Operation Manual
5.
Troubleshooting
The design of the SATO CL-608e/612e printer is based upon
proven technology and reliable components. When a problem
occurs, the solution can be easily traced using the troubleshooting
tables in this section. This table list symptoms, probable causes,
and suggested corrective actions.
Both print quality and general operational problems are listed in the
troubleshooting table.
5.1 Troubleshooting Tables
The troubleshooting table below includes the following general
symptom descriptions:
• Image Voids
• Ribbon Wrinkle
• Light Images
• Smearing
• No Ribbon Movement • ERROR LED on
☺
The suggested actions may be carried out by the end-user.
The suggested actions should only be carried out by experi-
enced service staff. Recall your reseller or service agent.
CL608e/612e
• No Label Movement • LABEL LED on
• No printed Image
• Display Problem
• POWER LED not on • No Label Drive
5. Troubleshooting
• RIBBON LED on
• ON LINE LED not on
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