Page 1: User Guide
Gateway Notebook User Guide...
Page 3: Table Of Contents
Identifying your model ........17 Gateway model and serial number ......17 Microsoft Certificate of Authenticity .
Page 4 ....... .71 www.gateway.com ......81...
Page 5 ......... . 97 www.gateway.com...
Page 6 Telephone support ......... . .121 Before calling Gateway Customer Care ..... . .121 Telephone numbers .
Page 7: Getting Help
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using Your Computer guide • Using online help...
Page 8 Chapter 1: Getting Help Thank you for purchasing our notebook! You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new notebook. Each and every Gateway notebook...
Page 9: Gateway Web Site
Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway eSupport Web site at support.gateway.com.
Page 10: Using Esupport
PC Tools , then click All Support Documents , then click General Tutorials to view a list of all the products that Gateway My Downloads to get a list of Gateway telephone Call Us 121. www.gateway.com...
Page 11: Help And Support
Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook. To start Help and Support: ■...
Page 12: Searching For A Topic
Windows, using the Internet, sending a fax, and changing power-saving settings as well as other topics. To access the Using Your Computer guide: ■ Click Start All Programs button. , then click Gateway Documentation www.gateway.com box. Search box. You Search list. Search Results...
Page 13: Online Help
Help menu or by clicking a button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
Page 14 Chapter 1: Getting Help www.gateway.com...
Page 15: Checking Out Your Gateway Notebook
Chapter 2 Checking Out Your Gateway Notebook • Identifying features • Locating your notebook’s model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your notebook • Purchasing accessories...
Page 16: Front
Chapter 2: Checking Out Your Gateway Notebook Front Speaker LCD panel release latch Component Icon Speakers LCD panel release latch Battery charge indicator Power indicator Microphone jack Headphone jack Headphone jack Battery charge Microphone jack indicator Power indicator Description Provide audio output when headphones or amplified speakers are not plugged in.
Page 17: Left Side
For more information, see page 46. To determine the type of drive in the modular bay, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page www.gateway.com Left side Modular bay “Changing modules” on...
Page 18: Right Side
Chapter 2: Checking Out Your Gateway Notebook Right side PC Card slot IEEE 1394 port Component Icon PC Card slot IEEE 1394 port Memory card reader USB ports Memory USB ports card reader Ethernet jack Description Insert one Type II PC Card into this slot. For more information, see “Adding and removing a PC Card”...
Page 19: Back
Ethernet network” on page Plug a modem cable into this jack. For more information, “Connecting the dial-up modem” on page Description Plug the AC adapter cable into this connector. Plug an analog VGA monitor or projector into this port. www.gateway.com Back Monitor port...
Page 20: Bottom
Chapter 2: Checking Out Your Gateway Notebook Bottom Docking port Battery latch Hard drive Component Description Battery Provides power when the notebook is not plugged into AC power. Docking port Connect the port replicator to this port. Warning: Power is passed through this port. This docking connection is certified to UL 1950 for use only with port replicators designed for your Gateway notebook.
Page 21: Keyboard Area
“Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Provides all the features of a full-sized, 86-key keyboard. For more information, see “Using the keyboard”...
Page 22 Chapter 2: Checking Out Your Gateway Notebook Component Icon Microphone EZ Point pointing device buttons (optional) Touchpad Status indicators EZ Point pointing device (optional) Description Record audio through this microphone. The built-in microphone is turned off while an external microphone is connected.
Page 23: Identifying Your Model
Identifying your model Important Gateway model and serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Website: Online Support:...
Page 24: Finding Your Specifications
Finding your specifications For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Gateway Web site”...
Page 25 Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents. USB flash drive Use a USB flash drive for storing files or transferring files to another computer. www.gateway.com...
Page 26 Chapter 2: Checking Out Your Gateway Notebook www.gateway.com...
Page 27: Getting Started
Chapter 3 Getting Started • Installing the battery • Connecting the AC adapter • Connecting the dial-up modem • Connecting to a cable or DSL modem or to an Ethernet network • Turning your notebook on and off • Using the status indicators •...
Page 28: Installing The Battery
If the battery life seems short even after being charged for three hours, the battery may need to be recalibrated. For information on recalibrating the battery, see on page www.gateway.com “Recalibrating the batteries”...
Page 29 Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.
Page 30: Protecting From Power Source Problems
Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at support.gateway.com.
Page 31: Connecting The Dial-Up Modem
The modem will not work with digital or PBX telephone lines. Start your notebook, then start your communications program. Connecting the dial-up modem To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. www.gateway.com on the...
Page 32: Connecting To A Cable Or Dsl Modem Or To An Ethernet Network
Insert one end of the network cable into the network jack the right side of your notebook. Insert the other end of the network cable into a cable modem, DSL modem, or an Ethernet network jack. Start your notebook. www.gateway.com...
Page 33: Starting Your Notebook
For more information about changing the power button mode, see “Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com Starting your notebook...
Page 34: Waking Up Your Notebook
“Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. . The Turn Off Computer dialog Turn Off Computer If for some reason you cannot use the Turn Off Computer...
Page 35: Restarting (Rebooting) Your Notebook
If your notebook does not turn off immediately, complete the following steps until the notebook turns off: 1 Press and hold the power button for about five seconds, then release it. 2 Unplug the power cord and remove the battery for more than 10 seconds. www.gateway.com...
Page 36: Status Indicators
Indicator solid purple - The module is ready ■ to swap. Indicator flashing purple - The module is not ■ installed in the notebook. LED blinking - The hard drive is in use. ■ LED off - The hard drive is not in use. ■ www.gateway.com...
Page 37: Using The Keyboard
You can attach an external keyboard to the notebook or port replicator using a USB port. You do not need to shut down the notebook to connect a USB keyboard. Function keys/System keys Numeric keypad Windows key Application key www.gateway.com Using the keyboard Navigation keys Arrow keys...
Page 38: Key Types
Use these keys to type numbers when the numeric keypad is turned on. Press the numeric keypad. www.gateway.com to perform actions may open help. (Run utility), and to turn on...
Page 39: System Key Combinations
Standby mode. For more information, see “Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Toggle the notebook display in the following order: The LCD ■...
Page 40 Mute the sound. Press the key combination again to restore the sound. For more information, see the volume” on page Increase volume. For more information, see the volume” on page Decrease volume. For more information, see the volume” on page www.gateway.com “Adjusting “Adjusting “Adjusting...
Page 41: Using The Ez Pad Touchpad
When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the EZ-Pad left and right buttons below the touchpad to select objects. Using the EZ Pad touchpad Right button www.gateway.com Touchpad Scroll zone...
Page 42: Using The Touchpad
“Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com Move your finger around on the touchpad.
Page 43 “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com Using the EZ Pad touchpad Position the pointer over the object.
Page 44: Using The Optional Ez Point Pointing Device
Left ■ ■ ■ Your notebook was sent from Gateway with the pointing device turned on. For instructions on how to turn the pointing device on or off, see pointing device on or off” on page Move the pointer (arrow) on the screen or scroll a document on the screen (see Scroll).
Page 45: Replacing The Ez Point Pointing Device Cap
If you need to purchase additional caps, visit the Accessory Store at accessories.gateway.com. Using the optional EZ Point pointing device...
Page 46: Turning The Touchpad Or Pointing Device On Or Off
To turn the touchpad or optional pointing device on or off: Click , then click Start If your Control Panel is in Category View, click Hardware Click/Double-click the opens. . The Control Panel window opens. Control Panel icon. The Mouse Properties dialog box Mouse www.gateway.com Printers and Other...
Page 47 Click the Device Settings Select the device you want to turn on or turn off, then click Disable Using the optional EZ Point pointing device tab. www.gateway.com Enable...
Page 48: Adjusting The Volume
“System key combinations” on page For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
Page 49: Turning Your Wireless Radio On Or Off
Turning your wireless radio on or Warning Warning Your Gateway notebook may have wireless networking built-in. Your notebook was shipped to you with the wireless radio turned off. To turn the wireless radio on or off: ■ Press F + F2.
Page 50 Chapter 3: Getting Started www.gateway.com...
Page 51: Using Drives And Ports
Chapter 4 Using Drives and Ports • Changing modules • Using CD and DVD drives • Using the media card reader • Using a PC Card • Viewing the display on a monitor or projector • Viewing the display on a television...
Page 52: Changing Modules
Turn off your notebook (do not place it in Standby or Hibernate mode). Important Security screw (optional) icon in the taskbar, the drive you Stop If the remove hardware icon does not appear on the taskbar, click the show hidden icons www.gateway.com Modular bay Modular bay latch button.
Page 53 Firmly push the new bay module straight into the bay until the latches click into place. Reinstall the security screw if your notebook has one. Turn your notebook over. Reconnect the optional port replicator. Open the LCD panel. www.gateway.com Changing modules 86).
Page 54: Using The Cd Or Dvd Drive
You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo...
Page 55: Inserting A Cd Or Dvd
When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. www.gateway.com Using the CD or DVD drive...
Page 56: Playing A Cd
All Programs, then click Gateway Documentation. For more information about creating CDs and DVDs, see “Creating CDs and DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
Page 57: Using The Memory Card Reader
To access a file on the memory card, click . Double-click the drive letter (for example, the E: drive), Computer then double-click the file name. Using the memory card reader ® “Right side” on page Start www.gateway.com ® , Memory Stick Pro , then click...
Page 58: Adding And Removing A Pc Card
PC Card manufacturer’s documentation for further information. Do not use the remove hardware to remove the memory card. If you use the remove hardware icon, your notebook may not recognize your memory card reader until you restart your notebook. www.gateway.com icon in the taskbar...
Page 59 If the remove hardware icon does not appear on the taskbar, click the show hidden icons Release the eject button by pressing the PC Card eject button once. Adding and removing a PC Card icon in the taskbar, the PC Card www.gateway.com button.
Page 60 Chapter 4: Using Drives and Ports Eject the PC Card by pressing the eject button again. www.gateway.com...
Page 61: Viewing The Display On A Projector Or Monitor
Web site. After the driver is installed, right-click any empty space on the desktop, then click opens. Viewing the display on a projector or monitor . The Display Properties dialog box Properties www.gateway.com “Back” on page...
Page 62 LCD panel and viewing the display on the projector or monitor. If an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Standby mode. www.gateway.com Attached Color Quality...
Page 63: Viewing The Display On A Television
DVD. DVD playback to a VCR will be scrambled by copyright protection software. 11. For the location of the S-Video out jack on your “Back” on page . The Control Panel window opens. Control Panel icon. The Display Properties dialog box Display www.gateway.com “Left Appearance and...
Page 64 Chapter 4: Using Drives and Ports Click the Settings Click Advanced Properties dialog box opens. tab. . The Multiple Monitors and ATI Mobility Radeon X600 www.gateway.com...
Page 65 Apply Important If the Enable TV and TV buttons are grayed out, your notebook has not detected the television. Make sure that the television is turned on and connected correctly. Viewing the display on a television tab. www.gateway.com Enable TV...
Page 66 Apply Click to close the Multiple Monitors and ATI Mobility Radeon X600 Properties dialog box. If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC. www.gateway.com...
Page 67: Managing Power
Chapter 5 Managing Power • Checking and recharging the battery • Recalibrating the battery • Changing batteries • Extending the life of the battery...
Page 68: Monitoring The Battery Charge
Chapter 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power.
Page 69: Recharging The Battery
For more information, see “Changing notebook power settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com Recharging the battery button. If the icon...
Page 70 Do not connect the AC adapter to your notebook during this process, or you will interrupt the recalibration process and will have to start again. tab. Power Schemes tab. Low battery alarm www.gateway.com Adjust list, then click Critical battery alarm Adjust list, then click check...
Page 71: Changing Batteries
Turn your notebook over so the bottom is facing up. Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
Page 72 Slide a recharged battery into the notebook until it snaps into place. Slide the battery lock to the locked position. Turn your notebook over. Reattach the optional port replicator. Open the LCD panel and press the power button. www.gateway.com...
Page 73: Installing A Secondary Battery
Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate.
Page 74: Using Alternate Power Sources
“Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. For more information about using Hibernate mode, see “Changing notebook power settings” in Using Your Computer which has been included on your hard drive.
Page 75: Changing Power Modes
Enter Hibernate mode (must be activated) In Standby or Exit Standby or Hibernate mode Hibernate mode ...then Press Click Start, then click Turn Off Computer. Press and hold , then click Hibernate. HIFT Press the power button. www.gateway.com Extending battery life...
Page 76 Chapter 5: Managing Power www.gateway.com...
Page 77: Upgrading Your Notebook
Chapter 6 Upgrading Your Notebook • Adding and replacing memory • Replacing the hard drive...
Page 78: Preventing Static Electricity Discharge
To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord, modem cable, and network cable before opening the case. To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. www.gateway.com...
Page 79: Adding Or Replacing Memory
Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in the slot. Use only memory modules designed for your Gateway notebook for upgrading your memory. To add or replace memory modules:...
Page 80 Chapter 6: Upgrading Your Notebook Remove the main and secondary batteries. For more information, see “Changing batteries” on page Loosen the five memory bay cover screws. Remove the memory bay cover. www.gateway.com...
Page 81 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. Pull the memory module out of the slot. Adding or replacing memory www.gateway.com...
Page 82 Replace the memory bay cover, then tighten the cover screws. Insert the batteries, then turn your notebook over. Reconnect the optional port replicator. Connect the power adapter, modem cable, and network cable, then turn on your notebook. Use only memory modules designed for your Gateway notebook. www.gateway.com...
Page 83: Replacing The Hard Drive Kit
Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page Turn your notebook over so the bottom is facing up. Replacing the hard drive kit , then click Gateway Documentation “Preventing static electricity discharge” www.gateway.com 86).
Page 84 The hard drive is attached to the back of the cover. If your new hard drive already includes the hard drive cover, go to Step -OR- If you need to move the hard drive cover from your old hard drive to your new hard drive, go to Step www.gateway.com...
Page 85 Replace the screws that secure the cover to the drive. Slide the new hard drive kit into your notebook, then replace the cover screws. Insert the batteries, then turn your notebook over. Reconnect the optional port replicator. Replacing the hard drive kit www.gateway.com Screws...
Page 86 Chapter 6: Upgrading Your Notebook Connect the power adapter, modem cable, and network cable, then turn on your notebook. For instructions on installing Windows, your drivers, and your applications, see the instructions in the restore booklet that came with your notebook. www.gateway.com...
Page 87: Using The Optional Port Replicator
Chapter 7 Using the Optional Port ■ Identifying features ■ Connecting and disconnecting the port replicator ■ Securing the port replicator with a locking cable Replicator...
Page 88: Front
Connect the notebook to this port. Warning: Power is passed through this port. This docking connection is certified to UL 1950 for use only with notebooks designed for your Gateway port replicator. www.gateway.com...
Page 89: Back
DSL modem, or an Ethernet network jack. For more information, see modem or to an Ethernet network” on page Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports. www.gateway.com Headphone jack IEEE 1394 port Microphone Power jack...
Page 90: Connecting To The Port Replicator
Plug a microphone into this jack. The built-in microphone is turned off when a microphone is plugged into this jack. For the location of your built-in microphone, see “Keyboard area” on page Plug the AC adapter cable into this connector. www.gateway.com...
Page 91 LCD screen. Important The notebook may detect additional devices and add drivers after being attached to the port replicator. This process must be completed for components to work correctly. Follow any on-screen instructions, if necessary. www.gateway.com...
Page 92: Disconnecting From The Port Replicator
Undock Computer menu item appears in the Start menu only while the notebook is docked. Press down on the docking release latch. The notebook will spring up slightly. Lift the notebook off of the port replicator. Step , then click Start www.gateway.com . The Undock Computer...
Page 93: Securing Your Port Replicator
Secure one end of the Kensington cable to a solid object, then run the other end of the cable through the security ring and lock it into the slot provided on the left side of your notebook. Securing your port replicator www.gateway.com...
Page 94 Chapter 7: Using the Optional Port Replicator www.gateway.com...
Page 95: Maintaining Your Notebook
Chapter 8 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Protecting your notebook from viruses • Updating Windows • Restoring your system...
Page 96: Caring For Your Notebook
Do not block the ventilation fan slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. ■ When storing your notebook for an extended period of time, unplug AC power and remove the battery after discharging it partway. www.gateway.com...
Page 97: Cleaning Your Notebook
When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets. www.gateway.com Cleaning your notebook...
Page 98: Cleaning The Keyboard
Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. www.gateway.com...
Page 99: Protecting Your Computer From Viruses
For more information about modifying security settings, see “Modifying Security Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. For more information about protecting your computer against viruses, click Start, then click Help and Support.
Page 100 To scan for viruses: Click Start All Programs . Norton AntiVirus opens. AntiVirus 2005 Click Scan for Viruses Click the type of scan you want to make in the Scan for Viruses area. , then click Norton AntiVirus www.gateway.com Norton...
Page 101 LiveUpdate wizard opens. Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished, click Protecting your computer from viruses , then click Norton AntiVirus Finish www.gateway.com . The LiveUpdate...
Page 102: Updating Windows
, then click Windows Update For more information about Windows Update in Windows XP, click Start, then click Help and Support. Type the keyword Windows Update in the HelpSpot Search box www.gateway.com , then click the arrow.
Page 103: Troubleshooting
Chapter 9 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems...
Page 104: Safety Guidelines
“Preventing static electricity discharge” on Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...
Page 105: First Steps
Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
Page 106: Troubleshooting
, click the System . The Device Manager window opens. , then click Resources by type . All IRQs and their hardware assignments are www.gateway.com 118. 116. “DVD drives” on page . The Control Panel window tab, then click Hardware .
Page 107: Diskette Drive
Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. For more information about IRQs, click Start, then click Help and Support. Type the keyword IRQs in the Search www.gateway.com Troubleshooting , then click the arrow.
Page 108: Display
Start, All Programs, then click Gateway Documentation. For instructions on changing the screen resolution, see “Adjusting the screen resolution” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com NTER...
Page 109: Dvd Drives
LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.
Page 110 For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. “System key combinations” on page www.gateway.com for more information.
Page 111 Audio is not transmitted through the TV out jack. Use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD. “Identifying drive types” “Cleaning CDs or DVDs” www.gateway.com Troubleshooting “Playing a DVD” on...
Page 112: File Management
For instructions on deleting unnecessary files, see “Using Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com “Inserting a CD or . The...
Page 113 “Checking the hard drive for errors” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. The hard drive cannot be accessed, or you see a “General failure reading drive C” error message ■...
Page 114: Internet
“Modem (dial-up)” on page For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in the Search box www.gateway.com 110. , then click the arrow.
Page 115: Keyboard
“Key failure” error message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook. www.gateway.com Troubleshooting...
Page 116: Memory
For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search box , then click the arrow. www.gateway.com “Adding or replacing “Adding or replacing “Right side” on page 12...
Page 117 The faster the modem, the less line noise it can tolerate and still work correctly. . The Control Panel window Control Panel Phone and Modem Options tab. www.gateway.com Troubleshooting Printers icon, then click Edit , then click the...
Page 118 48K. Your ISP may not support 48K uploads. Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. www.gateway.com “Internet” on...
Page 119 Search box . The Control Panel window Control Panel Phone and Modem Options Properties tab, then click Query Modem , then click the arrow. www.gateway.com Troubleshooting “Right side” Printers icon, then click . The Modem Properties . If information...
Page 120: Mouse
, then click Control Panel Phone and Modem Options tab. tab, then adjust the Modem twice to close the Phone and Modem Options dialog box. www.gateway.com . The Control Panel window Printers icon, then click Properties control. Speaker volume 119.
Page 121: Networks
The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems ■...
Page 122: Power
“Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. “Installing the battery” on page “Recalibrating the batteries” on page www.gateway.com...
Page 123 Click/Double-click the Faxes window opens. . The Control Panel window Control Panel Printers and Faxes Set as Default Printer . The Control Panel window Control Panel Printers and Faxes www.gateway.com Troubleshooting Printers icon. The Printers and Printers icon. The Printers and...
Page 124: Sound
For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com , click Use Printer...
Page 125: Touchpad Or Pointing Device
Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. For instructions on how to adjust the touchpad settings, see “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive.
Page 126: Video
■ Televisions in different countries use different standards. If you are traveling, you may need to change the TV Out mode. For more information, see +F4 to activate the external “Viewing the display on a television” on page www.gateway.com...
Page 127: Telephone Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
Page 128: Telephone Numbers
Chapter 9: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers...
Page 129: Self-Help
■ The software publisher's Web site. Help and Support Tutoring Answers by Gateway all of your “How do I” questions on Gateway computers. For more information, go to www.gateway.com/answers. Training Gateway provides the following computer-based training: Resource Service description Gateway...
Page 130 Chapter 9: Troubleshooting www.gateway.com...
Page 131: A Safety, Regulatory, And Legal Information
Appendix A Safety, Regulatory, and Legal Information • Safety information • Regulatory statements • Notices...
Page 132: Important Safety Information
Appendix A: Safety, Regulatory, and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 133 The system was dropped or the cabinet is damaged. ■ The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Warning Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
Page 134: Regulatory Compliance Statements
(which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Page 135: United States Of America
Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Only use drivers approved for the country in which the device will be used.
Page 136 Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. The transmitting device embedded in this system may not be used with any antenna other than the one provided with the system.
Page 137 Regulatory compliance statements Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Recycle or dispose of the used product properly according to federal, state and local laws.
Page 138 Canada. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. www.gateway.com...
Page 139 Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
Page 140: Japanese Notice
Ringer Equivalence Numbers of all the devices does not exceed 5. Japanese Notice Japanese Modem Notice To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...
Page 141: Laser Safety Statement
Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
Page 142 This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Page 143: Index
Caps Lock indicator cards www.gateway.com latch locating managing power monitoring charge purchasing recalibrating recharging release latch replacing secondary battery CD drive...
Page 144 DSL modem to Ethernet to network connections audio broadband Internet cable modem copyright notice customer service default printer digital camera www.gateway.com digital camera digital video camera docking docking station DSL modem Ethernet external audio external diskette drive external speakers Firewire...
Page 145 Gateway Web site help Help and Support online help Using Your Computer double-clicking double-tapping dragging drivers updating drives changing modular drives...
Page 146 Help and Support topics specifications Firewire port Fn key folders opening function keys Gateway eSupport model number serial number Web address Web site hard drive indicator installing replacing second hard drive troubleshooting headphone jack help online using Help and Support...
Page 147 Microsoft model number modem modular bay modular drive indicator monitor mouse moving MP3 player multimedia muting sound navigation keys www.gateway.com memory card types supported status indicator using built-in Certificate of Authenticity cable connecting jack troubleshooting See bays adding external cleaning...
Page 148 PCMCIA card See PC Card playing pointer pointing device port replicator power printer www.gateway.com memory cards audio CD identifying moving buttons moving pointer opening shortcut menu tapping troubleshooting turning on See also touchpad attaching notebook...
Page 149 SO-DIMM sound speakers specifications Standby starting static electricity status indicators www.gateway.com moving selecting in Help and Support Kensington cable lock Kensington lock ring safety precautions accessing opening menu See memory adjusting controls...
Page 150 See also pointing device training classroom Gateway Learning Libraries Learn With Gateway troubleshooting audio automated system device installation diskette drive display DVD drive faxes files general guidelines...
Page 151 Web site Windows Windows Media Player Windows Security Center wireless network www.gateway.com Gateway Product Key Code restoring updating using button turning off turning on...
Page 152 www.gateway.com...
Page 154 MAN M460 MYSTQ USR GDE R0 11/04...

Gateway M460 User Manual

1 Getting Help

2 Checking out Your Gateway Notebook

3 Getting Started

4 Using Drives and Ports

5 Managing Power

6 Upgrading Your Notebook

7 Using the Optional Port Replicator

8 Maintaining Your Notebook

9 Troubleshooting

A Safety, Regulatory, and Legal Information

Index

Quick Links

User Guide

Troubleshooting

Related Manuals for Gateway M460

Summary of Contents for Gateway M460

Table of Contents