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Troubleshooting
Tips:
If your GPS freezes, use the Stylus to press the reset button.
If you try to connect the GPS to your Mobile using Bluetooth and it will not connect, press the
reset button and it will resolve the issue.
To restore the GPS back to factory settings Go to System => Factory Reset and press OK.
If you are not getting a Signal in the GPS Software check the following:
• Go to GPS Info and see if it is detecting a signal
• If yes, then make sure the Navigation is properly configured and the GPS is enabled in the
software
• If no, then press Reset and the GPS receiver will be reset
If pressing the Navigation button does nothing, check the contents of the SD Card and make sure
all the files are still there. If the SD Card has been formatted and you need a new copy of the maps
please contact Kogan Support.
**We reserve the right to charge a fee to supply a new copy of the software where there has been
user error**
If you have other issues please contact Kogan Support:
support@kogan.com.au
pg. 19
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