Chapter 9: Troubleshooting
5
Click the
about the modem appears, the modem passed diagnostics. If no
modem information is available, a white screen appears with no
data, or if you get an error such as port already open or the modem
has failed to respond, the modem did not pass diagnostics.
Help and
Support
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins
handshaking. Handshaking is a digital "getting acquainted" conversation
between the two modems that establishes connection speeds and
communication protocols. You may hear unusual handshaking sounds
when the modems first connect. If the handshaking sounds are too loud,
you can turn down the modem volume.
To turn down the modem volume:
1
Click
opens. If your Control Panel is in Category View, click
and Other Hardware
2
Click/Double-click the
the
3
Click the modem you want to adjust, then click
4
Click the
5
Click
Mouse
See also
"Touchpad or pointing device" on page
120
tab, then click
Diagnostic
For more information about modem troubleshooting, click
Start, then click Help and Support. Type the keyword
modem troubleshooting in the Search box
, then click
Start
.
tab.
Modems
tab, then adjust the
Modem
twice to close the Phone and Modem Options dialog box.
OK
www.gateway.com
Query Modem
, then click the arrow.
. The Control Panel window
Control Panel
Phone and Modem Options
Speaker volume
. If information
Printers
icon, then click
Properties
control.
125.
.
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