Gateway Notebook User Manual page 116

Chapter 9: Troubleshooting
■ Make sure that the disc label is facing up, then try again.
■ If you are trying to play a DVD, make sure that you have a DVD
drive. See
■ Try a different disc. Occasionally discs are flawed and cannot be read
by the drive.
■
Some music CDs have copy protection software. You may not be able
to play these CDs on your notebook.
■
Your notebook may be experiencing some temporary memory
problems. Shut down and restart your notebook.
■ Clean the disc. For more information, see
on page
An audio CD does not produce sound
■ Make sure that the CD label is facing up, then try again.
■
Some music CDs have copy protection software. You may not be able
to play these CDs on your notebook.
■
Make sure that the volume control on your notebook is turned up.
For more information, see
■
Make sure that the Windows volume control is turned up.
Tips & Tricks
■
Make sure that Mute controls are turned off. For more information
about the mute setting, see
■
Make sure that headphones are not plugged into the headphone jack
on the notebook or optional port replicator.
■
If you are using powered speakers, make sure that they are plugged
in and turned on.
■ Clean the disc. For more information, see
on page
■ Your notebook may be experiencing some temporary memory
problems. Shut down and restart your notebook.
110
"Identifying drive types" on page 49
96.
For instructions on how to adjust the volume control in
Windows, see "Adjusting the volume" in Using Your
Computer which has been included on your hard drive. To
access this guide, click Start, All Programs, then click
Gateway Documentation.
96.
www.gateway.com
"Cleaning CDs or DVDs"
"System key combinations" on page
"System key combinations" on page
"Cleaning CDs or DVDs"
for more information.
33.
33.