure the Ethernet cable and switch/hub are POE compliant. - Page 6 Hardware component instructions of the ES270-C IP Phone are: ITEM DESCRIPTION LCD Screen Displayed information about calls, messages, soft keys, time, date, and other relevant data: • Call information — caller ID, call duration • Icons (e.g. • Missed calls or second incoming caller's information •Time and date...
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Page 7: Phone Screen Display Features
:Account successfully registered and DND feature is enabled. The DND icon also will display at the top right corner. Soft Key Area Labels automatically to identity their context-sensitive features Screen Top Icon The Screen Top Icon from left to right is: www.escene.cn/en/ Escene Communication... -
Page 8: Basic Network Settings
Press LAN Port to login into the menu ⚫ Select "Static" mode ⚫ Press "Enter" key ⚫ Set the IP\Mask\GW\DNS\web port\telnet port ⚫ Press "Save" key to make it work ⚫ Tips "Network is changed, press OK reboot " PPPoE Setting www.escene.cn/en/ Escene Communication... -
Page 9: Sip Account Settings
Tips "Network is changed, press OK reboot " 3.4 SIP Account Settings ES270-C IP phone makes calls based on sip accounts, it can support Single account or Multi-account, each account can be configured to the different SIP server. If you want to…... -
Page 10: Basic Features
3.5.5 Making Calls to Contact You can also dial a contact from the Personal Phone Book. Placing Calls to Contacts --1) Press MENU button “Phone Book”, you can select "Personal Phone Book", “Enterprise Phone Book”, “LDAP” > www.escene.cn/en/ Escene Communication... -
Page 11: Multi-Lines To Answer The Call
You can hold and resume calls. You can take a call in one line at any time, and the other lines would be hold. As a result of that, you can switch different calling line on our phone. Note: If the phone isn’t having the hold button, pls using the soft key. If you want to... Then... Put a call on hold --Press HOLD button, www.escene.cn/en/ Escene Communication... -
Page 12: Transferring Calls
Enable global DND --1) Press DND. --2) All enabled line on the phone would changes to status. and the icon is Enable DND on a single line Press MENU button > “Function setting” > “DND” > (select line) “Enable” www.escene.cn/en/ Escene Communication... -
Page 13: 3-Way Conference
-or press "MENU" button > “Phone book”> “Enterprise Phone Book”, --2) Select “Enterprise Phone Book”, press "OK" button. --3) Press "Find" and input the name who you want to search. --4) When you search the person, you can dial it. www.escene.cn/en/ Escene Communication... - Page 14 -or press "MENU" button > “Phone book”> “LDAP”, --2) Select “LDAP”, press "OK" button. --3) Press "Find" and input the name or number who you want to find from the LDAP server. --4) When you search the person, you can dial it. www.escene.cn/en/ Escene Communication...
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Page 15: Using Call Logs
NOTES: When you want to input the IP address like ".", it was replaced by the "*". 3.7.1 Language Setting ES270-C IP Phone support Multi-Language setting, as below is an example. Switch the Language between --1）Press MENU button> System Setting> Phone Setting> Language Chinese and English --2）Here you can select English\French\Italian\Polish\Protuguese\Runssian\Spanish\Turkish\Chinese... -
Page 16: Message
3.7.2 Message ES270-C have Message feature. It will display in the LCD when it has a New Message. Create a Message --1）Press MENU button. --2）Select "Messaging" --3）Voice Message: Setting the Voice Message code in here. Text Message: Write down the Text Message in here. -
Page 17: Searching Phone Book
192.168.0.10) in the address bar of web browser on your PC. The default username is root (case-sensitive) and the password is root (case-sensitive). Main Interface-Phone Status Here you can see as below information: System Run Time, Register Status, Network Status, System Information, www.escene.cn/en/ Escene Communication... -
Page 18: Net Work
PC IP, PC Net mask, Device Type, DHCP Server. System Information The status with Phone Model, Software Version, Hardware Version, Hardware ID, Kernel Version, Auto-Provision Server URL, TFTP Server IP. 4.1 Net Work 4.1.1 LAN Port Basic www.escene.cn/en/ Escene Communication... - Page 19 The default Telnet port is 23, if you want to change it (for example change it to 2003). You must input IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003). It will take effect on next reboot. www.escene.cn/en/ Escene Communication...
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Page 20: Pc Port
Router feature is for the phone PC Port. You must input IP address (it is equivalent to a gateway) and Net mask. If you want to use DHCP function, please turn it on, input start IP and end IP. 4.1.3 Advanced VPN Setting www.escene.cn/en/ Escene Communication... - Page 21 When using VLAN Setting option, you can set several parameters as follow: VLAN Setting Enable VLAN You can enable/disable VLAN for phone and pc The VLAN ID you want the phone or pc to join [LAN/PC Port] www.escene.cn/en/ Escene Communication...
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Page 22: Sip Account
The line key of account used; default is 2 Display Name It is showed as Caller ID when making a phone call Username It is a username provided by SIP Server Authenticate Name It is authenticated ID for authentication www.escene.cn/en/ Escene Communication... -
Page 23: Call
Subscribe expire time. Register Expire Time IP phone automatically registered every time SIP Transport There are UDP/TCP/TLS three options Ring Type Select this account ringing type. 5.2 Call ITEM DECSRIPTION Call Do Not Disturb Enable/Disable Do Not Disturb www.escene.cn/en/ Escene Communication... -
Page 24: Security
UDP Keep-alive Interval Default is 30 second. 5.3 Security ITEM DECSRIPTION Security SIP Encryption Enable/Disable SIP encryption. RTP Encryption Enable/Disable RTP encryption. Encryption Algorithm The encryption algorithm currently we only have RC4. Encryption Key The key with encryption. www.escene.cn/en/ Escene Communication... -
Page 25: Phone Setting
Call List Save You can choose to save the call list into the phone or not. Network Packet Mirroring When select on, then you can capture the phone’s packet use notebook which connect to pc port of the phone www.escene.cn/en/ Escene Communication... -
Page 26: Time Settings
You can use 24-hour time format or 12-hour time format Time Format You can choose the appropriate time format. Date Format Time Zone-GMT You can select different time zone for the phone Manual Setting Setting time manually. www.escene.cn/en/ Escene Communication... -
Page 27: Call
Turn on or off the display with Miss call in the phone LCD. Miss Call Display DND Soft key Enable/Disable the DND feature. Play Hang-up Tone The tone with hang up in busy. Transfer Code The code with transfer. www.escene.cn/en/ Escene Communication... -
Page 28: Voip Call Forward
If the phone was busy working, the call will be transfer to others. If No Answer If the phone was no answer, the call will be transfer to others. Ring Frequency The ring frequency with the VOIP Call Forward. 6.1.4 QoS ITEM DECSRIPTION www.escene.cn/en/ Escene Communication... -
Page 29: Advanced
The handset MIC volume default is Lv3, the range is 1~7. Handset MIC Volume Speaker Phone MIC Volume The speaker MIC volume default is Lv3, the range is 1~7 Headset MIC Volume The headset MIC volume default is Lv3, the range is 1~7 www.escene.cn/en/ Escene Communication... - Page 30 The max delay range setting, default is 150. Normal Delay The normal delay range setting, default is 120. Other Play Load Length The play load length setting, default is 30ms. High Rate of G723.1 Enable/Disable High Rate of G723.1 feature. Enable/Disable VAD feature. www.escene.cn/en/ Escene Communication...
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Page 31: Line Keys
NOTE: ONLY WHEN YOU CHOOSE “SPEED DIAL”, THE RIGHT OF “NAME”,” NUMBER” WILL TAKE EFFECT. 6.4 Function Keys Function Keys: If you do not like the default setting with the function keys feature. You can change to whatever you like. NOTE: IF THE PHONE WITHOUT THE KEY, YOU CAN IGNORE IT. www.escene.cn/en/ Escene Communication... -
Page 32: Soft Key
LCD display soft key is Send \Del \Empty\End, Empty means nothing in it. 6.6 Dial Plan If you want to setup a dial plan, you can click "Dial Plan" www.escene.cn/en/ Escene Communication... -
Page 33: Ip Strategy
You can use IP Strategy feature to make a list which can be set to only allow the incoming call on the list. e.g. As following picture, you can see it has 192.168.0.248 in the list. When you open this feature. It means you just allow come from this IP address meeting www.escene.cn/en/ Escene Communication... -
Page 34: Phone Book
, if you want to delete all Groups, you just ought to click ’Delete All Group’. 7.2 Contact You can add, edit and delete contact in a phone book on this web page. The phonebook can storage 300 contacts entry www.escene.cn/en/ Escene Communication... -
Page 35: Ldap
You can download and save this contact to PC after you select 7.3 LDAP NOTES: If you want to know more detail about LDAP, pls find it in the office website to download the specific document. HTTP://www.escene.cn/en. As below figure is an example. e.g. LDAP Name Filter:(sn=%s) LDAP Number Filter:(telephoneNumber=%s) Server Address:192.168.0.65... -
Page 36: Ban List
You can edit or move this contact to Contact after you select 8 Phone Maintenance 8.1 Basic NOTES: Don't cut off the electricity or network cable when doing upgrade in the below ways! 8.1.1 HTTP Upgrade You can upgrade the software, kernel, and configuration etc. files by HTTP. www.escene.cn/en/ Escene Communication... -
Page 37: Ftp Upgrade
Used for the administrator to find out or making sure the problem with this equipment. All Config File All Config File includes: Configuration, Extern, Log, XML Phone book, Enterprise Phone Book. 8.1.2 FTP Upgrade You can upgrade the software, kernel, and configure files by FTP. www.escene.cn/en/ Escene Communication... -
Page 38: Tftp Upgrade
[NOTES：The mode does not support this feature] NOTES: It is not necessary to input filename when doing backup Configuration, Phone Book, EXT Module. 8.1.3 TFTP Upgrade You can upgrade the software, kernel, and configure files by TFTP. www.escene.cn/en/ Escene Communication... -
Page 39: Default Setting
You can load the phone to the factory default setting in default setting option. Press the ‘Reset to Factory Setting’ option, the phone will load to factory default setting on next reboot. 8.1.5 Reboot You can use reboot option to reboot the phone. www.escene.cn/en/ Escene Communication... -
Page 40: Advanced
When using auto provision, you can set several parameters as follow: Auto Provision Auto Provision You can enable/disable auto provision by select on/off Protocol Used for auto provision, it includes TFTP/HTTP/FTP Software Server URL The server address of the auto provision www.escene.cn/en/ Escene Communication... -
Page 41: Password
Here you can set the administrator or user WEB password management. Select your type. If you login as an administrator, you can modify both the user's and admin's passwords. 10 WEB Other Settings or Information - Appendix 10.1 WEB User In the upper right corner of the website page, you can select the user or logout. www.escene.cn/en/ Escene Communication... -
Page 42: Multi-Language
In the upper right corner of the website page, you can select the language in the below list. 10.3 Note Tips In the right middle of the website page, there is a Note tips in every function page. Hope it can help you to know something about that. www.escene.cn/en/ Escene Communication...
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