Installing the Avaya G650 Media Gateway Release 3.1 03-300685 Issue 1 February 2006...
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Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...
G650 Media Gateway, connecting it to the customer’s network, and testing the complete configuration. The G650 Media Gateway provides card slots for up to 14 TN-type circuit packs, redundant, hot-swappable power supplies, and AC or DC power. The backplane can support 14 circuit packs, 2 power supplies, and provides monitoring of system fans, power supplies, and temperature.
Configuration is a general term that encompasses all references to an Avaya media server ● with media gateways running Communication Manager. Cabinet refers to a stack of media gateways, such as the G650, that are TDM-cabled ● together. Cabinet is the same as a port network. Cabinet can also refer to the multi-carrier cabinet (MCC1).
Conventions Commands Commands are in bold monospaced type. Example Type change-switch-time-zone and press Enter. Command variables are in bold italic monospaced type. Example Type change machine machine_name, where machine_name is the name of the call delivery machine. Command options are in bold type inside square brackets. Example Type copybcf [-F34].
(http://support.avaya.com). You must have access to the Internet and a copy of Adobe Reader installed on your personal computer. Avaya makes every effort to ensure that the information in this book is complete and accurate. However, information can change after we publish this documentation. Therefore, the Avaya Support Web site might also contain new product information and updates to the information in this book.
Safety labels and security alert labels 3. Type the documentation number 03-300685 and click the arrow button. 4. In the resulting list, locate the latest version of the document, and then click the document title to view the latest version of the book. Safety labels and security alert labels Observe all caution, warning, and danger statements to help prevent loss of service, equipment damage, personal injury, and security problems.
Additional information on installing adjunct and peripheral equipment that an S8400, S8500, or S8700-series Media Server supports is contained in Adding New Hardware for Avaya Media Servers and Gateways (03-300684). For all documents associated with the S8500, S8700, or S8710 Media Server, including those previously described, see the CD titled Documentation for Avaya Communication Manager Release 3.1, Media Gateways and Servers (03-300151).
Trademarks All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. Sending us comments Avaya welcomes your comments about this book. To reach us by: Mail, send your comments to: ●...
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About This Documentation 14 Installing the Avaya G650 Media Gateway...
Chapter 1: Introduction Use the procedures in this document to install a new Avaya G650 Media Gateway. Migrations and upgrades are covered in other documents. To configure the various pieces of hardware, you can use either of the following administration...
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● Servers (03-300432)—provides information on how to troubleshoot and replace various components. The following job aids are also available on the CD-ROM Documentation for Avaya ● Communication Manager, Media Gateways and Servers: Approved Grounds. Provides a description of all approved grounds.
For more information, see Approved Grounds, (555-245-772). You have the required, customer-provided network information in the form of a completed ● Electronic Preinstallation Worksheet (EPW). For a blank form, see the Avaya Installation Wizard Web site, http://support.avaya.com/avayaiw All the equipment is on site. For the list of required hardware, see Installing the G650 ●...
In this stage, you connect the media gateways to the server complex through Ethernet cables. You also program the IP Server Interface (IPSI) circuit packs during this stage. Before you can complete this stage, the G650 Media Gateway must be installed and the server complex must be operational.
High-level overview of the installation process Connecting to the customer’s network You can perform this stage anytime. But to allow testing along the way, connect to the customer network after you cable the media gateways and connect the gateways to the media server complex.
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20 Installing the Avaya G650 Media Gateway...
A port network (PN) consists of up to four G650 media gateways in a rack. The media gateway in the A location, at the bottom of the rack, contains the TN2312AP IP Server Interface (IPSI) circuit pack.
1. Check the customer order list and the shipping packing list to confirm that all equipment is included. 2. Check the system adjuncts for damage and report all damage according to local shipping instructions. 3. If any equipment is missing, report the information to your Avaya representative. 22 Installing the Avaya G650 Media Gateway...
Preinstallation tasks Unpacking and inspecting the G650 media gateway DANGER : Use lifting precautions. An empty G650 Media Gateway weighs 35 to 39 pounds DANGER: (16 to 18 kilograms). Use caution to avoid injury. To unpack and inspect the G650 Media Gateway: 1.
Installing and cabling the G650 media gateway Figure 1: Equipment that is shipped with a single G650 Media Gateway Power Power FAN OR POWER FAIL FAN OR POWER FAIL FAN AND POWER OK FAN AND POWER OK AC INPUT AC INPUT...
For more information, see Approved Grounds, 555-245-772. DANGER: The latch on the power supply does not turn off the power to the G650 Media DANGER: Gateway. To turn off the AC power from the G650, pull the AC power cord from the back of the G650 Media Gateway.
Installing the G650 Media Gateway This section includes the following tasks, which you must perform to install the G650 Media Gateway PN: Checking the ventilation and the G650 Media Gateway rack on page 33 ● Setting the carrier address ID on page 34 ●...
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Installing the G650 Media Gateway Table 1: Comcodes for the G650 (continued) Comcode Description Included Optional Field in basic Replaceable cabinet Unit (FRU) 700260359 TN2312BP IP server interface (IPSI) circuit pack 700055015 TN799DP CLAN 108774696 TN2302AP IP media processor (for voice over IP processing,...
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Table 1: Comcodes for the G650 (continued) Comcode Description Included Optional Field in basic Replaceable cabinet Unit (FRU) 700170012 Ethernet switch to the G650 cables—5 meters (green) 700178056 Cable— 25 meters (connects to the IPSI at the G650) 700178064 Cable—50 meters (connects to...
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Installing the G650 Media Gateway Table 1: Comcodes for the G650 (continued) Comcode Description Included Optional Field in basic Replaceable cabinet Unit (FRU) 700246671 655A power supply. One power supply is included in the basic cabinet and is not optional. A...
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Table 1: Comcodes for the G650 (continued) Comcode Description Included Optional Field in basic Replaceable cabinet Unit (FRU) 107435091 507B sneak current fuse panel 407216316 220029 sneak current fuse 104307327 C6C cable — 50-foot (15-meter) shielded digital signal level 1...
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6 of 6 The G650 can use either AC power or DC power. The G650 must have either a DC power cable or one of he country-specific AC power cables that are listed in this table. For installations that do not use one of the country-specific power cables that are listed in this table, procure a local power cord.
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Figure 2: G650 Media Gateway stack (A through E) that is installed next to the media server rack Power Power FAN OR POWER FAIL FAN OR POWER FAIL FAN AND POWER OK FAN AND POWER OK AC INPUT AC INPUT...
Mounting Template, shipped with each carrier, to help you align the holes. Each G650 Media Gateway is 8U high. A typical data rack is 42U high. When you create a five-carrier G650 Media Gateway stack, all but 3.5 inches (8.9 centimeters) of a typical rack is used.
Leave the fan assembly off until the unit is completely installed in the rack. 2. Verify and, if necessary, set the carrier address ID for each G650 Media Gateway as shown Figure 4: Setting the G650 Media Gateway carrier address ID on page 35.
32. This facilities mounting carriers B through E directly above carrier A. To mount one G650 Media Gateway: 1. Remove the G650 Media Gateway door by opening and then lifting it straight up and off the hinge pins. WARNING:...
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3. Use the mounting template to locate a set of rack holes that you can use for mounting the G650 Media Gateway. Note the position of the upper key-hole shaped slots on each rail. Note: The mounting screw holes in commercial racks are not evenly spaced. Ensure...
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Installing the G650 Media Gateway Figure 5: Rack hole spacing and first mounting screws placement w er w er indprac4 LAO 071503 Figure notes: 1. Rack mounting hole spacing 2. Mounting screw 4. Insert two mounting screws into the left and right rails of the rack in the holes noted in step 4.
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Use lifting precautions! An empty G650 Media Gateway weighs 35 pounds (16 DANGER: kilograms). 5. Lift the empty G650 Media Gateway and slide the key-hole slots on the mounting brackets onto the two mounting screws. 6. Install and tighten the two top mounting screws.
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Figure 5: Rack hole spacing and first mounting screws placement on page 37. Note: Follow the same steps to install the G650 Media Gateway with mounting bracket Note: in the medial position. See Figure 6: Mounting the media gateway on page 38.
9. Reinstall the power supply. 10. If you are installing one G650 Media Gateway, replace the fan assembly and tighten the 7 screws. All knurled screws must be tightened securely so that they cannot be loosened without the use of a tool.
Install the TN2312BP IPSI adapter on the connector panel in position 1 for carrier A. If you are using duplicated IPSIs, connect another IPSI adapter in position 1 for carrier B. Connect the CAT 5 ethernet cable to the adapter to connect the G650 to the ethernet. Figure 8: G650 IPSI adapter shows the adapter.
43 for a single G650 Media Gateway, or Figure 10: Grounding for multiple G650 Media Gateways on page 44 for 2 or more G650 Media Gateways. Figure 9: Grounding for one G650 Media Gateway -48 VDC -48 VDC...
Figure notes: 1. 10 AWG (6 mm ) wire to an approved ground AC power Chassis power source information for the G650 Media Gateway Chassis style and power distribution unit: AC or DC power supply (Apparatus Code 655A) ● A 655A power supply is required in slot 0 ●...
To connect the power cords: 6. Ensure that the circuit breakers at the AC load center are OFF. 7. Connect the G650 Media Gateway to a UPS or to a “nonswitched” or “always on” electrical outlet. See Figure 9: Grounding for one G650 Media Gateway...
15.9 13.9 12.4 11.1 The AC power source for each power supply installed in the G650 Media Gateway can be either: 1 phase of 120 VAC with neutral (100 VAC for Japan) with 15-amp circuit breaker ● 1 phase of 220 or 240 VAC (200 VAC for Japan) with 10-amp circuit breaker.
Installing the G650 Media Gateway Verifying ground using an ideal 61-035 Circuit Tester (or equivalent) To verify ground using an ideal 61-035 Circuit Tester: 1. Plug the circuit tester into the outlet that you want to test. If the circuit is properly grounded, the yellow and white lights on the tester illuminate.
0 and a redundant unit can be supplied in slot 15. DC power is supplied, by a DC feed cable, to one connector on the backplane of the G650 Media Gateway and bussed to each power supply slot. AC and DC current can be supplied to the 655A power supplies at the same time.
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Maximum plant voltage Before you connect the G650 Media Gateway DC feed cable to the DC power source, check the DC power source using a KS-20599 digital voltmeter, or equivalent. To check DC power: 1. Verify that the meter reads between -42.5 VDC and -54.2 VDC across the -48 VDC and -48V Return distribution leads from the DC source.
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Figure 11: Typical DC power for a G650 10 AWG 10 AWG -48 V RTN BLACK -48 V 10 AWG circuit -48 V RTN breaker BLACK -48 V 10 AWG -48 V RTN DC power from rectifiers 10 AWG BLACK...
UPS. The holdover time for each power outage is part of the configuration of the UPS to support the G650 Media Gateway string of carriers. The UPS issues a major alarm for the following conditions: a.
G650 Media Gateway. If there are redundant power supplies, you need to pull both AC power cords from the back of the G650 Media Gateway. To remove DC power, first locate and switch the external DC circuit breaker to the “off”...
Installing circuit packs in the G650 Media Gateway on page 62 ● Refer to the diagrams at the end of these procedures for a visual representation of G650 TDM/ LAN cable installation: Figure 13: G650 TDM/LAN cable installation (part 1) on page 57 ●...
9. If finished, reinstall the fan assemblies and tighten the 7 screws. All knurled screws must be tightened securely so that they cannot be loosened without the use of a tool. Otherwise continue to Cabling the third media gateway on page 55. 54 Installing the Avaya G650 Media Gateway...
Cabling the G650 Media Gateways Cabling the third media gateway To cable the third media gateway: 1. If not already removed, remove the fan assemblies from media gateways B and C. 2. Remove the left TDM/LAN bus terminator from media gateway B, and install the bus terminator at the right end of the TDM/LAN bus in media gateway C.
9. Reinstall the fan assemblies and tighten the 7 screws on each media gateway. All knurled screws must be tightened securely so that they cannot be loosened without the use of a tool. 56 Installing the Avaya G650 Media Gateway...
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Cabling the G650 Media Gateways Figure 13: G650 TDM/LAN cable installation (part 1) h3dptdm1 LAO 111505 Issue 1 February 2006...
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Figure 14: G650 TDM/LAN cable installation (part 2) h3dptdm2 LAO 111505 58 Installing the Avaya G650 Media Gateway...
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Cabling the G650 Media Gateways Figure 15: G650 TDM/LAN cable installation (part 3) h3dptdm3 LAO 111505 Issue 1 February 2006...
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Figure 16: G650 TDM/LAN cable installation (part 4) h3dptdm4 LAO 111505 60 Installing the Avaya G650 Media Gateway...
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Cabling the G650 Media Gateways Figure 17: G650 TDM/LAN cable installation (part 5) up to E h3dptdm5 LAO 111505 Issue 1 February 2006...
10. Load all port circuit packs. See Table 4: G650 Media Gateway circuit pack placement the recommended circuit pack layouts. Slots in the G650 Media Gateway are numbered from left to right beginning with slot 0. See Figure 18: Front view of an G650 Media Gateway on page 64.
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Installing circuit packs in the G650 Media Gateway Table 4: G650 Media Gateway circuit pack placement (continued) Circuit pack information Placement information Circuit pack name Required or Slot Required or recommended optional number TN799DP (or greater Optional Recommended suffix) CLAN...
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IPSIs, connect another IPSI adapter in position 1 for carrier B. Connect the CAT 5 ethernet cable to the adapter to connect the G650 Media Gateway to the ethernet. If you want to use the external alarm function, attach an external alarm cable to the IPSI adapter.
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1. D9 connector 2. RJ45 12. If a circuit pack was installed in the G650 Media Gateway, install a circuit pack amphenol connector onto the backplane that corresponds to the location of the circuit pack. a. At the corresponding location on the backplane, slide the cable connector into the retainer.
Interface (4-wire, 8 ports) circuit pack is present, connect it to the third bank on the 8 port patch panel. Cross-connecting the media gateway to the patch panels Cross-connect the port circuit packs to the G650 Media Gateway patch panels (or other standard 110A cross-connect equipment). See Figure 21: Example cross-connect field patch panel connections on page 68.
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Installing patch panels Figure 20: Typical RMC patch panel installation cadlpat LJK 022502 Figure notes: 1. Circuit pack amphenol 3. 24 port patch panels connectors and B25A cables 4. 8 port patch panel 2. IP Server Interface adapter 5. To network and green CAT5 cable Issue 1 February 2006...
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Figure 21: Example cross-connect field patch panel connections 68 Installing the Avaya G650 Media Gateway...
The TN2302AP IP Media Processor circuit pack provides an interface between a customer’s IP network and Avaya media gateways. This interface transports voice and FAX between the media gateways and IP devices, such as H.323 V2 compliant endpoints, and other Avaya telephone systems. Each TN2302AP can support between 32 and 64 voice channels, depending on the codecs used.
The TN2602AP IP Media Resource 320 is not supported in CMC1 and G600 Note: Media Gateways. For information on installing a TN2602 IP Media Resource circuit pack, see "TN2602 IP Media Resource 320" in Adding New Hardware for Avaya Media Servers and Gateways (03-300684). 70 Installing the Avaya G650 Media Gateway...
TN801B MAP-D LAN Gateway TN801B MAP-D LAN Gateway The TN801 LAN gateway circuit pack is part of the Multi-Application Platform DEFINITY (MAPD). It allows direct integration of a PC-based application into the configuration. The TN801 LAN gateway circuit pack works as the interface for solutions such as CTI, CallVisor and PC/ LAN.
For more information, see the Hardware Description and Reference for Avaya Communication Manager (555-245-207). For information on installing a TN2501AP VAL circuit pack, see "TN2501AP Voice announcement over LAN (VAL)" in Adding New Hardware for Avaya Media Servers and Gateways (03-300684). 72 Installing the Avaya G650 Media Gateway...
Cabinet and slot usually indicate circuit pack positions. The position can also be Note: given by port. The term “cabinet” refers to five G650 Media Gateways TDM-cabled together in a rack, making up one port network. A port network is defined as a group of media gateways connected together with one TDM bus.
2. Verify the screen displays a Port Network Status screen similar to Figure 22: Sample port network status screen for Cabinet 1—Avaya S8500 on page 75. Verify these service states: Field Service State TDM Bus A TDM Bus B Tone/Clock 74 Installing the Avaya G650 Media Gateway...
Checking circuit pack configuration Figure 22: Sample port network status screen for Cabinet 1—Avaya S8500 status port-network 1 PORT NETWORK STATUS Major Minor Warning Carrier PN Control FIBER- PN Alarms Alarms Alarms Locs Active Standby LINK Endpoints Mode B-PNC 01B02-03E04 standby...
NEXT PAGE to continue Testing the TN2312BP Internet Protocol Server Interface circuit pack To test the TN2312BP Internet Protocol Server Interface circuit pack with Avaya Site Administration: 1. Type test ipserver-interface UUC and press Enter to test all clock and packet interface components within the IPSI circuit pack.
Testing Expansion Interface circuit packs, if used Figure 24: Sample IPSI 01A test results screen — Page 1, Avaya S8700 Multi-Connect test ipserver-interface 1a Page TEST RESULTS Port Maintenance Name Alt. Name Test No. Result Error Code TONE-BD PASS TONE-BD...
Testing expansion interface exchange, if used, for each port network Testing expansion interface exchange, if used, for each port network If the configuration is critical reliability, test the expansion interface exchange for each PN. 1. Type status port-network number <1-64> and press Enter. The system displays the standby expansion link.
Perform these tasks to complete acceptance tests: Making test calls on page 81 ● Testing 302C attendant console on page 81 ● Testing selector console on page 82 ● Testing external ringing on page 82 ● 80 Installing the Avaya G650 Media Gateway...
(DDC) group. Verify the queue warning indicator lamp lights up. If the queue warning indicator was not installed by customer, connect a spare telephone to the information outlet reserved for queue warning indicator and make a test call. 82 Installing the Avaya G650 Media Gateway...
Testing integrated announcement Testing integrated announcement The TN2501AP Announcement circuit packs can store messages. The messages can be recorded from telephones on- or off-premises and have flexible message lengths. The telephone selected as the test telephone must have a class of service (COS) with console permission enabled.
3 fields provided: Test Type 100:_______Test Type 102:_______Test Type 105:_______ Test type Test features Test type 5.5 seconds of 1004 Hz tone at 0 dB Quiet until disconnect. Disconnect is forced after 1 minute 84 Installing the Avaya G650 Media Gateway...
Testing connectivity to the LAN Test type Test features Test Type 9 seconds of 1004 Hz tone at 0 dB 1 second of silence Cycle is repeated until disconnect, which is forced after 24 hours Test Type 9 seconds of 1004 Hz tone at -16 dB 1 second of silence 9 seconds of 404 Hz tone at -16 dB 1 second of silence...
The ACK LED lights steadily if the alarm was successfully reported to INADS. If the media server cannot report the alarm to INADS, the LED flashes. This flashing LED signals the attendant to call INADS and report the alarm. 86 Installing the Avaya G650 Media Gateway...
Telephone console LEDs Terminal alarm notification Terminal Alarm Notification is an optional feature that displays several types of alarms on telephones with administered feature buttons or the attendant console. A maximum of 10 digital and/or hybrid telephones can be used. When an alarm occurs, the green status LED associated with the assigned button is in a steady state.
Blinking yellow for 2 seconds, off 0.1 seconds: Facility is operational and alarm free AND is ● carrying the control channel (facility A or B only). Solid on red: Facility is alarmed. ● Solid off: Facility is not administered or was busied out. ● 88 Installing the Avaya G650 Media Gateway...
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