BT IMAGE 350 User Manual

Combined fax, copier and telephone

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Image 350 combined fax,

copier and telephone

User guide

START

FAX

RECEIVE

STOP

SET UP

BACK

MODE

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Summary of Contents for BT IMAGE 350

Page 1 PUSH OPEN Image 350 Combined Fax Copier & Telephone START RECEIVE STOP SET UP BACK MODE DIRECTORY REDIAL Call Return Call Divert Image 350 combined fax, copier and telephone User guide...
Page 2 Please open this page for an ‘at a glance’ guide to your Image 350 fax machine.
Page 3: Control Panels
Redials phone and fax numbers. REDIAL when entering a number. Use to enter sub-menus when SET UP changing fax settings. Recall button - for use with switchboards and BT Select Use to access the receive mode RECEIVE Services. options. MODE Automatically retrieves a...
Page 4: At A Glance
Display PUSH Displays names, OPEN Image 350 Keypad telephone and fax Combined Fax Copier & Telephone START Use to dial numbers numbers. RECEIVE STOP...
Page 5: Table Of Contents
Additional features Help Technical specification Technical information Index Customer Helpline If you have problems with your Image 350, call the BT Helpline on fone 0800 Free 854 726 Hints and tips boxes In this user guide we’ve included helpful tips and...
Page 6: Introduction
Introduction Introduction Your Image 350 fax machine is designed for ease of use and made to the high standards set by BT We thank you for choosing a BT product and Customer Helpline expect that you will have many years of...
Page 7: Setting Up
Setting up Setting up Follow these steps to get your Image 350 up and running and ready to use Check that your Image 350 is complete. Electrical storm warning When you unpack you must have: We advise you to disconnect your Image 350 during electrical storms as it may be damaged.
Page 8 A starter print ribbon is included with your unit Image 350. The ribbon is used to print documents and must therefore be inserted into Optical your Image 350 before you can receive or copy scanner documents. Button 2 A 20m starter print ribbon is included with your Image 350, however when it needs replacing a 60m ribbon should be used.
Page 9 Setting up Open the document scanner unit by pulling The end of the front roll into which the cog • it forward as shown below. must be inserted has a single groove cut into it. This ensures that the cog is positioned correctly and prevents it from slipping once inside the roll.
Page 10 Setting up Insert the fully assembled print ribbon into • Make sure that the cog on the print ribbon is on the print ribbon compartment, inside the the same side as the cog inside the print ribbon base unit, as shown below. compartment.
Page 11 Plug the handset cord into the socket on the handset. Plug the handset cord into the socket on the base unit. If you do not have a BT socket, call fone 0800 and ask for a BT Free 800 150 engineer to come and fit the correct socket.
Page 12: Load The Paper
5 Plug the 24v DC power supply Your Image 350 prints onto plain paper. cable into the main unit Your Image 350 will hold up to 50 sheets of A4 The power socket is located on the back of paper (210 x 297mm).
Page 13 • entering your ID name, number and call back enter a name of up to 20 characters. number,your Image 350 will revert to standby Use the keypad to type in letters by pressing • mode and the changes will not be saved.
Page 14 STOP contact by pressing the button. If the other to standby mode. party does not respond, your Image 350 will instruct the other fax machine to print out your call back number along with a message Use the button to move forward through requesting a telephone call.
Page 15: Setting The Date And Time
350 displays the date and time in the The display shows the time when your Image following order: DayDay/MonthMonth/ 350 is in standby mode. Your Image 350 can YearYear HourHour:MinuteMinute using the also print the date and time at the top of each 24-hour clock for the time.
Page 16: Setting The Dial Mode
This will ensure that calls can still be it may need to be set to made during power failure. PULSE SET UP During use your Image 350 may tinkle bells in other telephones sharing the same line. This is Press the button display shows •...
Page 17: Setting The Receive Mode
If no fax signal is detected the caller RECEIVE is put on hold, your Image 350 rings and the MODE display shows to indicate you LIFT HANDSET should answer the call manually.
Page 18: Using The Telephone
To make a call Setting the speaker volume When you lift the handset the display shows Your Image 350 has an in-built speaker for use . Wait for the dial tone then dial the when dialling hands free or monitoring the number you want.
Page 19 To store one-touch names and numbers If you pause for more than one minute when entering your ID name, number and call back SET UP number,your Image 350 will revert to standby mode and the changes will not be saved. Press the button.
Page 20 Using the telephone To put a pause in the one-touch memory Press the button to confirm your entry, • the display shows SELECT BUTTON Press the button three times to return • STOP For such services as home banking, you may to standby mode.
Page 21: Directory Names And Numbers
Image 350’s directory. document has already been inserted into Use the keypad to type in letters by pressing the document feeder your Image 350 will the number button which displays the letter automatically select stored fax numbers. you want. Press the button until the letter you If no document has been inserted, your Image want is shown.
Page 22 Press the button until is shown. • the document feeder your Image 350 will If the letter you require is on the same button as automatically select stored fax numbers. the previous letter, you must first use the If no document has been inserted, your Image button to advance to the next letter space.
Page 23 Use the button to delete characters. If you pause for more than one minute when entering your ID name, number and call back number,your Image 350 will revert to standby mode and the changes will not be saved.
Page 24 Using the telephone To delete directory entries SET UP Press the button; display shows • SET UP SET RESOLUTION Press the buttons until the display • shows DIRECTORY SET-UP Press the button; display shows • NEW ENTRIES Press the buttons until the display •...
Page 25: Using The Fax Machine
Using the fax machine Using the fax machine Your Image 350 fax lets you set the functions to To load documents for faxing You can load up to 5 pages at a time, face suit the way you work. The most commonly •...
Page 26 Using the fax machine To send a fax To redial the last number You have a choice of ways to dial a fax number. Your Image 350 will redial a fax number for you. Normal dialling Load the document. REDIAL •...
Page 27 > COPY = 1 button; display shows FINE Your Image 350 can be set to receive faxes in a (FINE is the currently set resolution). choice of other modes. For details of these other To change the resolution press the •...
Page 28 Using the fax machine To delay a fax If no document has been inserted into the This allows you to transmit a fax automatically Automatic Document Feeder, or it is removed at a pre-set time. This can be useful if you want before sending, the display shows INSERT to send a fax abroad or at a time when call DOCUMENT.
Page 29: Additional Features
Additional features Additional features Your Image 350 has a range of extra features which you can set to suit the way you work Resolution To change the resolution for individual faxes You can choose different resolution settings to ensure improved quality when sending or SET UP copying a document.
Page 30 Additional features Press the buttons until the display Contrast • shows FAX FUNCTIONS You can choose different resolution settings to Press the button; display shows • ensure improved quality when sending or ACTIVITY REPORT copying a document. Press the buttons until the display •...
Page 31 Setting the line monitor Press the buttons until the display • shows SET CONTRAST Your Image 350 can be set to allow you to Press the button; display shows • NORMAL monitor the progress of a call. You can now use the...
Page 32 Polling 0000 Press the button; display shows • This allows your Image 350 to retrieve a POLLING SET document from another fax machine or another fax machine to retrieve a document The document in the Automatic Document from your Image 350.
Page 33 START top of the fax. CUT OVER LENGTH In this mode if a fax is larger than A4, your Image 350 will ‘cut’ off and not print the excess image area. To change the incoming fax size SET UP Press the...
Page 34 Additional features Print-outs Press the button; display shows • Your Image 350 can print out a list of settings, LINE SET-UP activity reports, confirmation reports, a list of Press the buttons until the display • names and numbers stored in the directory...
Page 35 Additional features To set individual transmission report Press the button; display shows • SETTINGS Your Image 350 is pre-set to automatically print Press the buttons until the display • out a report if a fax transaction fails. shows ACTIVITY REPORT...
Page 36 Additional features To manually request individual reports To print a list names and numbers stored in If your Image 350 is not set to automatically your Image 350’s telephone directory print a confirmation report after every transaction you can request a report as SET UP required.
Page 37: Setting The Ring Response
• In ANS/FAX MODE your Image 350’s ring response should be set to at least 2 rings more Your Image 350 can be set to ring between 1 and than your answering machine. 9 times before answering a call. Use the keypad to change the ring response.
Page 38 If your Image 350 fails to take fax calls from your answering machine then first you should check the length of your answer machine’s outgoing message as it may be too long for the calling machine to handle.
Page 39 Additional features If your Image 350 switches to FAX in error, you Press the button; display shows • may need to change the silence detect period FAX DETECTOR A or switch it off. Press the button until the display •...
Page 40: Setting The Distinctive Ring
Your If you have an ordinary telephone extension Image 350 can be set to respond only to the to a PBX, you would normally use the RECALL distinctive ring.
Page 41 Additional features Using callback Using BT Select Services Your Image 350 has the BT Select Services, During a fax transaction you can request voice pre-programmed Call Return Call Diversion contact by pressing the (TEL) button. This will into it ’s...
Page 42 Additional features To use Call Diversion To cancel Call Diversion You can programme your Image 350 to divert Lift the handset or press the button. • incoming calls to another number. Press the button; display • CALL DIVERSION shows , your Image 350 will confirm...
Page 43: Help
Help Help If you have any problems using your Image 350, this section will give you the most common solutions. Document jam Once the front panel is open take care not to If a document you are sending gets jammed, •...
Page 44 Cleaning the optical scanner • If sent faxes and copies are not clear, your care not to detach it from the green clips. Image 350’s optical scanner may need cleaning. Remove any paper jammed inside it. • Remove the handset, press the •...
Page 45 No dialling tone when using monitor button Pull the front panel open as shown below. • Is your Image 350 line cord plugged into the Opening the front panel will reveal the • phone socket? Make sure the speaker volume document scanner unit.
Page 46 Help Open the document scanner unit by pulling Remove the hook from its housing and use • • it forward as shown below. it to remove the old print ribbon by hooking The hook located at the rear of the print it under the cog ( ) and lifting it up ( •...
Page 47 This will prevent it document scanner unit. falling off when the panel is open. PUSH Document OPEN scanner Open your Image 350 by pressing the • PUSH unit button on the front of the main unit. TO OPEN Optical...
Page 48 Help Open the document scanner unit by pulling The end of the front roll into which the cog • it forward as shown below. must be inserted has a single groove cut into it. This ensures that the cog is positioned correctly and prevents it from slipping once inside the roll.
Page 49 Help Insert the fully assembled print ribbon into • Make sure that the cog on the print ribbon is on the print ribbon compartment, inside the the same side as the cog inside the print ribbon base unit (as shown below). compartment.
Page 50 Help Make sure that the ribbon is unrolling from Compatibility problems between • the top of the back roll ( ) onto the back of machines. the front roll ( STOP Stop button pressed. Receiving Error code Meaning Failure during call set-up negotiations prior to receiving first page.
Page 51: Technical Specification
Help Technical specification Type High speed, portable, desktop transceiver. Scanning system Contact image sensor. Printing system Thermal print head via transfer ribbon. Print ribbon capacity 60m ribbon will print approximately 160 A4 sheets. Transmission speed 9600/ 7200/ 4800/ 2400 bps with automatic fallback. Compression system MH and MR coding.
Page 52: Technical Information
Technical information Choosing a position You may connect it Your Image 350 should be kept clear of dust, moisture, high To direct exchange lines. temperature and vibration and should not be exposed to direct To extensions with new plug and socket arrangements provided sunlight.
Page 53 Technical information Image 350 has a REN of 1. Any telephone provided by BT may be Safety warning assumed to have a REN of 1 unless otherwise stated on the base. Interconnection circuits should be such that the equipment Even where the number of telephones has been limited, there is continues to comply with the requirements of 4.2 of EN 41003 for...
Page 54: Index
Additional features Error codes Ans ring response Electrical storm warning Answering machine connection Fax detector At a glance Fax machine BT socket Delaying a fax Call Diversion Loading documents Call return receiving a fax Callback Sending a fax Callback number...
Page 55 Index Paper jam Speaker volume Passwords Technical information Print outs Technical specification Print ribbon Time Changing Transmission report (print out) Telephone Inserting Tone Replacements Volume (in-built speaker) Spigot Polling Power supply Pulse Recall Receive mode Autofax Ans/fax Manual Tel/fax Recording paper Loading Redial 18, 26...
Page 56 Offices in Europe, North America, CE compliant to 89/336/EEC Japan and Asia Pacific. (EMC Directive) & 73/23/EEC (Low The telecommunications services described in this publication Voltage Directive) are subject to availability and may be modified from time to time. Services and equipment are provided subject to British APPROVED Telecommunications plc’s respective standard conditions of contract.