Escene ES410 User Manual
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Escene ES410 User Manual

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ES410 IP PHONE
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User Manual
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Summary of Contents for Escene ES410

  • Page 1 All manuals and user guides at all-guides.com ES410 IP PHONE User Manual (firmware:V2.2.6.2-2733) www.escene.ru Escene Communication...

  • Page 2: Table Of Contents

    View status ..................... 27 Diagnose ......................27 7. Web Settings ....................28 Config Guide ....................28 Network ......................30 SISIP AcP Account ................... 31 SIP Account ....................31 SIP Account ....................31 SIP Account ....................31 Programmable Keys ..................32 www.escene.ru Escene Communication...
  • Page 3 Password ....................46 Default Setting..................47 Auto Provision ..................47 FTP Upgrade .................... 49 TFTP Upgrade ..................50 HTTP Upgrade ..................51 Reboot ..................... 51 Phone Status ....................52 System Info ....................53 About ......................53 Appendix： ..................... 54 www.escene.ru Escene Communication...

  • Page 4: Getting Started

    1. Getting Started About SayHi ES410 is a next-generation 4-line SIP phone, 4 dynamic context-sensitive soft keys, 12 programmable hard keys, and dual 10/100Mbps auto-sensing Ethernet ports with integrated PoE. The ES410 offers excellent voice PSTN, FXS, Record Port, security protection for privacy.
  • Page 5 All manuals and user guides at all-guides.com ES410 IP-Phone Protocol Codec G.723.1, G.729 A, G.711 A/U, G.722 TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms) 2*RJ45 10/100M Ethernet interfaces（LAN/PC) Network IP Assignment: Static IP or DHCP DNS Client Call Call Sharing/Bridged Lines...

  • Page 6: Connecting Your Phone

    Your system administrator will likely connect your new SayHi ES410 IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 1) Open the box ES410 IP Phone; carefully check the packing list, Packing List as follows: Item...
  • Page 7 All manuals and user guides at all-guides.com ES410 IP-Phone Figure 2.2 Footstand of ES410 5) If you want to connect an ESM (Expansion Module), you could connect it (any interface) to the EXT interface on the phone with a RJ-45 cable (a straight-through cable), and the second ESM can be connected to the first one too.

  • Page 8: Phone Overview

    All manuals and user guides at all-guides.com ES410 IP-Phone 3. Phone overview Understanding Buttons and Hardware From figure 3.1 to figure 3.2,you can understand buttons and hardware about SayHi ES410. Figure 3.1 SayHi ES410 overview Ошибка! Ошибка! Ошибка! Ошибка! Ошибка! Ошибка!
  • Page 9 All manuals and user guides at all-guides.com ES410 IP-Phone DIRECTORIES Directories button: Use it to access call logs and corporate directories. MENU Menu button: Allows you to scroll through menus. Volume button: Controls the volume and other settings. CONFERENCE Conference button: Connect calling / called party to the...
  • Page 10 480*160 pixel Color high-definition display. Status light Red flashing: There are incoming call； Red, steady: Missed Calls, or phone busy; Hands-free Hands-free voice of the output. microphone Figure 3.2 Interfaces of SayHi ES410 Ошибка! Ошибка! Ошибка! Ошибка! Ошибка! Ошибка! Ошибка! Ошибка!

  • Page 11: Understanding Phone Screen Features

    PC port Connect to a local PC Understanding Phone Screen Features This is what your main phone screen might look like with an active call: Figure 3.3 LCD of SayHi ES410 Screen Functions Time and Data Display current time and data www.escene.ru...
  • Page 12 All manuals and user guides at all-guides.com ES410 IP-Phone Service status AA: Auto-answer turned on Call activity Displays calls per line, including caller ID, for the highlighted Area line. Missed calls Show the number of missed calls. tips Line status/...

  • Page 13: Basic Call Handing

    Note: The bold type of the following text and following a “button” in table signifies the phone's button (for example, OK button), and the signifies softkey. Placing a Call Here are some easy ways to place a call on SayHi ES410 IP Phone: : If you want to... Then... --1）Hear the dial tone；...

  • Page 14: Answering A Call

    • If you make a mistake while dialing, press C button to erase digits. Answering a call You can answer a call by simply lifting the handset，or you can use other options if they aer available on SayHi ES410: If you want Then...

  • Page 15: Ending A Call

    All manuals and user guides at all-guides.com ES410 IP-Phone answer”; --2) Select “Enable”; --3) Your phone answers incoming calls automatically after a few rings Ending a Call To end a call, simply hang up, here are some more details: If you want to...

  • Page 16: Transferring Calls

    All manuals and user guides at all-guides.com ES410 IP-Phone Hold a line and switch to Press another Line button for the appropriate line another line Resume a call on current ---Press appropriate line button line Release a call on different...

  • Page 17: Using Mute

    All manuals and user guides at all-guides.com ES410 IP-Phone --2) Press the Line button of held line Using Mute With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use mute in conjunction with the handset, speakerphone, or a headset。...

  • Page 18: 3-Way Conference

    All manuals and user guides at all-guides.com ES410 IP-Phone 3-way Conference You can establish a three-party conference, during the conversation three phone parties can communicate with each other. If you want to... Then... Invite the transfer recipient --1) When the transfer recipient answer the call, press...

  • Page 19: Expansion Settings

    All manuals and user guides at all-guides.com ES410 IP-Phone do ,after you install ,press”finish”. Expansion Settings If you want to... Then... Expansion setting --1) Press MENU or OK button > “Function setting” > “expansion installation”, --2) choose which you want to set “expansion”...

  • Page 20: Voip Call Forwarding

    All manuals and user guides at all-guides.com ES410 IP-Phone VOIP Call Forwarding If you want to... Then... Unconditional transfer --1) Press MENU or OK button > “Function setting” > “voip call forwarding”; --2)select “unconditional transfer”, select enable. --3)input number which you want to transfer, when have a call in ,it will unconditional transfer.

  • Page 21: Advanced Call Handling

    --1) Press MENU or OK button > “Function setting” > “Hot line on your phone keys”; --2) You can configure twelve speed dial numbers on the SayHi ES410 IP Phone; --3) Press OK button or to set and modify: -Mode:...
  • Page 22 All manuals and user guides at all-guides.com ES410 IP-Phone -or press Directories button > “Phone book”; --2) Press ； --3) Select “Add contact”, press OK button or --4) Use the navigation keys to select content, press OK button or to set and modify: -Name: set the name of contact, -NO.1-5: you can set up 5 contacts’...
  • Page 23 All manuals and user guides at all-guides.com ES410 IP-Phone --4) Select the group you want to modify, press the OK button or to set and modify, press to save the change Delete group --1) Press soft key, -or press MENU button > “Phone book”, -or press Directories button >...

  • Page 24: Using Call Logs

    All manuals and user guides at all-guides.com ES410 IP-Phone configure LDAP rule in the web configure page. Call from phone --1) Press soft key, book -or press MENU button > “Phone book”, -or press Directories button > “Phone book”; --2) Select “View ALL”, -or select a contact who are belong to different group;...
  • Page 25 --2) If you want to delete an entire call record list, you have to select this record list from the logs and press Tips • Each call log store up to 20 entries on SayHi ES410 IP phone. www.escene.ru Escene Communication...

  • Page 26: Keypad Instruction

    SIP Account Settings SayHi ES410 series IP phone make calls based on sip accounts, SayHi ES410 series IP phones can support 8 independent SIP account, each account can be configured to different SIP server.

  • Page 27: Network Setting

    All manuals and user guides at all-guides.com ES410 IP-Phone -Display Name: The name displayed on the screen -User Name*: the account matched with the SIP server. （extension number） ， -Authen usr: the Authenticated users matched with the SIP server.（The default With the same account）...

  • Page 28: Load Default Settings

    All manuals and user guides at all-guides.com ES410 IP-Phone --2) Enter the password required（The default is empty) ； --3) Choose “Network”, you can configure the following parameters: -Type: static IP or DHCP -IP: enter IP address ，Note: Do not duplicate the ip address...

  • Page 29: Modify Password

    All manuals and user guides at all-guides.com ES410 IP-Phone Modify password If you want to... Then... Modify password -1) Choose “System settings” > “Advanced settings”； -2) Enter the password required （The default is empty) ； --3) Choose “modify password ”,then input “old password ,new password to change...

  • Page 30: View Status

    All manuals and user guides at all-guides.com ES410 IP-Phone -Speaker mic volume: Hands-free input volume， -Headset volume: Headphone output volume， -Headset mic volume: Headset microphone input volume View status If you want to see the phone status,Press MENU button > “view status” ,or press OK button >...

  • Page 31: Web Settings

    All manuals and user guides at all-guides.com ES410 IP-Phone 7. Web Settings We can configure the IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200)
  • Page 32 All manuals and user guides at all-guides.com ES410 IP-Phone After config the network parameter, press next, then you can config sip account for the phone. Press Finish, the base configuration of the phone is complete, now you can use the phone www.escene.ru...

  • Page 33: Network

    All manuals and user guides at all-guides.com ES410 IP-Phone to call with sip. Network You can config the network parameters for the phone on the web page. Choose network,you will find the following parameters: Field Description DHCP Config the phone get ip info from DHCP server...

  • Page 34: Sisip Acp Account

    All manuals and user guides at all-guides.com ES410 IP-Phone HTTP Port The default web port is 80,if you change it(for example change it to88), You must use IP and Web port to login the web page(for example http://192.168.0.200:88). It will take effect on next reboot.

  • Page 35: Programmable Keys

    All manuals and user guides at all-guides.com ES410 IP-Phone Account Mode You can choose VOIP/PSTN,when you want to use as PSTN,you should select PSTN and plug the RJ-11 phone line into the SOR port of the phone. Display Name It is showed as Caller ID when making a phone call...

  • Page 36: Expansion Module

    All manuals and user guides at all-guides.com ES410 IP-Phone SIP URL Use specific Key as SIP URL Asterisk BLA Use specific Key as BLA key Account Select a SIP account relating this programmable key,that is you can dial Name The name for the programmable key...

  • Page 37: Audio

    All manuals and user guides at all-guides.com ES410 IP-Phone Account A SIP account relates to this key, another word, you will call this hotline by this SIP account. Name Description of this hotline. Number Number relates to this key. *Regarding the settings of Expansion module, please confirm the model of your phone is DS4xx_E/DS4xx_PE.

  • Page 38: Phonebook

    3) Choose Submit to save the change. Of course, you can control the voice bulk in this choose. PhoneBook Group You can add, edit and delete group in a phone book on web page of ES410. www.escene.ru Escene Communication...

  • Page 39: Contact

    Group Name Name of a group Contact You can add, edit and delete contact in a phone book on web page of ES410. The phonebook can storage 300 contact entry. 1) Click “PhoneBook” > “Contact”, If you want to add a Group, you just ought to click ‘Add Contact’.

  • Page 40: Ldap

    An LDAP directory can be distributed among many servers on a network, then replicated and synchronized regularly. Configuration Please note that LDAP Phonebook support on ES620\ES410\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web “PhoneBook>LDAP page,now it support two LDAP, you can find the configured option is like following picture.

  • Page 41: Banlist

    All manuals and user guides at all-guides.com ES410 IP-Phone BanList You can add, edit and delete banlist in a phone book on web page of ES410. 1) Click “PhoneBook” > “BanList”, If you want to add a BanList, you just ought to click ‘Add BanList’.

  • Page 42: Enterprise Phonebook

    All manuals and user guides at all-guides.com ES410 IP-Phone 2) When you add a BanList or edit an existed BanList, you can set several parameters as follow: BanList Serial Number Serial number of a BanList Description Description of a BanList...
  • Page 43 All manuals and user guides at all-guides.com ES410 IP-Phone www.escene.ru Escene Communication...

  • Page 44: Vlan Setting

    All manuals and user guides at all-guides.com ES410 IP-Phone When used Phone Setting option,you can set several parameters as follow: Phone Setting DTMF The DTMF transmitted mode,include RFC 2833,Inband,SIP Info BackLight The backlight of the phone LCD Set Time Mode...

  • Page 45: Vpn Setting

    All manuals and user guides at all-guides.com ES410 IP-Phone VPN Setting IF you need to serup a VPN Setting, you shoule fill below options. When used VPN Setting option,you can set several parameters as follow: VLAN Setting Enable VPN You can enable/disable VPN for phone and pc VPN Type: There is two choose you can choice.

  • Page 46: Blf Setting

    All manuals and user guides at all-guides.com ES410 IP-Phone BLF setting Add Group You can add group Delete All Group You can delete all group All users You can add users You can add group After you add group, you can edit or delete group, you also can add user ,press”All users”...

  • Page 47: Trusted Certs

    All manuals and user guides at all-guides.com ES410 IP-Phone You can set user information Trusted Certs You can upload trusted certs. Dial Plan If you want to setup a dial plan, you can click "Dial Plan". Click "add rule" to entry this interface.

  • Page 48: Global Sip

    All manuals and user guides at all-guides.com ES410 IP-Phone Dial Plan Setting Dial Plan ID The ip of a phone which you want to call prefix The number which you need to press actually if you want to call the phone...

  • Page 49: Phone Maintenance

    All manuals and user guides at all-guides.com ES410 IP-Phone Phone Maintenance If you need to catch a debuging Level, you need setup on this interface. Password You can change the password used to login phone GUI in Password option. www.escene.ru...

  • Page 50: Default Setting

    All manuals and user guides at all-guides.com ES410 IP-Phone In Password option, you can set several parameters as follow: Password Username The login username of the web page Old Password The old password used to login of the web page...
  • Page 51 All manuals and user guides at all-guides.com ES410 IP-Phone When use auto provision, you can set several parameters as follow: Auto Provision Auto Provision You can enable/disable auto provision by select on/off Protocol The protocol use for auto provision,it include tftp/http/ftp...

  • Page 52: Ftp Upgrade

    All manuals and user guides at all-guides.com ES410 IP-Phone Auto Download This used to auto download expansion’s config from server Expension Auto Download This used to auto download personal phonebook from server Personal Phonebook Booting Checked This used to checked the auto provision when phone booting...

  • Page 53: Tftp Upgrade

    All manuals and user guides at all-guides.com ES410 IP-Phone Password The password provide by ftp server Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used update/backup to update/backup the configure file...

  • Page 54: Http Upgrade

    All manuals and user guides at all-guides.com ES410 IP-Phone HTTP Upgrade You can upgrade the software,kernel and configure file for the phone use http. When use http upgrade, you can set several parameters as follow: HTTP Upgrade Select a File...

  • Page 55: Phone Status

    All manuals and user guides at all-guides.com ES410 IP-Phone When you press ‘Reboot’,the phone will reboot. Phone Status You can see the currently status of the phone when use Phone Status option. www.escene.ru Escene Communication...

  • Page 56: System Info

    All manuals and user guides at all-guides.com ES410 IP-Phone System Info You can view the phone information from here. Attention: On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel.

  • Page 57: Appendix

    “F000600.cfg”); *Named rule of the file: F00600.cfg: for ES620, ES610 and DS622; F00400.cfg: for ES410 and DS412; F00300.cfg: for ES310 and DS312; F00200.cfg: for ES210 and DS212. 2. Open the notepad file “F000X00.cfg” and write the new software name in it, for example, S_ES6xx_version2.0.4.6: for ES620, ES610 and DS622;...
  • Page 58 1. Normal Configuration file: Normal Configuration file is the configuration file of your Escene IP phone. You can download it from your phone (You can see the following chapter to see how to download a configuration file from Escene IP hone) and modify by yourself.
  • Page 59 *You can’t rename the file on the provisioning server. The file name is fixed to Account1_Extern.xml.(Account1 is the first account you register) Phonebook on TFTP/HTTP/HTTPS/FTP Server Escene IP phone supports Enterprise Phonebook and Personal Phonebook. Enterprise Phonebook:  Enterprise Phonebook is used for all staffs in your office. All phones will download a common phonebook for all staffs.
  • Page 60 All manuals and user guides at all-guides.com ES410 IP-Phone HTTP and FTP for auto-provision with our phones. DHCP Server: (Microsoft Windows 2003 server) 1. Start up the “DHCP Management Console”; 2. Expand the DHCP scope which will contain the phones 3.
  • Page 61 All manuals and user guides at all-guides.com ES410 IP-Phone It supports three protocols in Auto-Provision:TFTP,HTTP and FTP. The format with provisioning server URL is: TFTP: TFTP://192.168.0.201(192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 Username: the user to login FTP/HTTP/HTTPS server...
  • Page 62 All manuals and user guides at all-guides.com ES410 IP-Phone Auto Download Software: Download software from server and upgrade it automatically. Auto Download Kernel: Download kernel from server and upgrade it automatically. Auto Download Config File: Download configuration file from server and update it automatically.
  • Page 63 2. Configuration Please note that LDAP Phonebook support on ES620\ES410\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web UI￠ PhoneBook￠ LDAP page, you can find the configured option is like following picture.
  • Page 64 All manuals and user guides at all-guides.com ES410 IP-Phone We introduce each parameter attributes in following section. 3. Attributes 3.1Common Attributes Abbrevation Name Description commonName Full name of the user. company company Company or organization name givenName Firstname also called...
  • Page 65 Office phone number 3.2Attributes on Escene Configured Page 3.2.1 LDAP Name Filter Description: LDAP name filter is the search criteria for name look ups. The format of the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254). The name prefix for search entered by the user is represented by the “%”...
  • Page 66 All manuals and user guides at all-guides.com ES410 IP-Phone Returns all LDAP records which have the “telephoneNumber” or “Mobile” or “ipPhone”field starting with the entered prefix. ￠ (&(telephoneNumber=%s)(sn=*)) Returns all LDAP records which have the “sn” field set and the “telephoneNumber”...
  • Page 67 Default Value: <blank> 3.2.7 Password Description: This setting specifies the bind “Password” for LDAP servers. Escene phones use “simple” authentication scheme for bind requests. This setting can be left blank in case the server allows anonymous binds. Otherwise you will need to provide the Password along with the Username in order to access the LDAP server.
  • Page 68 All manuals and user guides at all-guides.com ES410 IP-Phone Requires “vorName” and “nachName” fields for each LDAP record. 3.2.10 LDAP Number Attributes Description: This setting can be used to specify the “number” attributes of each record which are to be returned in the LDAP search results by the LDAP server.
  • Page 69 Port: 389 #####this setting is relate with the server configuration. Base: dc=Escene,dc=cn #####this setting is relate with the server configuration. User Name: cn=manager,dc=escene,dc=cn #####this setting is relate with the server configuration. Password: ***** #####this setting is relate with the server configuration.
  • Page 70 All manuals and user guides at all-guides.com ES410 IP-Phone LDAP Lookup for PreDial/Dial: Enabled 4. Configuration on Escene Phone 5. LDAP Server Installation 5.1Install OpenLDAP Server on Windows 2003 System Install “openldap-2.2.29-db-4.3.29-openssl-0.9.8a-win32_Setup.exe” according to default prompt,please remember the install path for next steps.
  • Page 71 All manuals and user guides at all-guides.com ES410 IP-Phone 2. Please remember the install path. E.g. C:\Program Files\OpenLDAP. www.escene.ru Escene Communication...
  • Page 72 All manuals and user guides at all-guides.com ES410 IP-Phone 3. Choose the [Full installation] mode as picture. www.escene.ru Escene Communication...
  • Page 73 All manuals and user guides at all-guides.com ES410 IP-Phone www.escene.ru Escene Communication...
  • Page 74 All manuals and user guides at all-guides.com ES410 IP-Phone 5.2Configure OpenLDAP Server 5.2.1 Configure slapd.conf file 1. Add “schema” in slapd.conf file Access install path (for example,C:\Program Files\OpenLDAP),open the file names slapd.conf,find the command include ./schema/core.schema Add the other commands like: include ./schema/cosine.schema...
  • Page 75 If run the server successfully,you can find the command of “slapd starting” NOTE: Please do not close this window to make sure the LDAP Server keep running. 5.2.3 Add contact Create a plain text named “escene.ldif” in install path. Then put the content like following: dc=escene,dc=cn www.escene.ru Escene Communication...
  • Page 76 All manuals and user guides at all-guides.com ES410 IP-Phone objectClass: dcObject objectClass: organization escene Escene Organization cn=Manager,dc=escene,dc=cn objectClass: organizationalRole Manager description: Escene Address Book Administrator execute command “ldapadd –D “cn=Manager,dc=escene,dc=cn” –W –f escene.ldif”. Input the password you set,here is escene. www.escene.ru Escene Communication...
  • Page 77 All manuals and user guides at all-guides.com ES410 IP-Phone 6. Install LDAP Client tool in Windows System 6.1 Install LDAPExploreTool2 Install the LDAPExploreTool2 according to the prompt. 6.2 Create the Configurations in LDAPExploreTool2 1. Run the LDAPExploreTool2,access to File→Configurations. 2. Create the New Configuration a.
  • Page 78 All manuals and user guides at all-guides.com ES410 IP-Phone b. Input the server address on Server option. www.escene.ru Escene Communication...
  • Page 79 Test OK. NOTE: Server name or IP\Server port\Version settings are relate with the settings on escene phone. d. Configure the “cn=Manager,dc=escene,dc=cn” on User DN,and tick the Store password for protect your settings,enter the password which you configure on the server. www.escene.ru...
  • Page 80 All manuals and user guides at all-guides.com ES410 IP-Phone The Base DN will auto-configure if you press the [Guess value]. After the settings above,you can press [Test connection] to test your settings,if it prompt warning message,please re-try the steps above again,we can continue the next steps if the test is passed.
  • Page 81 All manuals and user guides at all-guides.com ES410 IP-Phone the action to add the contacts. 6.3 Add the Entry 1.Please right click the action to add the contacts. 2.Create new entry. Parent DN: This setting will automatic generation according the Configuration setting.
  • Page 82 All manuals and user guides at all-guides.com ES410 IP-Phone Please notice the note label on the picture above. After save the settings, you can find the new added entry at the left of the LDAP catalogue. 3.You can add more contact entries by these steps.
  • Page 83 All manuals and user guides at all-guides.com ES410 IP-Phone ------------------------------------------------------------------------------------------------------------ в Р о с с и и в Р о с с и и Телефон: 8 (800) 555-74-22 http://www.escene.ru Тех. поддержка: E-mail: support@escene.ru www.escene.ru Escene Communication...

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