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User's Guide for Polycom HDX Desktop Systems
Refreshing Entries from the Polycom Global Directory Server
Contacts with Presence
28
To view or call a group:
From the Favorites screen or Directory screen, highlight the group name, then
do one of the following:
•
To view the contacts inside the group, press the center Select button on the
remote control or keypad.
•
To place a call to the group, press the Call button on the remote control or
keypad. Depending on how your system is configured, it attempts to call
the group using a pre-defined list of call types. Contact your system
administrator for more information.
You cannot call a group that contains another group, and you cannot call a group
that exceeds your system's multipoint calling capability.
The global directory entries are periodically refreshed on systems registered to
the Polycom Global Directory Server. You can also manually refresh the global
directory entries on your system.
To manually refresh Polycom GDS entries:
Press
Directory on the remote control or keypad.
1
Select Group > Polycom GDS.
2
Select Options > Refresh.
3
If your system is automatically provisioned and registered to a global
directory server, your Favorites might include default LDAP group members
and up to 200 global Contacts stored by the presence service.
If the system is registered with a global directory, you could see the following
icons next to Contacts on the Favorites screen.
Icon
Presence
Available
Do Not Disturb
Description
The system is set to Available and is registered
with a presence service.
•
The system is set to Do Not Disturb and is
registered with a presence service.
or
•
The system is set to Available but is in a call
and is not available to receive another call.
Polycom, Inc.
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