SATO CL608e Operation Manual page 45

Operation Manual
Symptom
Smearing Poor quality labels
Poor quality ribbons
Foreign material on head/pla-
ten
Foreign material on labels
Excessive print head energy
Excessive print speed
Excessive head pressure
No Ribbon Incorrect ribbon core size
Movement
Loose drive clutch
Loose platen drive belt
No + 24 volt output
Loose service screws on
rewind pulley
Damaged electronics
No Label Loose/broken platen drive belt Adjust/replace belt
Movement
Incorrect label pitch sensor
selected
No +24 volt output
Loose set screw on platen
pulley/stepper motor
No Printed Print head not connected
Image
Ribbon upside down
No + 24 volt output
CL608e/612e
Probable Cause
5. Troubleshooting
Suggested Corrective Action
Select better suited carbon Rib-
☺
bon
Use genuine SATO ribbons
Clean head and platen
Use high quality label stock
Adjust darkness control
Adjust print speed
Use correct head pressure posi-
tion
Use genuine SATO ribbons
Adjust clutch tension
Adjust/replace belt
Test power supply and replace if
required
Tighten service screws
Replace circuit board
Select correct label sensor type
☺
(DSW2-2)
Replace fuse on main PCB
Test power supply and replace if
required
Tighten set screws
Verify print head connector fully
seated at head and PCB
Use genuine SATO ribbons
Test power supply and replace if
required
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