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Table of Contents
Related Manuals for Gateway 15" touch
Summary of Contents for Gateway 15" touch
- Page 1 Gateway notebook (15" touch) User’s Manual...
- Page 2 © 2013. All Rights Reserved. Gateway notebook (15" touch) Covers: NE572P / NV572P / NV570P / NV510P This revision: October 2013 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID.
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Page 3: Table Of Contents
RepliView ..........41 Basic care and tips for using your Settings ............. 41 computer..........5 Gateway Screen Grasp Turning your computer on and off....5 Overview ..........43 Taking care of your computer ..... 6 Taking care of your AC adapter ....6 Adjusting the Settings ....... - Page 4 4 - Table of contents Video and audio connectors How do I add a favorite to Internet Explorer?........... 76 HDMI How do I check for Windows updates?..76 Where can I get more information?... 76 Universal Serial Bus (USB) Troubleshooting ........77 Frequently asked questions Troubleshooting tips........
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Page 5: First Things First
We would like to thank you for making this Gateway notebook your choice for meeting your mobile computing needs. Your guides To help you use your Gateway notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer. -
Page 6: Taking Care Of Your Computer
6 - First things first You can also put the computer in sleep mode by pressing the sleep hotkey <Fn> + <F4>. Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. -
Page 7: Taking Care Of Your Battery Pack
First things first - 7 single wall outlet should not exceed the fuse rating. Taking care of your battery pack Here are some ways to take care of your battery pack: • Use only batteries of the same kind as replacements. Turn the power off before removing or replacing batteries. -
Page 8: Getting To Know Your Computer
E T T I N G T O K N O W Y O U R C O M P U T E R After setting up your computer, as illustrated in the setup instructions, let us show you around your new Gateway computer. Top view - display... -
Page 9: Top View - Keyboard
Getting to know your computer - 9 Icon Item Description Power indicator Indicates the computer's power status. Indicates the computer's battery status. Charging: The light shows amber Battery indicator when the battery is charging. Fully charged: The light shows blue when in AC mode. -
Page 10: Left View
10 - Getting to know your computer Icon Item Description The left and right side of the button Click buttons (left function as left and right selection and right) buttons. Left view Icon Item Description Connects to a Kensington-compatible computer security lock. Kensington lock Wrap the computer security lock cable slot... -
Page 11: Right View
Getting to know your computer - 11 Information on USB 3.0 • USB 3.0 compatible ports are blue. • Compatible with USB 3.0 and earlier devices. • For optimal performance, use USB 3.0-certified devices. • Defined by the USB 3.0 specification (SuperSpeed USB). Right view Note Depending on configuration, your system may not be equipped with an... -
Page 12: Base View
12 - Getting to know your computer Base view Icon Item Description Ventilation and Allows the computer to stay cool. cooling fan Do not cover or obstruct the openings. Speakers Deliver stereo audio output. Memory Houses the computer's main memory. compartment Houses the computer's hard disk Hard disk bay... -
Page 13: Using The Keyboard
Using the keyboard - 13 S I N G T H E K E Y B O A R D The keyboard has full-sized keys and a numeric keypad, separate cursor, Windows, function and special keys. Lock keys and numeric keypad Note Information in this section may not apply to your computer. - Page 14 14 - Using the keyboard Icon Function Description Allows you to create backup copies of your computer; either the entire system or only Backup selected files and folders. Create a regular schedule or make copies whenever you want. Enables/disables the computer’s Communication communication devices.
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Page 15: Windows Keys
Using the keyboard - 15 To activate hotkeys, press and hold the Fn key (bottom left) before pressing the other key in the hotkey combination. Hotkey Function Description Fn + Special Function keys (see page Activates the F1 to F12 keys. keys Scrolls to the beginning of a Fn +... -
Page 16: Touchpad
16 - Touchpad O U C H P A D Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Press the left or right side of the button located beneath the touchpad to perform selection and execution functions, or tap the surface of the touchpad. - Page 17 Touchpad - 17 • Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right, top or left. • Swipe in from right edge: Toggle the charms. • Swipe in from top edge: Toggle the app commands. •...
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Page 18: Recovery
Windows tools, or the recovery backup. Note Gateway Recovery Management is only available with a pre-installed Windows operating system. Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible. - Page 19 Recovery - 19 1. From Start, type 'Recovery' and then click Gateway Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is selected.
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Page 20: Creating A Drivers And Applications Backup
20 - Recovery • Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 4. You will be shown the backup progress on the screen. 5. - Page 21 USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' and then click Gateway Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup.
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Page 22: Recovering Your System
22 - Recovery If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. • If you are using a USB drive, unplug the drive and label it clearly. Important Write a unique, descriptive label on each backup, such as 'Drivers and Applications Backup'. -
Page 23: Reinstalling Drivers And Applications
If you are reinstalling using Windows and the recovery information stored on your computer: 1. From Start, type 'Recovery' and then click Gateway Recovery Management in the list of apps. 2. Click Reinstall Drivers or Applications. - Page 24 1. Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. • If you inserted a DVD wait for Gateway Resource Center to start. • If Gateway Resource Center does not start automatically, press the Windows key + <E>, then double-click on the optical...
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Page 25: Returning To An Earlier System Snapshot
Recovery - 25 2. You should see the Contents section of the Gateway Resource Center. Images for reference only. 3. Click the install icon for the item you want to install, then follow the onscreen prompts to complete the installation. Repeat this step for each item you want to reinstall. -
Page 26: Returning Your System To Its Factory Condition
Recovering from a recovery backup on page Recovering from Windows Start Gateway Recovery Management: • From Start, type ’Recovery’ and then click Gateway Recovery Management in the list of apps. Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC). - Page 27 Recovery - 27 the Windows Store). See Customized Restore with Gateway Recovery Management on page Restore Factory Settings with Gateway Recovery Management 1. Click Restore Factory Settings. Important ’Restore Factory Settings’ will erase all files on your hard drive. 2. The Reset your PC window opens.
- Page 28 "Reset your PC" completely removes all your files and resets your computer to factory settings. 4. Click Next. The process will take several minutes. Customized Restore with Gateway Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens.
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Page 29: Recovering From A Recovery Backup
Recovery - 29 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes. Recovering from a recovery backup To recover from a recovery backup on a USB drive: 1. - Page 30 30 - Recovery b. Click Reset your PC to start the reset process: Reset your PC deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre- installed on your system. If you can access important files on your hard drive, back them up now.
- Page 31 Recovery - 31 a. Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed.
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Page 32: Connecting To The Internet
32 - Connecting to the Internet O N N E C T I N G T O TH E N T E R N E T Note Information in this section may not apply to your computer. This chapter includes basic information on types of connections, and getting connected to the Internet. -
Page 33: Connecting Wirelessly
Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Gateway notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network. -
Page 34: Connecting To A 3G Network
34 - Connecting to the Internet Connecting to a 3G network If your computer has a SIM slot, you can connect to the Internet using a 3G (cellular phone) network. To do this, you must have a compatible SIM card and a data contract with your cellular provider. Note Please contact your cellular provider for details on connecting to the Internet via 3G. -
Page 35: Using A Bluetooth Connection
Using a Bluetooth connection - 35 S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. -
Page 36: Adding A Bluetooth Device
36 - Using a Bluetooth connection 4. Select the Allow Bluetooth devices to find this computer check box, click Apply, and then click OK. Adding a Bluetooth device Every new device must first be "paired" with your computer’s Bluetooth adapter. This means it must first be authenticated for security purposes. - Page 37 Using a Bluetooth connection - 37 Click on the device you want to add. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.
- Page 38 38 - Using a Bluetooth connection click on View devices and printers. Right click on your device and select Advanced Operations > Connect to operation window. The operation window enables you to play music and audio from your device through your computer, send files to your device and change Bluetooth settings.
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Page 39: Gateway Touch Tools
Gateway Touch Tools makes using your Windows device easier and more convenient. You can select, drag or tap on small items in the user interface. You can run Gateway Touch Tools, from Start or from the Desktop taskbar. Touch tool controls The Touch Tools control panel has several icons: No. -
Page 40: Pointing
Tap to open the Touch Tools configuration configuration window. See Settings on page Gateway Tap this icon to run the Gateway Screen Grasp Screen Grasp utility. See Gateway Screen Grasp on page Tap the X to close Gateway Touch Tools. Both Close AccuFinger and the Touch Tools panel will close. -
Page 41: Repliview
Gateway Touch Tools - 41 • Text edit: You can select text in supported programs by tapping on a word or text block to select it or insert the cursor. You can then type or perform other operations on the selected text. - Page 42 42 - Gateway Touch Tools or left-hand operation, which optimizes pointer orientation for the selected mode.
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Page 43: Gateway Screen Grasp
C R E E N R A S P Gateway Screen Grasp is a handy screen capture tool that allows you to capture all or part of anything that’s displayed on your computer’s screen. It works for both the desktop and Start screen applications. -
Page 44: Adjusting The Settings
Description Settings: Change the defaults. Adjusting the Settings Tap the Settings icon to adjust the defaults for Gateway Screen Grasp. You can enable or disable the launch gesture (tap the screen with three fingers), set the app to launch the editing tool after capturing, pin the program to the taskbar, view a short introduction tutorial, or view the Help content. -
Page 45: The Editing Tool
Gateway Screen Grasp - 45 The editing tool After you’ve captured the screen, you can edit the image. Description Undo. Redo. Pencil tool. Marker tool. Text tool. Eraser. Mosaic effect. Lasso tool. Share capture to... • Windows clipboard • Facebook •... -
Page 46: Gateway Scrapboard
46 - Gateway Scrapboard A T E W A Y C R A P B O A R D Gateway Scrapboard is a useful tool to manage your screen captures. Screen captures are automatically sorted by date. Tap the icon on the screen capture to open the website in Internet Explorer. -
Page 47: Bios Utility
BIOS utility - 47 B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. -
Page 48: Securing Your Computer
48 - Securing your computer E C U R I N G Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —... -
Page 49: Entering Passwords
Securing your computer - 49 Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press <Enter> to access the BIOS utility. -
Page 50: Power Management
50 - Power management O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. - Page 51 Power management - 51 5. Select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
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Page 52: Battery Pack
52 - Battery pack A T T E R Y P A C K The computer uses a Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. -
Page 53: Optimizing Battery Life
Battery pack - 53 6. Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. -
Page 54: Checking The Battery Level
54 - Battery pack • Store the battery pack in a cool, dry place. The recommended temperature is 10° C (50° F) to 30° C (86° F). Higher temperatures cause the battery to self-discharge faster. • Excessive recharging decreases the battery life. •... -
Page 55: Installing And Removing The Battery Pack
Battery pack - 55 Situation Recommended Action The AC adapter or a power outlet 1. Save all necessary files. is unavailable. 2. Close all applications. You have no 3. Turn off the computer. spare battery pack. Installing and removing the battery pack Important Before removing the battery from the unit, connect the AC adapter if you want to continue using your computer. -
Page 56: Traveling With Your Computer
56 - Traveling with your computer R A V E L I N G W I T H Y O U R C O M P U T E R This section gives you tips and hints to consider when moving around or traveling with your computer. -
Page 57: What To Bring To Meetings
Traveling with your computer - 57 You can put the computer in Sleep mode by pressing <Fn> + <F4> or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time. -
Page 58: What To Take With You
58 - Traveling with your computer What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • A spare battery • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: •... -
Page 59: Traveling With The Computer
Traveling with your computer - 59 Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home. -
Page 60: Preparing The Computer
60 - Traveling with your computer When you are moving from country to country. Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. •... -
Page 61: Memory Card Reader
Memory card reader - 61 E M O R Y C A R D R E A D E R Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section. - Page 62 62 - Memory card reader (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1.
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Page 63: Video And Audio Connectors
Video and audio connectors - 63 I D E O A N D A U D I O C O N N E C T O R S Connect to a monitor with a VGA or DVI port (the type of connection supported depends your... -
Page 64: Hdmi
64 - HDMI H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. -
Page 65: Universal Serial Bus (Usb)
Two USB standards are currently available on Gateway computers: USB 2.0 (High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Gateway computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. -
Page 66: Frequently Asked Questions
66 - Frequently asked questions R E Q U E N TL Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer. - Page 67 Frequently asked questions - 67 • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.
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Page 68: Requesting Service
2. Make sure the D2D Recovery setting in Main is Enabled. 3. Exit the BIOS utility and save changes. The system will reboot. Note To activate the BIOS utility, press <F2> when you see the Gateway logo during boot up. For detailed information on the recovery process,... - Page 69 Frequently asked questions - 69 If the country you are traveling in does not have an Gateway- authorized ITW service site, you can still get in contact with our offices worldwide. Please visit www.gateway.com. Before you call Please have the following information available when you call Gateway for online service, and please be at your computer when you call.
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Page 70: Tips And Hints For Using Windows 8.1
F r e qu e nt ly a sk 70 - Frequently asked questions Tips and hints for using Windows 8.1 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key;... -
Page 71: Can I Boot Directly To The Desktop
Frequently asked questions - 71 Can I boot directly to the desktop? Yes, you can, just follow these steps: 1. Go to the desktop. 2. Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger. 3. -
Page 72: How Do I Personalize My Computer
72 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, swipe the right-hand edge of the screen inwards and tap Settings >... - Page 73 Frequently asked questions - 73 3. Choose which days the alarm should go off. 4. Select the notification. 5. Save the alarm by tapping the Save icon in the upper right-hand corner. Delete Save Hour Minutes Note The alarm will only sound if your computer is awake at the set time. How do I move tiles? Tap and hold a tile to select it, then drag it to the place on Start that you want it to appear.
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Page 74: Where Are My Apps
74 - Frequently asked questions How do I close an app? Swipe the window downwards from the top to the bottom of the screen. You need to swipe the window past the half-way point of the screen. Can I change the screen resolution? Swipe the right-hand edge of the screen inwards and tap Search, tap the text box to open the onscreen keyboard and start typing 'Control Panel' to display the results;... -
Page 75: What Is A Microsoft Id (Account)
Frequently asked questions - 75 How do I install apps? You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they? Swipe the right-hand edge of the screen inwards and tap Search, type the name of the app you would like to open using the pop-up keyboard. -
Page 76: How Do I Add A Favorite To Internet Explorer
Swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Update & recovery > Windows Update. Tap Check now. Where can I get more information? For more information please visit the following pages: • Windows 8 and 8.1 tutorials: www.gateway.com/windows8- tutorial • Support FAQs: support.gateway.com... -
Page 77: Troubleshooting
R E Q U E N T LY Frequently asked questions - 77 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself;... - Page 78 78 - Frequently asked questions Error messages Corrective action Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center. Press <F2> (during POST) to enter the BIOS Memory size utility, then press Exit in the BIOS utility to mismatch...
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Page 79: Internet And Online Security
Internet and online security - 79 N T E R N E T A N D O N L I N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet (see Security on page 83). - Page 80 80 - Internet and online security Internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the Internet (this requires a ‘micro-filter’...
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Page 81: Network Connections
Internet and online security - 81 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection. - Page 82 82 - Internet and online security point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point. Wireless adapter An internal wireless adapter is normally already installed in your computer.
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Page 83: Surf The Net
Gateway is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.gateway.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads! Security You are probably eager to explore everything the Internet has to offer. - Page 84 Note Gateway guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet, often without you knowing it.
- Page 85 Internet and online security - 85 would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be avoided.
- Page 86 A complete version of Norton Internet Security is pre-installed on your Gateway system. It includes a free trial subscription to protection updates. Make sure you Activate it! Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today;...
- Page 87 Internet and online security - 87 of your online accounts, one of the first steps you can take is to change your password. Protect your personal information Exercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods.
- Page 88 88 - Internet and online security • Pay attention to privacy policies on Web sites and in software. It is important to understand how an organization might collect and use your personal information before you share it with them. • Guard your email address. Spammers and "phishers" sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim.
- Page 89 Internet and online security - 89 that something bad may have happened and you should take necessary action. Protect your computer with Windows security tools Windows provides a variety of protection applications. Windows Updates If you have an active Internet connection, Windows can check for important updates for your computer and install them automatically.
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Page 90: 90 - Playing Blu-Ray Or Dvd Movies
90 - Playing Blu-Ray or DVD movies D V D L A Y IN G A Y O R MO VIES If your computer is equipped with a Blu-Ray or DVD drive, you can play movies on your computer or on a high-definition TV via the HDMI port.
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