BT 3500 User Manual
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BT 3500 User Manual

BT 3500 User Manual

Combined cordless telephone and digital answering machine
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Quartet 3500
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Summary of Contents for BT 3500

  • Page 1 Quartet 3500...
  • Page 2 Please open this page for an ‘at a glance’ guide to your Quartet 3500...
  • Page 3 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Please open this page for a further ‘at a glance’ guide to your Quartet 3500...

  • Page 4: At A Glance

    Press to make or receive a call, see page 14. Recall/Call Waiting button For use with a switchboard/PBX and BT Select Services, see pages 19 and 62. Also allows you to use the Call Waiting feature, see page 32. Aerial...
  • Page 5 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Power/In use/1571 light The green light comes on when connected to the power supply and flashes when in use, or when you have a new BT Answer 1571 message, see page 33.

  • Page 6: Menu Structure

    Quartet 3500 User Guide ~ 5th Edition ~ 3rd March ’03 ~ 5271...

  • Page 7: Quick Guides

    in the Calls list. switched on. Flashes to indicate new voice mail messages have been received. is switched on. *You must subscribe to your Network Provider’s Caller Display and 1571 or Call Minder Service for these features to work. – flashes when handset is on base and being charged. –...

  • Page 8: Quick Guide

    Quick guide , to scroll through to entry, displayed. , display shows using keypad, , display shows enter the number, , to scroll through to entry, press number displayed. During a call, press to increase or decrease volume. During a call, press and release Press and release again to switch OFF.
  • Page 9 Quick guide Press and release until display shows until display shows until display shows , after tone speak message then press . until display shows until display shows until display shows , after tone speak message then press . Press and hold the button until you hear “Please select outgoing message”, then release the button.

  • Page 10: Table Of Contents

    Quick guides Introduction Safety information Setting up Using the telephone Base unit settings Handset settings BT Select Services Setting up and personalising your answering machine Using the answering machine via the base unit Using the answering machine via the handset...

  • Page 11: Introduction

    For guarantee purposes proof of purchase is required, so please keep your receipt. If you have problems with your phone, call the Quartet 3500 Helpline Check that your Quartet 3500 is complete. If anything is missing, please contact your place of purchase immediately.

  • Page 12: Safety Information

    Safety information Only use the power supply unit included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the power supply unit is 872264, as stated on the underside of the base unit. For the handset, use only the approved rechargeable battery pack.

  • Page 13: Setting Up

    Setting up Situate your Quartet 3500 close enough to the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical products to avoid interference. Do not situate the product in the bathroom or other humid areas.
  • Page 14 Your handset comes with a rechargeable battery pack pre-installed but the battery pack will need charging. When you first use your Quartet 3500, the rechargeable battery pack in the handset needs charging for 24 hours. Place the handset on the base unit, ensuring the contacts are touching.
  • Page 15 To get the longest possible life from your battery, leave the handset off the base unit for a few hours each day. Press the button until the display shows Press the option button. Press the button until the display shows Press the option button.
  • Page 16 To put a new fascia on, slide the fascia button until down onto the handset making sure that it clips into place securely. Your Quartet 3500 is now If you have any difficulties setting up your Quartet 3500 please call the Helpline on ready for use.

  • Page 17: Using The Telephone

    Using the telephone Your Quartet 3500 has a menu driven display. The allow you to scroll through the menu and the buttons below the display allow you to select options within each menu. To quit a menu at any time, press the button.
  • Page 18 If you have entered the number correctly, press the button to dial the number. The display will show Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.
  • Page 19 The display will show either few seconds. Your Quartet 3500 handset uses a telescopic aerial that should be pulled out when on a call to obtain the best signal and reception available. Your Quartet 3500 automatically...
  • Page 20 During a call you can adjust the volume of the handset receiver. The earpiece volume will remain at the volume level you set until you adjust it again. During a call: Press the button to increase or decrease the earpiece volume. The display will show the current volume setting, e.g., As you increase or decrease...
  • Page 21 You can store fifty of your most frequently used names and telephone numbers in the directory. Please note that numbers can be no longer than 20 digits and names no longer than 13 characters. Press the button. Press the The display will show and the cursor will flash underneath.
  • Page 22 The display will show and then show the name and number you have entered. Press the button until you return to the standby screen. Please note that you MUST enter a name and a number, if you do not your entry will not be stored and the display will show .
  • Page 23 Press the button. The first entry in the directory will be displayed. Use the scroll through the directory to find the entry you want to edit. Press the The display will show and the name will have a cursor flashing after it. Press the delete it, character by character.
  • Page 24 Your handset automatically saves the last 5 telephone numbers dialled into a redial list. You can then redial any of the last 5 numbers called or copy numbers from the list into the directory or delete them from the redial list. Press the wait for the dialling tone.
  • Page 25 Press the The display will show Enter a name using the keypad (as shown on page 18, “To store a name and number in the directory”). Press the The display will show Edit the number if you need to by pressing the to delete any unwanted digits.
  • Page 26 Press the button. The last number you called will be shown on the display. Press and hold the option button for 3 seconds. The display will show (If you decide not to delete all numbers, press the option button). Press the option button to confirm.

  • Page 27: Base Unit Settings

    Base unit settings The base has 3 ringer volume settings: Off, Low and High. The default setting is High. Press the until the display shows Press the The display shows Press the The current ringer volume setting will be highlighted. Use the to highlight which volume setting you require:...
  • Page 28 Use the button to highlight which melody you require: , or . You will hear a sample melody on each press. Press the options button to confirm. You will hear a confirmation tone. Press the button until you return to the standby screen.

  • Page 29: Handset Settings

    Handset settings You can lock the keypad so that it cannot be used accidentally while carrying it around. If the keypad is locked you will NOT be able to dial the emergency numbers Press the Press the button. The keypad is now locked.
  • Page 30 Press the option button to confirm. You will hear a confirmation tone. Press the button until you return to the standby screen. The handset has 3 ringer melodies to choose from: , and . Press the button until the display shows Press the options button.
  • Page 31 . You will hear option button to button until Please note that if you switch the handset keytones off, you will not hear any confirmation tones when altering the Quartet 3500 settings. button options button. button option button. The current setting will be highlighted.

  • Page 32: Bt Select Services

    Network Provider. A quarterly fee is payable. For more information on BT’s Select Services call BT free on If you have subscribed to your Network Provider’s Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call.
  • Page 33 When the display shows time and date it means that it is a new call that has not been viewed yet. When all calls have been viewed will disappear and the call counter will return to . You can view, scroll through, dial and delete numbers in the list and copy numbers to the directory.
  • Page 34 Press the option button to confirm. The display will show Press the button until you return to the standby screen. Press the option button. The most recently received number will be shown. Use the button to scroll through the list to the number you want to delete.
  • Page 35 Network Provider. A quarterly fee is payable. For more information on BT’s Select Services call BT free on If an incoming call arrives while you are already engaged on a telephone call, you will hear a soft beep every 5 seconds (this beep is not audible to the person you are speaking to).
  • Page 36 To enable your Quartet 3500 to let you know you have messages you must first subscribe to a BT messaging service.
  • Page 37 The 1571 voice message indication icon is activated by an interrupted dial tone, which you can hear when you pick up your phone. BT Select Services, such as Call Diversion and Call Barring also use interrupted dial tone so therefore they will cause the icon to flash on the handset even if no messages have been left.

  • Page 38: Setting Up And Personalising Your Answering Machine

    Setting up and personalising your answering machine Your Quartet 3500 can digitally record up to 13 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users.
  • Page 39 You can switch the answering machine on and off using the base or the handset. Switch on/off using the base: Press and release the button to switch ON or OFF. If you hear, “Answer on, your outgoing message is...”, the answering machine is switched ON and is ready to answer incoming calls and...
  • Page 40 Answer delay sets the number of times your Quartet 3500 will ring before the answering machine picks up your call and starts playing the outgoing message. Your Quartet 3500 will be set icon.
  • Page 41 Press the The current setting will be highlighted. When new messages have been received, your Quartet 3500 will beep every 10 seconds (when audible message alert is switched ON). The volume of the beep is at the volume you have set for the loudspeaker.
  • Page 42 Answer and Record outgoing message if you wish, see “To record your own Answer and Record outgoing message”, see opposite. Your Quartet 3500 will play a pre- recorded Answer Only outgoing message but will “Hello, your call cannot be taken at the...
  • Page 43 Quartet 3500 User Guide ~ 5th Edition ~ 3rd March ’03 ~ 5271 To record your own Answer and Record outgoing message You can record your own message to use instead of the pre-recorded message already available. Your outgoing message can be up to 3 minutes long.
  • Page 44 Quartet 3500 User Guide ~ 5th Edition ~ 3rd March ’03 ~ 5271 To record your own Answer Only outgoing message You can record your own outgoing message to use instead of the pre-recorded message already available. Your outgoing message can be up to the...
  • Page 45 You can check and play your current outgoing message at any time via your Quartet 3500 base unit. Press the button. The prompt will announce either: “Answer on, your outgoing message is...” and play your currently selected outgoing message. “Answer off”.
  • Page 46 Press the you return to the standby screen. You can select either Answer and Record or Answer Only mode. Please note that Answer Only mode does not allow your caller to leave a message. Press and hold the until you hear, “Please select outgoing message”, then release the button.
  • Page 47 You can delete your personalised outgoing message and return to your Quartet 3500’s pre- recorded outgoing message. First select the outgoing message you want to delete, see opposite column on this page.

  • Page 48: Using The Answering Machine Via The Base Unit

    Using the answering machine via the base unit Press the button. The prompt will announce, “You have (n) messages”. Your message(s) will be played back, starting with the first message received. Both new and old messages will be played. At the start of each message, the number of the message is announced.
  • Page 49 While listening to a message, press the The message will be paused. You will hear a beep every 10 seconds and the message display will show Press the to resume playback. During playback: Press the skip forwards to the next message.
  • Page 50 When all messages have been played the prompt will announce, “End of messages. To delete all messages, press delete”. The display counts down from - . During the countdown, press the red button. The prompt will announce, “All messages deleted”. At the end of the countdown there will be a confirmation tone.

  • Page 51: Using The Answering Machine Via The Handset

    Using the answering machine via the handset Press the The display will show and the number of new messages and the number of total messages (old and new). option button. e.g., Press the options button to play new messages only. The prompt will announce, “You have (n) new messages”, and your new messages will...
  • Page 52 When a message is being played the handset display will show the number of the message and you will have the options to increase or decrease the earpiece volume, delete messages or skip forwards and backwards through your messages. e.g., During playback: Press the button to...
  • Page 53 Playback of the next message will begin. The message has not actually been deleted at this point but it has been marked for deletion. At the end of message playback there will follow an 8 second countdown. When the countdown reaches 0 all marked messages will be deleted.
  • Page 54 A personal memo can be recorded on your Quartet 3500 and left as a memo message for another user. Memos can be of any length, up to the maximum recording capacity (12 minutes), but you should try to keep them short to allow time for recording incoming messages.
  • Page 55 You will hear the caller begin to leave a message. When your Quartet 3500 telephone rings, press the option button. You can hear your caller begin to leave a message. The...

  • Page 56: Remote Access

    Remote access You can turn your Quartet 3500 answering machine on and off and listen to your messages from any Touchtone™ telephone. To protect your privacy, messages can only be accessed by entering a 3-digit security code. The pre-set code is 000 and can be changed.
  • Page 57 You cannot use this feature if you have BT Answer 1571 or Call Minder active, as the call will be intercepted before the 20 rings. If you have new messages they will be played after you have entered your security code.
  • Page 58 When you have accessed your answering machine remotely, you can operate it using the keypad numbers on the phone you are using. The main menu lets you operate a range of answering machine functions remotely. Simply follow the instructions as announced: “To play all messages, press 2”.

  • Page 59: Using Quartet 3000 Additional Handsets

    Using Quartet 3000 additional handsets You can buy and use up to four more Quartet 3000 additional handsets with your Quartet 3500 to extend your phone system without needing to install extension sockets for each new phone. Each additional handset is supplied with...
  • Page 60 The display will show Your handset is automatically assigned the next available handset number. For example your Quartet 3500 handset is already registered as Handset 1 so if this is your first additional handset it will become Handset 2, if it is your second it will show Handset 3 and so on.
  • Page 61 You can transfer calls between handsets that are registered to the base unit. During your call: Press the Your external caller will be put on hold and will hear music. The display will show Enter the handset number that you want to transfer the call to. Press the The called handset will ring and the display will show...

  • Page 62: General Information

    General information Your Quartet 3500 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the...
  • Page 63 Your Quartet 3500 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.
  • Page 64 To get the longest possible life from your battery, take the handset off the base unit for a few hours each day. Your Quartet 3500 has its own digital security code that prevents other cordless phone owners from using your phone line.
  • Page 65 You may need to use the recall function if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Select Services.

  • Page 66: Help And Advice

    Help and advice Telephone problems Possible cause Handset and base aerials not extended. Answering machine set to Answer Only outgoing message. Telephone not connected to telephone line. Mains disconnected. Power cut. Handset battery pack is discharged. Handset not registered. Handset ringer set to Off. Solution Extend both aerials.
  • Page 67 24. Try the telephone on another socket or another line. If the telephone works, contact BT on 151, or your telephone network operator for repairs to the line or socket. Extend the aerials to obtain the best signal available.

  • Page 68: Index

    Index 571 voice mail indication dditional handsets Aerials Answering machine answer delay answer mode audible message alert base unit loudspeaker call screening delete message delete own outgoing message loudspeaker volume memos message display on base on/off outgoing messages pause playback playback messages set day and time skip forward/backward...
  • Page 69 Calls list copy to directory delete a number delete whole list dial a number view Call timer Call Waiting Channel selection Charge handset ay – set De-register Dialling mode Delete calls list entry directory name and number message own outgoing message redial list number Directory delete...
  • Page 70 check or play via handset record Answer and Record record Answer only set answer mode via base set answer mode via handset aging Page melody Pause Phone socket Play messages via base via handset Power supply unit Preparatory dialling Pulse dialling uick guide to answering machine settings Quick guide to handset settings...
  • Page 71 Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Hereby, Suncorp Technologies, declares that this Quartet 3500 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the Quartet 3500 is published on the...
  • Page 72 Nothing in this publication forms any part of any contract. © British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Quartet 3500 Issue 1 (1/03) 5 Designed by The Art & Design Partnership Limited. Printed in China...

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