Using The Polycom Customer Support Provisioning Server - Polycom 7000 Integration Manual

Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System or Polycom RealPresence Group
System in Unsupported VoIP Environments

Using the Polycom Customer Support Provisioning Server

Note
Note
14
To use the Polycom Customer Support provisioning server to download the
software, you must change the default network configuration parameters on
the SoundStation IP 7000 phone.
The phone must be connected to the local area network to provision the new
software to the phone. Refer to
To download the new software to the SoundStation IP 7000 phone:
1. Reboot the phone by pressing the reboot multiple key combination.
Press and hold the *, #, Volume-, and Volume+ keys simultaneously until
a confirmation tone is heard or for about three seconds.
2. While the phone is in its boot cycle, press Cancel, and then press the
SETUP soft key.
3. Enter the administrative password, and then press the OK soft key.
The default password is 456.
4. Do one of the following:
— If DHCP is supported on the network:
Select Ethernet Menu and confirm that the DHCP Client is
a
enabled.
If it isn't enabled, press the EDIT soft key, use the right arrow key
to select Enabled, and then press the OK soft key.
If DHCP is not supported by the network, you will need to set the phone IP address,
subnet mask, DNS, and gateway settings (see the second part of this step).
Contact your system administrator for these values.
Press the EXIT soft key.
b
Select Provisioning Server, then select DHCP Menu.
c
Scroll to Boot Server, then press the EDIT soft key. Using the right
d
arrow key, select Static, and then press the OK soft key.
Press the EXIT soft key twice.
e
— If DHCP is not supported on the network:
Select Ethernet Menu.
a
Scroll to Phone IP Addr, then press the EDIT soft key. Enter the
b
phone IP address, then press the OK soft key.
Scroll to Subnet Mask, then press the EDIT soft key. Enter the
c
subnet mask, then press the OK soft key.
Connecting the Phone to the Network on page 6.