BT DIVERSE 3016 CLASSIC User Manual
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BT DIVERSE 3016 CLASSIC User Manual

BT DIVERSE 3016 CLASSIC User Manual

Digital cordless telephone
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Diverse 3016 Classic

Digital Cordless Telephone

User guide

This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.

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Summary of Contents for BT DIVERSE 3016 CLASSIC

  • Page 1: Diverse 3016 Classic

    Diverse 3016 Classic Digital Cordless Telephone User guide This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks...
  • Page 2 Check that your Diverse 3016 Classic is complete. When you unpack you should have: • Diverse 3016 base station. • Diverse 3000 Classic handset. • Battery compartment cover. • Power adaptor. • Belt Clip. • Two AA rechargeable batteries. • Telephone line cord.
  • Page 3 Please open this page for a ‘Further at a glance’ guide to your Diverse 3016 Classic.

  • Page 4: At A Glance

    Lets you lock (and PQRS WXYZ unlock) the keypad to Recall prevent accidentally For use with pressing buttons. switchboards and BT Select Services. Also, press and hold Delete down to enter a Pause Deletes digits shown on in a stored number. the display.
  • Page 5 BASE STATION Aerial Greetings button Skip button Play button Selects your Press to skip back Press to play Outgoing Message to the previous back your (OGM). message. messages. Skip button Press to skip forward to the next message. Pause/Stop button Press to stop message playback.

  • Page 6: Table Of Contents

    Quick reference answering Additional features machine guide Adjusting volumes and tones Introducing the Call allocation Diverse 3016 Classic Using your Diverse 3016 Building up a phone system Classic with a switchboard Setting up Setting to Tone or Pulse dialling Warning...

  • Page 7: Quick Guide

    Quick Guide Information for the handset settings. Switch the handset Hold down for 1 second until you hear a long beep. on and off Switch keypad lock Hold down for 1 second until you hear a long beep. on and off Answer a call Make an external call End a call...

  • Page 8: Quick Reference Handset Display

    Quick Reference Handset Display Indicates an active signal with the base station. Warning – you are going out of range of the base station or handset is not registered to the base station. Shows status of battery. You have new calls listed in your Caller Display list. Off hook.

  • Page 9: Quick Reference Answering Machine Guide

    Quick reference answering machine guide Base Station Handset Switch on WXYZ Switch off WXYZ WXYZ Play messages Play WXYZ Play/Stop playback Stop Skip forward to WXYZ Skip the next message Skip backward WXYZ Skip WXYZ Delete a message Delete WXYZ Delete all messages Delete WXYZ...

  • Page 10: Introducing The Diverse 3016 Classic

    Introducing the Diverse 3016 Classic Please read the instructions carefully before use and retain this user guide for future reference. PQRS WXYZ PQRS WXYZ Building up a phone system You can use up to six handsets on each Diverse base station, up to four base...

  • Page 11: Setting Up

    08457 908070. Do not try to use any power supply except the one provided, otherwise you may permanently damage your Diverse 3016 Classic. It will also Approved rechargeable batteries result in non-compliance with EN41003:1993, and will invalidate the approval given to this apparatus.
  • Page 12 Follow these steps to get your Diverse 3016 Classic ready for use. 3. Install the rechargeable Plan where you will put your Diverse 3016 Classic. It should be within two metres of batteries in the handset a power socket and the phone socket.
  • Page 13 Batteries fully charged Battery performance Batteries at 66% After charging your Diverse 3016 Classic for the first time, subsequent charging time for the handset batteries is approximately Batteries at 33% 4-5 hours. Batteries and case may become warm during charging.
  • Page 14 If you do not have a modern phone socket, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct socket. This is a chargeable service.

  • Page 15: Using Your Diverse 3016 Classic

    Using your Diverse 3016 Classic On and Off modes Making and To switch the handset on and off receiving calls You can normally leave your handset on 24 hours a day. However, if you need to To make an external call switch it off: Ensure the handset is switched ON.
  • Page 16 To redial any of the last 5 external Caller display The Diverse 3016 Classic can let you numbers know who’s calling before you answer the telephone. • Press the button. Display shows With BT’s Caller Display service, your the last number dialled.

  • Page 17: Making And Transferring Calls Between Handsets

    To receive an internal call If you have multiple handsets registered with the base, the Diverse 3016 Classic • When the handset rings, the display enables two handsets to talk to each flashes INT plus the number of the other on an internal ‘intercom’...
  • Page 18 To make an internal call to all To transfer an external call between handsets handsets You can call all handsets registered to a If you are in a conversation with an base station at the same time. outside caller and want to transfer the call to another handset.
  • Page 19 To make an announcement over the To cancel: base station loudspeaker To stop the other handset from hearing your conversation. WXYZ • Press the , then 9 buttons. • Press the button again to switch on • Press the button. the intercom function and speak.

  • Page 20: Using The Memory To Store And Dial Numbers

    You can exit any procedure at any time by pressing the RED PHONE button. Your Diverse 3016 Classic handset can store 10 phone numbers, each up to 22 digits long, which can then be speed If the memory location is empty, the display shows —...
  • Page 21 To speed dial a stored number • Press the button. Enter the MEMORY memory location of the number you want, or scroll through the list by pressing the buttons until display shows the number. • Press the button to GREEN PHONE dial the number.

  • Page 22: Using Caller Display

    Setting the date If you subscribe to Caller Display you can see who is calling you (on your display). • Press the button. With BT’s Caller Display service, your • Press the button. Diverse base station receives caller • Press the button.
  • Page 23 For example 09 -15 Calls that are ‘Witheld’, Unavailable or from Overseas are not stored in the calls list, as there is no telephone number sent Minutes via the network. Hours To view the calls list If you wish to reset the time •...
  • Page 24 You can make the following calls • Press the arrows DOWN list settings: to scroll through the calls list. When 1 = Only unanswered calls are the number you require is displayed. saved. • Press the button or the OK ( button.

  • Page 25: Using Your Diverse 3016 Classic Answering Machine

    Using your Diverse 3016 Classic answering machine As soon as the base station has been To switch the answering machine on connected, your answering machine is and off ready for use. It comes with a pre-recorded message • Press the button.

  • Page 26: Recording And Selecting Your Outgoing Message

    Announcement only To select the announcement message This is a third outgoing message which When you are selecting your enables you to leave a statement for announcement message, the answering callers but does not allow them to leave machine can be on or off. a message.
  • Page 27 To delete an outgoing message Either: Skip Skip Delete At the base station: • Press the button to stop RED PHONE • Press the button. recording. Your recording is played GREETING The voice tells you the current setting. back. • Press the buttons to select Skip Skip...
  • Page 28 To play back your messages from the • Press the button during DELETE base station the message you want to delete. When you have new messages the • The message is deleted. button flashes to indicate you ON/OFF To delete all messages have new messages.

  • Page 29: Operating Your Answering Machine From A Diverse Handset

    To record an outgoing announcement Operating your answering machine from a Diverse WXYZ PQRS handset • Press , then , then the button. The voice tells you the current You can use any handset registered to outgoing announcement. the Diverse 3016 base station. •...
  • Page 30 To play back your messages To stop playback If there are new messages, the ON/OFF button on the base station flashes and appears in your handset display. • Press the button twice. To return the handset to standby NB. The is only shown if the calls list is set to “Answer all calls.”...

  • Page 31: Using Message Playback With Caller Display

    • To delete the current message, press WXYZ button. Voice announces • Press the button, then the button. “message deleted.” Display shows the number of new • Press the button to return RED PHONE messages and old messages stored on the handset to standby.

  • Page 32: Call Screening At The Base Station

    Call screening at the base Additional features for your station answering machine When the answering machine is To adjust the number of rings before switched on, you can hear incoming incoming calls are answered calls over the loudspeaker and decide You can select the number of rings whether to answer them or let your from 1-9, before incoming calls are...
  • Page 33 To adjust the time allowed for To set each message to have a time recording messages announcement The standard setting is 120 seconds. The time and date must be set for this to work, see page 19. Once it has been WXYZ set, you can choose to switch the time •...

  • Page 34: Remote Access

    Remote access Operating the answering machine from an ™ outside phone (Touchtone phone). Remote access from Keeping your messages private another external when calling from another phone Touchtone telephone Please note that when calling from another phone, you will need to enter your 4-digit base station PIN before you can hear your messages or change the settings.

  • Page 35: Remote Access Quick Guide

    Remote access quick guide From the Diverse handset: From an external telephone: • Press the button. • Dial your phone number. • Press the button. • Press the button. PQRS WXYZ Enter your base • station PIN code. Skip backwards Play all messages Skip forwards Gives dial tone (Caller Display...

  • Page 36: Using The Call Director

    Using the Call Director If you have more than one handset To set the Call Director registered to your 3016 base station, the Call Director enables a caller to ring a • Press the button. specific handset. • Press the , then the buttons.

  • Page 37: Telephone Security

    Telephone Security Your Diverse 3016 Classic gives you a variety of ways to prevent unauthorised use of the phone or handset. To change the Diverse 3016 Classic Base station and handset base station PIN code This protects your settings and helps...
  • Page 38 To change the handset PIN (personal To switch the handset lock on and off You can prevent an individual handset identification number) The PIN on your handset protects from being used to make all calls except functions and settings from unauthorised emergency services.
  • Page 39 To switch the base station lock To switch external dialling off and on You can prevent any registered handset on and off You can prevent all external calls via the from making external calls. The handset base station by locking it. Only can still be used for: emergency services and stored additional –...

  • Page 40: Emergency Numbers

    Emergency numbers • Press the button to confirm. OK ( • Press the button to RED PHONE Storing your own additional emergency return to standby. numbers Before call barring has been set, you My additional emergency can add up to four additional emergency numbers are numbers, each up to 16 digits long.
  • Page 41 You can store up to five numbers as • Press the button. OK ( either barred or specifically enabled • Enter the number you want to bar, phone numbers. These can be pre-fix enable or change. Press the button numbers, eg 00 for all international to delete digits.

  • Page 42: Additional Features

    Additional features Your Diverse 3016 Classic has many To adjust the melody of the handset useful features which can be programmed ringer There are 10 levels. to best suit the way you wish to use your phone. • Press the button.
  • Page 43 To adjust the ringer volume in the To switch the confirmation tones on base station and off You can choose the ‘crescendo’ ring that Whenever you confirm a new setting, gradually increases in volume, plus 5 your handset gives a long confirmation additional levels: = lowest;...
  • Page 44 To switch music on hold on or off To switch the base station number in When you have a caller on hold you can the handset display on and off choose to let that person listen to music When set up, the currently active base while they are waiting for you to return station is displayed when the handset is in standby, eg –1–.
  • Page 45 To reset your Diverse 3016 Classic To reset the handset to its original base station to the original settings settings • Press the button. • Press the button. • Press the then the buttons. • Press the then the buttons.

  • Page 46: Call Allocation

    • Press the button to set group group ringing. ringing. Ring priority Your Diverse 3016 Classic can be set so • Press the button to set ring priority. that an incoming call will ring first at a • Press the button to confirm.

  • Page 47: Using Your Diverse 3016 Classic With A Switchboard

    OK ( Setting to Tone or Pulse • Enter the current base station PIN dialling (original setting 0000). Your Diverse 3016 Classic is pre-set to • Press the button. OK ( TONE dialling – you will hear a tone • Press the button to set Tone with beep each time you dial a number.
  • Page 48 To insert an access code This means the access code will be automatically dialled before any number stored in the Caller Display calls list. • Press the button. • Press the , then the buttons. • Press the button. OK ( •...

  • Page 49: Registering A New Diverse 3000 Handset With The Base Station

    Up to six handsets can be registered and • Press the button. OK ( operated from the Diverse 3016 Classic flashes. base station. The system allows you to At the base station: make internal intercom calls between two handsets while a third is making an external call.
  • Page 50 To de-register a handset At the handset: • Press the button. • Press the button. • Press the button. • Press the button. OK ( • Enter the base station PIN (original setting 0000). • Press the button. OK ( •...

  • Page 51: Using Multiple Base Stations And Handsets

    Using multiple base stations and handsets It is possible to build your Diverse 3016 Using multiple base Classic into a much larger phone system stations and handsets with the addition of up to 3 extra base When the handset has been registered stations.
  • Page 52 1. Set your handset to automatic base • Press the button. OK ( selection • Press the button to RED PHONE Your handset is pre-set to automatic return to standby. base selection. 3. To set your handset to fixed base If you are moving around, and likely to selection lose contact with your base station, your...

  • Page 53: Maintenance

    Service responsibility for goods damaged in Within the warranty period transit. If you experience a problem with your Diverse 3016 Classic base station or handset you should contact the Diverse Helpline on . Calls are 08457 908070 charged at local rates. If the problem is not remedied, you will be advised to contact your original point of purchase.

  • Page 54: Help

    However, over time, their capacity to recharge will begin to diminish and they will eventually need If your Diverse 3016 Classic is connected to replacing. a switchboard, you may have to dial access number 9 or R before 112 or 999 to contact the emergency services.
  • Page 55 BT accepts no responsibility for beeps from the handset. damage caused to your Diverse 3016 The base station or handset does Classic handset by the use of non- not ring approved batteries. The ringer volume may be set too low, or switched off at the base station.

  • Page 56: Answering Machine

    Answering machine Answering machine reports an invalid PIN when you try to operate it from another phone You may have made a mistake. Try again. Your machine will not respond to the PIN 0000. You must set a different PIN to ensure secure access.

  • Page 57: Technical Information

    Technical information Environment Please note: All additional Diverse handsets Your Diverse 3016 Classic should be kept have a REN of 0 and therefore if you have free of dust, moisture, high temperature, six handsets registered to a Diverse 3016 vibration and should not be exposed to base station then the REN No = 1 direct sunlight.

  • Page 58: Technical Specification

    Handset dimensions (mm) Base station: 210g Weight Handset: 165g Approx. 5 hours Charging time in base station Telephone line approx. 3m Cable lengths Power cable approx. 3m BT-plug TSV 6/4 (telephone line cord) Connecting plug TSV 6/4 (power cable) BT-plug (power adaptor)

  • Page 59: Index

    Index ccess codes installing insert access code low warning set access pause performance 10, 51 Additional features replacing 10, 51 Announcement warning loudspeaker warning beeps outgoing Broadcast a call playback Building up a phone system record all allocation record using diverse handset group ringing select number of rings...
  • Page 60 Cleaning nternal calls 8, 50 Confirmation tones to all handsets to another handset Delete receive all memory numbers istening in all messages aintenance calls list Making calls individual messages Memory numbers individual number from delete all the calls list delete individual number individual number from speed dial the memory...
  • Page 61 8, 11 from external telephone Warranty Quick Guide switch on answering machine Reset base station handset Returning your Diverse 3016 Classic ecrecy Security 34-38 base station lock base station PIN external dialling on/off handset lock handset PIN 34 - 35...
  • Page 62 Offices in Europe, North America, Japan and Asia Pacific. The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are CE compliant to 89/336/EEC provided subject to British Telecommunications plc’s (EMC Directive) &...

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