Soundstation Ip 7000 Display; Upgrading The Soundstation Ip 7000 Phone - Polycom 7000 Integration Manual

Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System or Polycom RealPresence Group
System in Unsupported VoIP Environments

SoundStation IP 7000 Display

Symptom
The time and date are flashing.

Upgrading the SoundStation IP 7000 Phone

Symptom
The SoundStation IP 7000 phone
does not upgrade from the
Polycom Customer Support
provisioning server.
24
Problem
You have disconnected your
phone from the network/LAN or
there is no SNTP server
configured.
Note: The phone does not
acquire time from the Polycom
HDX or Polycom RealPresence
Group system.
Problem
Network access is blocked.
Corrective Action
Do one of the following:
Reconnect your phone to the network.
•
Disable the time and date display on
•
the phone per the instructions below.
Press , and then select
1.
Settings > Basic > Preferences >
Time & Date.
The Time & Date screen displays.
Scroll to Disable, and then press the
2.
Select soft key.
Press to return to the idle
3.
screen.
The idle screen no longer displays the
time and date.
Corrective Action
Using a computer on the same network as
the phone, open a browser and enter
http://
downloads.polycom.com/voice/IP7000/
000000000000.cfg as the web address.
If the browser gets an error about not
being able to find the file or server, there is
a network connectivity issue from your
location to the Polycom download server.