CHAPTER1 About This Reference • About this guide • Accessing the online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information...
CHAPTER 1: About This Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see the online User Guide. Accessing the online User Guide In addition to this guide, the online User Guide has been included on your hard drive.
S/No: Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. For more information For more information about your notebook, visit Gateway’s Support page at www.gateway.com...
The built-in speakers are turned off when speakers or headphones are plugged into this jack. Power indicator LED on - Notebook is on. ■ LED blinking - Notebook is in Sleep or Hybrid ■ Sleep mode. LED off - Notebook is off. ■ Battery charge LED blue - Battery is fully charged.
Ventilation fan Helps cool internal components. Warning: Do not work for long periods with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots.
“Using the CD or DVD drive” on page 36. To determine the type of drive in your notebook, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page Ethernet jack Plug an Ethernet network cable into this jack.
Back Power connector Kensington lock slot Component Icon Description Power connector Plug the AC adapter cable into this connector. Kensington™ Secure your notebook to an object by lock slot connecting a Kensington cable lock to this slot.
The hard drive is located in this bay. For more information, see “Replacing the hard drive kit” on page Battery latch Slide to release the battery. For more information, see “Changing batteries” on page Battery Provides power when the notebook is not plugged into AC power.
Keyboard area Power button Keyboard Status indicators Touchpad Component Icon Description Keyboard Provides all the features of a full-sized, computer keyboard. For more information, see “Using the keyboard” on page Power button Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode.
• Connecting the dial-up modem • Connecting to a broadband modem or network • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using the EZ Pad touchpad •...
Warning Do not use your notebook on a soft surface, such as your lap, a blanket, carpet, or a sofa. You must keep your notebook’s ventilation openings clear of obstructions, or your notebook may overheat, increasing the risk of fire and personal injury.
Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your notebook • Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed position when you type.
AC adapters. Caution Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.
Press F +F1 to toggle the status lights on and off. When you finish using your notebook for the first time, turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns blue.
CHAPTER 3: Setting Up and Getting Started Warning High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector. If you have a telephone modem, use a surge protector that has a modem jack.
Connecting to a broadband modem or network Your notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired Ethernet network. To connect to a cable or DSL modem or to a wired...
CHAPTER 3: Setting Up and Getting Started Starting your notebook Warning Do not work for long periods with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.
LCD panel without turning off your notebook, it may enter a power-saving mode called Sleep. While in Sleep mode, the power indicator flashes. If your notebook is in Sleep mode, press the power button to “wake” it up. For more information about Sleep mode, see “Changing power modes”...
Shut Down. The notebook turns off. Important If for some reason you cannot use the Shut Down option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. Restarting (rebooting) your...
Restart. The notebook turns off, then turns on again. Important If your notebook does not turn off immediately, complete the following steps until the notebook turns off: 1. Press and hold the power button for about five seconds, then release 2.
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CHAPTER 3: Setting Up and Getting Started Indicator Icon Description Wireless LED on - Wireless IEEE 802.11 radio ■ network is turned on. (optional) LED off - Wireless IEEE 802.11 radio ■ is turned off. Caps lock LED on - Caps lock is turned on. ■...
Function keys/ System keys Navigation Numeric keys keypad Windows key Application key Arrow keys You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard.
CHAPTER 3: Setting Up and Getting Started Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Key type Icon Description Numeric keypad Use these keys to type numbers when the numeric keypad is turned on.
System key combinations When you press the F key and a system key at the same time, your notebook performs the action identified by the text or icon on the key. Press and hold To... , then press this system key...
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CHAPTER 3: Setting Up and Getting Started Press and hold To... , then press this system key... Skip ahead one CD track or DVD chapter. Increase the brightness of the display. Decrease the brightness of the display. Mute the sound. Press the key combination again to restore the sound.
You can use the EZ-Pad left and right buttons below the touchpad to select objects. You can attach a mouse to the notebook using a USB port. You do not need to shut down the notebook to connect a USB mouse.
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“Changing the mouse or touchpad settings” in the online User Guide. You may have received your notebook with the EZ Pad touchpad set to only accept clicking by using the touchpad buttons. You can change this feature to allow tapping on the touchpad to simulate clicking the left button.
To... Do this... Access a Position the shortcut pointer over the menu or find object. Quickly more press and release information the right button about an once. This action object on the is called screen. right-clicking. Move an Position the...
For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in the online User Guide. You can use the volume control to adjust the overall volume of your notebook. To adjust the overall volume level using hardware controls: •...
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To mute the volume, click (Mute). To restore volume, click it again. To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices. Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds).
(Start), All Programs, Accessories then click Windows Mobility Center. The Windows Mobility Center window opens. Click Turn wireless on or Turn wireless off. For more information about using your notebook on a wireless network, see “Wireless Networking” in the online User Guide...
CHAPTER4 Using Drives and Accessories • Using the CD or DVD drive • Using the memory card reader • Adding and removing an Express Card • Installing a printer or other peripheral device • Viewing the display on a projector or monitor •...
CHAPTER 4: Using Drives and Accessories Using the CD or DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more...
To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match. The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4.
Using the memory card reader You can use memory cards to transfer pictures from a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone.
Do not use the remove hardware icon in the taskbar to remove the memory card. If you use the remove hardware icon, your notebook may not recognize your memory card reader until you restart your notebook. To remove a memory card: Push the memory card into the notebook.
CHAPTER 4: Using Drives and Accessories Adding and removing an Express Card Your notebook has a Express Card slot. This slot accepts one Type 54 Express Card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping.
When you use a USB device for the first time, your notebook will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.
(VGA) port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control the presentation from your notebook and at the same time as you face your audience. To use a projector or external monitor: Turn off your notebook.
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Adjust properties such as Resolution or Colors if necessary. To use the external monitor or projector as a “mirror” (duplicate) of the notebook display (both displays have the same content), click to deselect the check box for Extend my Windows desktop onto this monitor.
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LCD panel and the projector or monitor. Important If an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Sleep mode.
71 for more information. Printers You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white. Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers.
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CHAPTER 4: Using Drives and Accessories USB flash drive Use a USB flash drive for storing files or transferring files to another computer.
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Recalibrating the battery • Extending battery life • Changing notebook power settings...
For more information about recalibrating the battery, see “Recalibrating the battery” on page Recharging the battery The battery recharges while it is installed and your notebook is connected to AC power. While the battery recharges, the battery charge indicator turns on.
Caution If your notebook is connected to AC power, you can change the battery while the notebook is turned on. If your notebook is not plugged into an AC outlet, you must turn the notebook off while changing the battery.
Important If, after completing this procedure, the battery charge indicator still does not show an accurate charge, contact Gateway Customer Care at the location shown on the Customer Care label. For more information, see “Gateway contact information” on page...
• Close the LCD panel to turn off the display while you are not using your notebook. The display stays off until you open the panel again. • Use Hibernate mode for maximum power savings while your notebook is not in use.
You can use the following power modes to lengthen the life of your notebook’s battery: • Sleep - while your notebook is in Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off.
Using power saving modes Always save your work before using Sleep mode. In Sleep mode, your notebook reduces or turns off the power to most devices except memory. However, the information in memory is not saved to the hard drive. If power is interrupted, the information is lost.
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CHAPTER 5: Managing Power Three power plans are pre-defined for you: • Balanced - This is the default power plan which balances performance and battery life. • Power saver - This power plan sacrifices performance in order to extend battery life. Use this plan if you will be away from AC power outlets for an extended period of time.
Changing advanced settings Advanced power settings let you assign different power saving modes to the power button and Sleep system key. You can also select which power saving mode is activated when you close the LCD panel. To change advanced power management settings:...
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CHAPTER 5: Managing Power Click the + in front of Sleep, then click the + in front of Allow hybrid sleep. Change the values to On for On battery and Plugged Help For more information about hybrid sleep, click Start, then click Help and Support.
CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips...
Do not pack it in checked luggage. • Keep your notebook stable during travel. Secure it to prevent it from sliding around in overhead bins and car trunks. Traveling by air •...
Radio frequency wireless connections Important If your notebook came equipped with an internal embedded wireless device, see “Legal Information” on page 105 for general wireless regulatory guidelines. • Every country has different restrictions on the use of wireless devices. If your notebook is equipped with a...
CHAPTER 6: Traveling with Your Notebook Security • Get a locking cable for your notebook so you can attach a cable lock and leave your notebook in your hotel room while you are away. • Always keep your notebook with you while waiting in airports, train stations, or bus terminals.
You must enter the User Password each time you turn on your notebook if it was turned off or put in hibernate mode. You do not need to enter the User Password if your notebook was put in Sleep mode.
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CHAPTER 6: Traveling with Your Notebook • Consult your insurance company and credit card company to learn about emergency travel assistance if your notebook is lost or damaged. • Take your recovery discs in case you need to install an additional driver or software.
Caring for your notebook To extend the life of your notebook: • Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.
Cleaning the exterior Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets and remove the battery.
Cleaning the notebook screen Caution A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. Use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth.
To recover specific drivers and software: Click (Start), All Programs, then click Gateway Recovery. The Gateway Recovery Center opens. Click on the appropriate recovery option, then follow the on-screen instructions.
Recovering using the Windows DVD To completely re-install Windows Insert the Windows DVD into your notebook’s DVD drive, then restart your notebook. When the prompt “Press any key to boot from CD or DVD” appears, press any key on your keyboard. A list of valid boot devices appears.
Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the battery before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.
Disconnect the AC adapter, modem cable, and network cable. Disconnect all peripheral devices connected to the notebook and remove any Express cards. Turn your notebook over so the bottom is facing up, then remove the battery. For more information, see “Changing batteries” on page...
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CHAPTER 8: Upgrading Your Notebook Loosen the memory bay cover screw (this screw cannot be removed). Screw Lift the memory bay cover, then remove it. Be careful not to break off the tabs located on the end of the cover...
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Replace the memory bay cover, then tighten the cover screw. Insert the battery, then turn your notebook over. Connect the power adapter, modem cable, and network cable. Reconnect all peripheral devices and replace any...
Disconnect the AC adapter, modem cable, and network cable. Disconnect all peripheral devices connected to the notebook and remove any Express cards. Turn your notebook over so the bottom is facing up, then remove the battery. For more information, see “Changing batteries” on page...
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Remove the two hard drive screws, then slide the old hard drive out of the notebook. Screw Screw If the replacement drive already has the hard drive bracket attached, go to Step -OR- If you need to transfer the hard drive bracket from the...
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Place the new drive, label side up, onto the bracket so the screw holes line up. Replace the screws that secure the bracket to the drive. Slide the new hard drive kit into your notebook, then replace the screws that secure the hard drive kit to the notebook.
Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. For more information about preventing damage from static electricity, “Preventing static electricity discharge”...
• Try turning the notebook on with the notebook plugged in and the battery removed, then try turning the notebook on with the notebook unplugged and the battery installed. • If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure.
CHAPTER 9: Troubleshooting Diskette drive (external) The diskette drive is not recognized • Shut down and restart your notebook. You see an “Access Denied” or “Write protect” error message • Move the write-protection tab in the upper-right corner of the diskette down (unprotected).
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For more information about adjusting the brightness, see “System key combinations” on page • Make sure the notebook is not in Sleep or Hibernate mode. Press the power button. • The notebook may be sending its display to an external monitor or projector.
• Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook.
You cannot eject a CD or DVD Your notebook must be turned on to remove CDs and DVDs. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole.
CHAPTER 9: Troubleshooting File management A file was accidentally deleted • Recover the file from the Recycle Bin by following the instructions in “Deleting files and folders” in the online User Guide. Caution If a file was deleted while holding down the S key or if the HIFT Recycle Bin has been emptied, the file cannot be restored.
If a diskette is in an external diskette drive, eject it and restart your notebook. • Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart your notebook. For more information about removing your hard drive, see “Replacing the hard drive kit” on page •...
• Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook People are sending you e-mail messages, but you have not received any mail • Click the receive button in your e-mail program.
Media Center To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. The Media Center video display looks bad on your TV...
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Quality of video cables—Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway recommends using high-quality video cables that can be purchased from the Gateway Accessory Store. Important Cable connections must be made correctly for optimal video quality.
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• Adjust the display device brightness, contrast, hue, and saturation. For more information review the FAQ topic at www.gateway.com. You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD •...
Search Help box, then press E NTER You see a “Not enough memory” error message • Close all programs, then restart your notebook. Memory card reader Drive letter for the memory card slot does not appear in the My Computer window •...
For the location of your modem jack, see “Right” on page • Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone. • Make sure that the modem cable is less than 6 feet (1.8 meters) long.
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CHAPTER 9: Troubleshooting Click the Dialing Rules tab. Click the location from which you are dialing, then click Edit. The Edit Location dialog box opens. Make sure that all settings are correct. • Disconnect any answering machine, fax machine, or printer that is on the same line as the modem.
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ISP limitations, may lower the speed even further. If your notebook has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your notebook has a v.92 modem, the speed at which you can upload data is limited to 48K.
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CHAPTER 9: Troubleshooting Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics.
• Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook. Make sure that the other end is plugged into a router or cable or DSL modem. For the location of your network jack, see “Right”...
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Internet through a network. You cannot connect to your home network • If your notebook is a member of a domain at your workplace, you may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network.
Caution If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information. Networks (wireless)
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If your notebook was previously connected directly to your cable or DSL modem, and your ISP requires you to use a static IP address, your notebook is not set up to use a DHCP server. Modify the network properties so...
Internet through your home network. Caution If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information.
AC power source. The printer is on but will not print • Check the cable between the printer and your notebook. Make sure that it is connected to the correct port. • Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing.
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• Check the port and cable for bent or broken pins. • If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup. To set a default printer: Click (Start), then click Control Panel.
Make sure the touchpad is turned on. For more information, see “Changing touchpad settings” in the online User Guide. The notebook is not responding when you click or tap on the touchpad • Turn on the touchpad. For instructions on how to adjust the touchpad settings, see “Changing touchpad...
Make sure that the monitor is turned on and that the video cable is connected correctly. Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: •...
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• Make sure that your notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps. •...
Some notebook are equipped with a three-wire power cord to make sure that the notebook is properly grounded when in use. The plug on this cord will fit only into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet.
• When the notebook is turned off, a small amount of electrical current still flows through the notebook. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the notebook. •...
Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed. The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use.
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8 inches (20 cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC.
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APPENDIX A: Legal Information California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. Mercury Warning Warning The lamp in this display contains mercury. Do not put in trash. Recycle or dispose as hazardous waste Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products...
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2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
APPENDIX A: Legal Information Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.
CD or DVD drive. All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products”...
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Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Index installing latch AC adapter locating connecting managing power connector monitoring charge international adapters purchasing accessories recalibrating purchasing recharging safety precautions release latch acoustic handset coupler replacing airplane power adapters bays application key battery hard drive arrow keys memory audio brightness adjusting volume adjusting...
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Certificate of Authenticity power cleaning printer audio CD projector case scanner speaker keyboard LCD panel copyright notice notebook exterior screen clicking default printer closing unresponsive program dialing codes dial-up modem connecting digital camera AC adapter memory card reader dial-up modem...
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Fn key DSL modem folders troubleshooting opening function keys cleaning inserting troubleshooting Gateway DVD drive model number drive status indicator serial number identifying Support locating troubleshooting using hard drive DVD/CD-RW drive See DVD drive indicator DVD±RW drive...
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Index printer laser printer scanner latch Internet battery troubleshooting LCD panel release LCD panel cleaning release latch jacks switching display See connections troubleshooting LCD/CRT system key line protector Kensington cable lock line tester lock slot lock key combinations cable keyboard Kensington cable buttons cleaning...
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Hybrid Sleep mode status indicator indicator system key international adapter numeric keypad management status indicator schemes using Sleep mode source problems SpeedStep settings status indicator opening troubleshooting files turning off notebook folders turning on notebook LCD panel power adapters notebook airplane programs...
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See memory opening menu rebooting notebook shutting down notebook recalibrating battery Sleep recharging battery mode replacing system key See installing SO-DIMM resetting notebook See memory...
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Web site connection speed clicking double-clicking Trusted Platform Module dragging screen objects security locating turning off moving pointer notebook moving screen objects wireless network opening files, folders, and programs turning on opening shortcut menu notebook right-clicking wireless network scroll zone...
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VGA port video camera connecting volume adjusting adjusting modem controls muting system keys troubleshooting waking up notebook Windows Product Key Code wired Ethernet troubleshooting wireless Ethernet using while traveling wireless network button turning off turning on working safely...
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