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BT IMAGE 2001 User Manual

Multifunctional fax, copier, scanner, colour printer, telephone and nswering machine
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Image 2001
Multifunctional fax, copier,
scanner, colour printer, telephone
and answering machine
User guide

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Summary of Contents for BT IMAGE 2001

  • Page 1 Image 2001 Multifunctional fax, copier, scanner, colour printer, telephone and answering machine User guide...
  • Page 2 Place of purchase: Serial number (on base of unit): Purchase price: (Proof of purchase is required for warranty purposes, so please keep your receipt) Please open this page for an ‘at a glance’ guide to your Image 2001 fax machine.

  • Page 3: At A Glance

    At a glance Paper support Supports paper in the paper holder. Document feeder Paper holder Holds up to 100 sheets support Extend to support of A4 (210 x 297mm) documents held in the at 75gsm. automatic document feeder. (For additional Automatic document support, attach the feeder...

  • Page 4: Control Panels

    - for use with RECALL button - press to stop faxing or STOP switchboards and BT Select Services. STOP copying. Also takes you back to standby Activates the line monitor before dialling during programming. phone or fax numbers.

  • Page 5: Table Of Contents

    In this guide In this guide At a glance Introduction Setting up Using the telephone, fax and copier Making telephone calls One touch name and numbers Directory names and numbers Sending and receiving faxes Copying documents Using the Answering machine Using Mailboxes Additional features Printing...

  • Page 6: Introduction

    (including lightning and electrical damage) BT will not replace or repair the equipment free of Customer Helpline If you have any problems with your Image 2001, charge. If any damage of this nature occurs, please call the BT Helpline on 0845 600 0053...

  • Page 7: Setting Up

    2 Plug the telephone line cord Tone/Pulse dialling Your Image 2001 is pre-set to Tone dialling. If you into the fax are connecting to a switchboard, you may need to set to Pulse dialling. The Tone/Pulse (T/P) switch is on Back of fax the underside of the machine.

  • Page 8: Sheet Feeder

    Make sure that the protective foam strip is removed from the machine’s paper tray before inserting the paper. base unit Your Image 2001 prints onto plain paper. It will hold up to 100 sheets of A4 75gsm paper (210x297mm) Power cable...

  • Page 9: Installing The Print Cartridge

    Release button It is recommended that only standard multi-purpose Open the front cover by pressing the two • paper is used for receiving faxes. release buttons either side of the Image 2001.
  • Page 10 Setting up Carefully remove the tape covering the print Insert the print cartridge into holder. • • head. Be sure to remove all the tape. Be careful not to touch the gold contacts. Push the print cartridge back until it clicks •...

  • Page 11: Scanning And Printing

    However, we can not guarantee that other applications using/or has used the printer 9 Connecting to a PC for faxing, port (LPT 1) will not cause the Image 2001 to scanning and printing operate as specified. If a problem does occur.
  • Page 12 SET UP STOP a:\SETUP.EXE. to appear on the fax heading, overwriting the default name IMAGE 2001. You can enter Click OK and follow the on-screen prompts. • When installation is complete you are asked a name of up to 20 characters.
  • Page 13 If you pause for more than one minute when Use the keypad to enter your call back • entering your ID, your Image 2001 will telephone number. It can be up to 32 digits automatically revert to standby and any changes Press the button to confirm.

  • Page 14: Setting The Date And Time

    Press the button to confirm the change. • Display shows SET OFFICE TIME. Your Image 2001 displays the date and time in the Press the button until you return • STOP following order: DayDay/MonthMonth/YearYear to standby.
  • Page 15 Press the button to confirm the • displayed option. Whatever mode you set for your Image 2001 during office hours, it will switch to this mode outside office hours. Press the button until you return •...

  • Page 16: Setting The Receive Mode

    Image 2001 after 8 rings, as if it was in incoming call, you can talk to the caller or press AUTOFAX mode. You can send faxes from the button to receive a fax.

  • Page 17: Using The Telephone, Fax And Copier

    Using the telephone, fax and copier The telephone lets you make and receive calls pick up the handset when the caller answers even if the mains power is disconnected. and speak as normal. Making telephone calls Handsfree calls Dialling using the handset You can dial a phone number and talk to your When you lift the handset the display shows HANDSET IN USE.

  • Page 18: Setting The Speaker Volume

    Setting the speaker volume To end a handsfree call Press the button. • Your Image 2001 has an built-in speaker that enables you to monitor the progress of a fax or Note phone call. You can take a handsfree call on the handset...

  • Page 19: One Touch Name And Numbers

    Using the telephone, fax and copier One-touch names and If you pause for more than one minute when entering your ID, your Image 2001 will numbers automatically revert to standby and any changes you have made will NOT be saved.
  • Page 20 Using the telephone, fax and copier Sub addresses and passwords To return to standby at any time, press the STOP In addition to name, fax and phone numbers, button until the display shows the time and date. you can also store a sub-address number and a Only entries that have been confirmed by pressing password, each up to 20 digits long.
  • Page 21 Using the telephone, fax and copier To edit one-touch names and numbers Use the keypad to change the number. Press the button to confirm the change. • SET UP STOP Display shows password and EDIT PASSWORD. Press the button until the display •...
  • Page 22 • SET UP shows ONE-TOUCH SET UP If you do not press any buttons for 60 seconds, your button. Display shows SELECT Image 2001 automatically returns to standby. Press the • ONE-TOUCH KEY. Press the button you want.
  • Page 23 • CALL DIVERSION Display shows #21# and confirms Call Diversion cancellation. You can programme your Image 2001 to divert Replace the handset. • incoming calls to another number. You can use Call Diversion to divert calls if there is no answer within 15 seconds,...

  • Page 24: Directory Names And Numbers

    Using the telephone, fax and copier To use Call Return Directory names and numbers To hear who called you last, lift the handset You can store up to 40 names, in alphabetical • or press the button. order, along with their associated fax and Press the button.
  • Page 25 If you pause for more than one minute between you can also store a sub-address number and a button presses, your Image 2001 will automatically password, each up to 20 digits long. revert to standby and any changes you have made are NOT saved.
  • Page 26 To put a pause in the directory If a document has been inserted in the document feeder, your Image 2001 will automatically select stored fax numbers. If no document has been For such services as home banking, you may inserted, the telephone number will be selected.
  • Page 27 • change the name. If you pause for more than one minute when entering your ID, your Image 2001 will automatically revert to standby and any changes you have made will NOT be saved. button. Display shows EDIT Press the •...

  • Page 28: Sending And Receiving Faxes

    This will delete the name, fax number, faxes telephone number, subaddress number and password at the same time. Your Image 2001 lets you set its functions to suit the way you work. The most commonly STOP SET UP preferred settings are pre-selected as default.
  • Page 29 Using the telephone, fax and copier To load documents for faxing To send a fax Load up to 20 pages at a time, face down, into You have a choice of ways to dial a fax number. the automatic document feeder. The first page is automatically drawn a little way into the Normal dialling feeder.
  • Page 30 Using the telephone, fax and copier Directory dialling To monitor a fax call Your Image 2001 can be set to allow you to START monitor the progress of a call. DIRECTORY Load the document When the line monitor is set to , you will •...
  • Page 31 If the number you are calling is engaged or the This allows you to send a fax automatically at a connection not made, your Image 2001 will pre-set time. This can be useful if you want to automatically redial the number up to two send a fax abroad, so it coincides with the times.
  • Page 32 Using the telephone, fax and copier If you are not sure which file you want to When you store documents in the Image 2001 delete, select FILE XXX DETAILS. TICK TO PRINT, memory, either for sending or as received NEXT›. This will give you a print out of the documents, they are allocated sequential file destination details for the file.
  • Page 33 You are advised to change to a Your Image 2001 can receive up to 121 pages of black cartridge when not printing from your PC as Standard Slerexe letter into the memory.
  • Page 34 To stop faxes from being received into Special note the memory Your Image 2001 can send faxes to mailboxes at You need to know the current password in other machines but it does not have any of its own. order to switch the memory off.
  • Page 35 Using the telephone, fax and copier To print a fax stored in the memory To delete a fax stored in the memory You can delete a fax without printing. SET UP SET UP STOP Press the button until the display •...
  • Page 36 FAX TRANSFER ≈ OFF before returning ACCESS CODE ≈ XXXX and then changes to to standby. ENTER DESTINATION. If no code has been set the Image 2001 will go You can now enter the fax number you want • directly to standby.

  • Page 37: Group Dialling

    To store numbers under a group dial Group dialling memory If you regularly need to send a fax to a number of different destinations, your Image 2001 lets SET UP you store up to 70 destination numbers in each of three Group Dial memories.
  • Page 38 Using the telephone, fax and copier To add a number to a group dial memory To delete a number in the group memory SET UP SET UP STOP STOP Press the button until the display Press the button until the display •...
  • Page 39 Press the button. Display shows • Using Broadcast, documents are first stored in FINISH. the Image 2001’s memory. You can program as Press the buttons to display the • many broadcasts as you want until all the group memory you want - 1, 2 or 3.
  • Page 40 You can broadcast to up to 3 groups and up to 20 manual entries. Polling This allows your Image 2001 to retrieve a Use the keypad to enter numbers (or use • document from another fax machine, or for...
  • Page 41 SET UP The document is scanned into the memory For this type of polling, your Image 2001 uses and the display shows BULLETIN FILE XXX a bulletin board. This allows you to store a before returning to standby.
  • Page 42 To store a document for polling from a Insert the document to be polled. If no • mailbox document is inserted, the display shows MAILBOX X EMPTY and the Image 2001 will return to standby after 60 seconds. SET UP Press the button to confirm. Display •...
  • Page 43 To poll a document from another fax Turn around POLLING machine You can set your Image 2001 so that it will You can retrieve a document from another fax automatically poll any machine it sends to. machine in one of two ways. In both cases, the...
  • Page 44 Display shows • ENTRIES RECEIVE POLLING XXX (XXX is the file to display FINISH. Press the • number allocated by your Image 2001 for Press the button to confirm. Display your reference), followed by GROUP • shows ENTER POLLING TIME. ENTRIES.
  • Page 45 Using the telephone, fax and copier To change the incoming fax size Setting the incoming fax size Your Image 2001 is pre-set to slightly reduce SET UP STOP incoming faxes to fit onto a smaller page area. Documents can also be received normal size.
  • Page 46 Press the button until the display • SET UP shows PAPER SIZE SET UP. the Image 2001 clears its calls log memory and button. Display shows PAPER prepares to log the next 40 calls. Press the • SIZE A4 (or the current size).
  • Page 47 Using the telephone, fax and copier To switch the automatic report on or off To manually print out an activity report This gives you a list of all the calls made and received since the calls log memory was last SET UP STOP cleared by the machine.
  • Page 48 A confirmation report gives you an activity report on the last call only. SET UP STOP Your Image 2001 is pre-set to print a report Press the button until the display • SET UP automatically if a fax transmission or reception shows USER SET UP.
  • Page 49 To print a list of the names and numbers report stored in your Image 2001’s one-touch If your Image 2001 is not set to print a memory and directory confirmation report after every fax transaction, you can request one as required. You can also...

  • Page 50: Copying Documents

    Using the telephone, fax and copier To print a list of functions Copying documents SET UP Your Image 2001 can be used as a plain paper copier. Press the button until the display • SET UP shows PRINT OUTS + REPORTS.
  • Page 51 Item code for a black cartridge: 871331 Item code for a colour cartridge: 871330 To replace the print cartridge, see ‘Help’, page 71. Remember to make sure there is enough paper in your Image 2001’s paper tray.

  • Page 52: Using The Answering Machine

    Using the answering machine Your Image 2001 has a built-in digital When your Image 2001 is set to TEL/FAX, you answering machine with a recording time of can have your calls answered by a recorded up to 15 minutes (including your outgoing message.
  • Page 53 Using the answering machine button. Display shows RECORD Press the Press the button until the display shows • • A MESSAGE. PLAY A MESSAGE. button. Display shows RECORD button. Display shows PLAY Press the Press the • • MESSAGE 1. MESSAGE 1.
  • Page 54 END OF MESSAGES. DELETING XX When a new message has been left on your MESSAGES. Any messages that you have Image 2001, the red light on the PLAY/PAUSE button will flash. The display also shows total selected are automatically deleted at the end of number of messages currently recorded on a countdown from 8-0.
  • Page 55 To change the recording time limit To record a memo SET UP STOP STOP MEMO Your Image 2001 has a total recording time of approximately 15 minutes. To make the most button. Display shows TO Press the • MEMO efficient use of this time, your machine is pre- RECORD MEMO PICK UP HANDSET.
  • Page 56 Press the button until the display To switch on your answering machine • STOP If you have left your Image 2001 set to returns to standby. receive mode, you can switch on MANUAL your answering machine from another phone Operating your answering machine from by calling your number and letting it ring.
  • Page 57 Using the answering machine To operate your answering machine from another phone The answering machine must be switched on. Dial your telephone number. Your Image • 2001 answers and the outgoing message is played. Press the button. You hear two beeps. •...

  • Page 58: Using Mailboxes

    2) A sub-address – which can be between 1 and mailbox. 20 digits long Faxes sent to your Image 2001 without sub- 3) A password – which can also be between 1 addresses and passwords will be received as normal...
  • Page 59 Using Mailboxes If you chose RECEIVE TO MEMORY or SEND POLLING To set up a mailbox SET UP You must now enter a sub-address which • can be any number up to 20 digits long. Press the button until the display Press the button to confirm the number •...
  • Page 60 Using Mailboxes displayed. Display shows 0000 ENTER AN If you chose EDIT ASSIGNMENT and there are ACCESS CODE then TICK TO SELECT. documents in the mailbox: Enter the 4-digit access code that is • The display shows WARNING DOCUMENT(S) • currently set for the mailbox.
  • Page 61 The display shows the current sub-address • and EDIT SUB-ADDRESS. To receive a fax into your mailbox Faxes can only be sent to your Image 2001 Use the keypad and the button if you • mailboxes only from machines that are capable want to change the sub-address .
  • Page 62 Using Mailboxes Press the button to display the mailbox • number you want. button. Display shows MAILBOX Press the • X SET FOR MEMORY RECEIVE (or SEND POLLING or TRANSFER MAILBOX) and then 0000 ENTER AN ACCESS CODE. Enter the 4-digit access code for the •...

  • Page 63: Additional Features

    PHOTO the resolution when you insert the document. Your For pages containing pictures, photographs or Image 2001 will ask you what resolution you want drawings which contain colours or varying during the set up procedure. shades of grey.
  • Page 64 Additional features To change the default resolution for faxes Contrast This changes the setting for all documents you You can choose different contrast settings to fax or copy. The pre-set resolution is NORMAL compensate for light or dark original documents which you want to fax or copy. SET UP STOP The available settings are:...
  • Page 65 Additional features To change the default contrast setting Setting the print quality The pre-set setting for sending a fax is Your Image 2001 has two modes for print . This setting is suitable for most NORMAL quality: NORMAL HIGH QUALITY cases.

  • Page 66: Setting The Ring Response

    This is the number of rings after which your 2001. Therefore, the number of rings set on Image 2001 will answer a call when set to the answer machine must be fewer than those AUTOFAX. The pre-set number of rings is 1.
  • Page 67 HANDSET to indicate that you should answer you can have two or more telephone numbers - the call by lifting the handset. Your Image 2001 each with its own distinctive ring - on a single is preset to ring for 20 seconds and after this telephone line.

  • Page 68: Adjusting The Ringer Volume

    It has four settings, subscribed to a distinctive ringing network service. low, medium and high and off. The default Your Image 2001 will not receive any telephone or setting is medium. fax calls if this procedure is not adhered too.

  • Page 69: Printing

    BT Select Services. To select default printing with If you are a BT customer connected to a digital a colour cartridge exchange, you can subscribe to a range of BT’s Select Services. For information, call us on Freefone...

  • Page 70: Connecting To A Switchboard

    (or vice versa): switchboard Click on FILE from the toolbar • If you want to connect your Image 2001 to a Click on PRINT • switchboard (also known as a PBX), you can In the PRINT box, click on PROPERTIES •...
  • Page 71 If you stored your access code under the # or* The pause time is the delay which your Image 2001 button, then, when you make a call, if the line will automatically insert after dialling a recall or access button is the first button you press, the line the line access code.
  • Page 72 Additional features To change the dial mode Your Image 2001 is preset to dial in Tone mode, you will need to change this if your PBX uses Pulse dialling. Most telephones use Tone dialling. This should only be changed if you are sure Pulse dialling is required.

  • Page 73: Help

    Help if you have any problems using your Image 2001, this section gives you the most common solutions. Replacing the print cartridge To replace a print cartridge You can buy replacement colour and mono cartridges from all BT shops, main electrical...
  • Page 74 Help Remove the ink cartridge from the carrier. Push the cartridge back until it clicks into • • If it is empty discard it, if it is part used place. If it moves loosely in the carrier, it is store it in the spare ink cartridge holder, not located correctly.

  • Page 75: Clearing A Paper Jam

    Help Clearing a paper jam Paper jam If a page of the document you are printing gets stuck in the machine, display shows PAPER JAM. Document jam If a page of the document you are faxing, Paper jammed in the paper feed area copying or scanning gets stuck in the machine, display shows DOCUMENT JAM.
  • Page 76 Help Paper jammed in the paper exit area Paper jammed inside the machine Press the button; this may clear • STOP the problem. If not, unplug main power cable, remove the • Push the paper load lever away from • handset and open the front cover by you to open the sheet feeder and remove pressing the two release buttons.
  • Page 77 Help Cleaning the cartridge carrier contacts and Cleaning your Image 2001 deflector Remove the print cartridge. See ‘Replacing • Wiping the print Nozzles and Contacts the print cartridge’ page 71. When the print is not clear or dots are Unplug the mains lead from the electrical •...
  • Page 78 Test that the optical scanner is clean by • copying a blank sheet of paper. If the copy is Your Image 2001 does not ring and not clear, check the glass again. If copies are receive faxes still not clear, call the Customer Helpline Refer to ‘To set the distinctive ring facility’...

  • Page 79: Fax Error Codes

    Help Fax error codes If a fax transmission or reception fails the reason for failure is logged as an error code and will be shown on problem reports and activity reports. The code explanations are shown below. Receiving Sending Error Meaning Error Meaning...
  • Page 80 The terms of this guarantee do not affect your statutory rights. Telephone Preference Scheme BT is a sponsor of the Telephone Preference If your Image 2001 develops a fault outside the Service – a scheme to enable customers (TPS) guarantee period then:- to reduce unwanted sales calls.

  • Page 81: Technical Specification

    Technical specification Type Desktop Transceiver Scanning system CIS (Contact image sensor) Printing system Ink-Jet Transmission speed 5ms/line (6 sec/A4 page) Compression system MH/MR/MMR Resolution Scanning section: NORMAL mode 8 x 3.85 line/mm FINE mode 8 x 7.71 line/mm SUPERFINE mode 8 x 15.4 line/mm PHOTO mode 64 grey scales Printer section: 300 x 300dpi (mono &...

  • Page 82: Technical Information

    Technical information Choosing a position - call progress monitor Your Image 2001 should be kept clear of dust, moisture, high - modem temperature and vibration and should not be exposed to direct - fax switch sunlight. Don’t install it close to radiators or air-conditioning - simple telephone outlets or in excessively warm, humid or dusty places.
  • Page 83 4.2 of EN 41003 for TNV circuits and 2.3 of EN Image 2001 has a REN of 1. Any telephone provided by BT may 60950 for SELV circuits, after making connections be assumed to have a REN of 1 unless otherwise stated on the between circuits.

  • Page 84: Index

    Index Activity report Directory Ans/Fax mode - button Answering machine - storing names and numbers Approval - dialling names and numbers 24, 27 Autofax mode - editing Automatic document feeder - deleting 1, 6 Automatic redial Directory dialling Batch time Display Broadcasting Distinctive ring...
  • Page 85 Index Office time Receive faxes to memory One-touch Redial 2, 16, 29 - names and numbers Remote start 17, 47 - editing Release button 1, 7 - dialling Replacing cartridge 7, 71 - deleting - keys Resolution - fax Receive polling - print-out Ringer volume On-hook dialling...
  • Page 86 Offices in Europe, North America, Japan and Asia Pacific. The Telecommunications services described in this publication CE compliant to 89/336/EEC are subject to availability and may be modified from time to time. (EMC Directive) & 73/23/EEC (Low Services and equipment are provided subject to British Voltage Directive) Telecommunications plc’s respective standard conditions of contract.

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