Page 1 XM1140 User's Guide February 2013 www.lexmark.com Machine type(s): 7015 Model(s):...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Learning about the printer................9 Finding information about the printer......................9 Selecting a location for the printer......................10 Printer configurations..........................11 Understanding the basic functions of the scanner..................12 Using the ADF and scanner glass......................13 Understanding the printer control panel............14 Using the printer control panel.......................14 Understanding the colors of the Sleep button and indicator lights............14 Understanding the home screen......................15 Using the touch-screen buttons......................16...
Page 3 Contents Networking..............................37 Verifying printer setup..........................44 Loading paper and specialty media............45 Setting the paper size and type.......................45 Configuring Universal paper settings......................45 Loading trays............................45 Loading the multipurpose feeder......................50 Linking and unlinking trays........................54 Paper and specialty media guide..............57 Using specialty media..........................57 Paper guidelines............................59 Supported paper sizes, types, and weights.....................62 Printing......................65 Printing forms and a document.......................65...
Page 4 Contents Faxing......................91 Setting up the printer to fax........................91 Sending a fax............................104 Creating shortcuts..........................107 Customizing fax settings........................108 Canceling an outgoing fax........................109 Holding and forwarding faxes.......................110 Understanding the fax options......................111 Scanning....................113 Using Scan to Network..........................113 Scanning to an FTP address........................114 Scanning to a computer or flash drive....................116 Understanding the scan options......................118 Understanding the printer menus............121 Menus list..............................121...
Page 5 Contents Checking the status of parts and supplies.....................200 Estimated number of remaining pages....................200 Ordering supplies..........................200 Storing supplies.............................202 Replacing supplies..........................202 Moving the printer..........................206 Managing the printer................208 Finding advanced networking and administrator information.............208 Checking the virtual display........................208 Setting up e‑mail alerts.........................208 Viewing reports.............................209 Configuring supply notifications from the Embedded Web Server............209 Restoring factory default settings......................210 Clearing jams....................211...
Page 6 Contents Notices.....................287 Product information..........................287 Edition notice............................287 Power consumption..........................291 Index......................303...
Page 7: Safety Information
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 8 Safety information CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 9: Learning About The Printer
Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at • Connecting the printer http://support.lexmark.com. • Installing the printer software Additional setup and instructions for using the printer: User's Guide and Quick Reference Guide—The guides are available on the Documentation CD.
Page 10: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 11: Printer Configurations
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
Page 12: Understanding The Basic Functions Of The Scanner
Learning about the printer Printer control panel Automatic document feeder (ADF) ADF tray ADF bin USB port Front door release button Standard 250‑sheet tray Optional 250‑ or 550‑sheet tray 50‑sheet multipurpose feeder Paper stop Standard bin Understanding the basic functions of the scanner •...
Page 13: Using The Adf And Scanner Glass
Learning about the printer Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single‑page documents, book pages, small items Note: The ADF scans only one side of the page. (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 14: Understanding The Printer Control Panel
Understanding the printer control panel Understanding the printer control panel Using the printer control panel Use the Display • View the printer status and messages. • Set up and operate the printer. Home button Go to the home screen. Tips Open a context-sensitive Help dialog.
Page 15: Understanding The Home Screen
Understanding the printer control panel Indicator light Printer status Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light color and its corresponding printer status Sleep button light Printer status The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode.
Page 16: Using The Touch-Screen Buttons
Understanding the printer control panel Touch Status message bar • Show the current printer status such as Ready or Busy. • Show printer supply conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. Status/Supplies •...
Page 17 Understanding the printer control panel Touch the Radio button Select or clear an item. Up arrow Scroll up. Down arrow Scroll down. Accept button Save a setting. Cancel button • Cancel an action or a selection. • Return to the previous screen. Other touch-screen buttons Touch Return to the home screen.
Page 18: Setting Up And Using The Home Screen Applications
Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, visit www.lexmark.com or inquire at your point of purchase. Finding the IP address of the computer Note: Make sure that you know how your printer and computer are connected to the network (Ethernet or wireless).
Page 19: Finding The Ip Address Of The Printer
Setting up and using the home screen applications Click Advanced > TCP/IP. Look for IPv4 Address. Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server. You can find the printer IP address: •...
Page 20: Understanding The Different Applications
Embedded Web Server, see “Accessing the Embedded Web Server” on page 19. For more information on configuring and using the home screen applications, do the following: Go to http://support.lexmark.com, and then do either of the following: • Click Business Solutions, and then select the name of the application.
Page 21: Setting Up Forms And Favorites
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.lexmark.com. Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.
Page 22: Using Myshortcut
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e- mail jobs.
Page 23: Setting Up Multi Send
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Scan a document, and then send the scanned document to multiple destinations.
Page 24: Setting Up Scan To Network
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations.
Page 25: Exporting And Importing A Configuration
Setting up and using the home screen applications Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen.
Page 26: Additional Printer Setup
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 27 Additional printer setup Open the controller board shield using the green handle. Use the following illustration to locate the appropriate connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.
Page 28: Installing A Memory Card
Additional printer setup Close the shield, and then the access door. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 29: Installing An Optional Card
Additional printer setup Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Close the controller board shield, and then the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 30 Additional printer setup Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
Page 31 Additional printer setup Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board shield, and then the controller board access door.
Page 32: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: •...
Page 33 Additional printer setup Unpack the tray, and then remove all packing material. Pull out the tray from the base. Remove any packing material from inside the tray. Insert the tray into the base. Place the tray near the printer. Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.
Page 34 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 35: Attaching Cables
Additional printer setup Attaching cables CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 36: Setting Up The Printer Software
From the Software CD that came with your printer • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package. Wait for the installation dialog to appear.
Page 37: Networking
Additional printer setup In Windows 7 or earlier Click or click Start, and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK. Depending on your device, do either of the following: •...
Page 38: Installing The Printer On An Ethernet Network
From the Software CD that came with your printer • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package. Wait for the installation dialog to appear.
Page 39: Preparing To Set Up The Printer On A Wireless Network
Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer. Install the printer driver on the computer. Download the driver at http://support.lexmark.com. Double‑click the installer package for the printer, and then follow the instructions on the computer screen.
Page 40 Additional printer setup Make sure you have the following information before setting up the printer on a wireless network: • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc. •...
Page 41: Connecting The Printer Using The Wireless Setup Wizard
Additional printer setup Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. •...
Page 42: Connecting The Printer To A Wireless Network Using The Embedded Web Server
Additional printer setup Open a Web browser, and then type the IP address of your access point in the address field. Notes: • The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Access the WPS settings.
Page 43 From the Software CD that came with your printer • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package. Wait for the installation dialog to appear.
Page 44: Verifying Printer Setup
Additional printer setup Do either of the following: • Press and hold the COM port where you attached the serial cable to your computer (example: COM1). • Right‑click the COM port where you attached the serial cable to your computer (example: COM1). Click Properties.
Page 45: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 211 and “Storing paper” on page 62. Setting the paper size and type From the home screen navigate to: >...
Page 46 Loading paper and specialty media Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.
Page 47 Loading paper and specialty media Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length.
Page 48 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. •...
Page 49 Loading paper and specialty media • Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray. •...
Page 50: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. Open the multipurpose feeder.
Page 51 Loading paper and specialty media Pull the extender gently so that the multipurpose feeder is fully extended and open. Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. Prepare the paper or specialty media for loading. •...
Page 52 Loading paper and specialty media • Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Load the paper or specialty media. Notes: • Do not force paper or specialty media into the multipurpose feeder. •...
Page 53 Loading paper and specialty media Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first.
Page 54: Linking And Unlinking Trays
Loading paper and specialty media • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.
Page 55: Creating A Custom Name For A Paper Type
Loading paper and specialty media Creating a custom name for a paper type Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 56: Configuring A Custom Name
Loading paper and specialty media Using the printer control panel From the home screen, navigate to: > Paper Menu > Custom Types Select a custom paper type name, and then select a paper type Note: Paper is the factory default paper type for all user‑defined custom names. Touch Configuring a custom name Using the Embedded Web Server...
Page 57: Paper And Specialty Media Guide
Paper and specialty media guide Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex, fan, and straighten the stack to prevent sheets from sticking together.
Page 58: Tips On Using Labels
Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: •...
Page 59: Paper Guidelines
Paper and specialty media guide • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer. • Use grain short card stock when possible. Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.
Page 60: Fiber Content
(electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
Page 61 Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 62: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity...
Page 63 Paper and specialty media guide Paper size and dimension Standard Optional 250‑ or Multipurpose Scanner Duplex 250‑sheet tray 550‑sheet tray feeder glass mode Legal 215.9 x 355.6 mm (8.5 x 14 in.) Executive 184.2 x 266.7 mm (7.25 x 10.5 in.) Oficio (México) 215.9 x 340.4 mm (8.5 x 13.4 in.)
Page 64: Supported Paper Types And Weights
Paper and specialty media guide Paper size and dimension Standard Optional 250‑ or Multipurpose Scanner Duplex 250‑sheet tray 550‑sheet tray feeder glass mode Other Envelope 85.7 x 165 mm to 215.9 x 355.6 mm (3.375 x 6.50 in. to 8.5 x 14 in.) Universal is supported in duplex mode only if the width is at least 210 mm (8.27 in.) and the length is at least 279.4 mm (11 in.).
Page 65: Printing
Printing Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites”...
Page 66: Printing From A Flash Drive
Printing Adjusting toner darkness Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 67: Supported Flash Drives And File Types
Printing • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the printer display.
Page 68: Printing Confidential And Other Held Jobs
Printing Recommended flash drives File type Documents: • Lexar JumpDrive FireFly (512MB and 1GB) • .pdf • SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...
Page 69: Modifying Confidential Print Settings
Printing Touch Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 70: Printing Information Pages
Printing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings tab > Security > Confidential Print Setup. Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted.
Page 71: For Macintosh Users
Printing In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier Click or click Start, and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK.
Page 72: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, two-sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 73: Copying Photos
Copying • The ADF indicator light comes on when the paper is loaded properly. Adjust the paper guides. From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy >...
Page 74: Customizing Copy Settings
Copying Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that support transparencies, then navigate to: Manual Feeder > select the size of the transparencies > Transparency Load transparencies into the multipurpose feeder, and then touch Copy It. Copying on letterhead Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 75: Copying Different Paper Sizes
Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 76: Reducing Or Enlarging Copies
Copying Copying on both sides of the paper (duplexing) Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 77: Collating Copies
Copying • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the home screen, navigate to: Copy > Content Touch the button that best represents the content type of the document you are copying. •...
Page 78: Placing Separator Sheets Between Copies
Copying Placing separator sheets between copies Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 79: Placing Information On Copies
Copying Placing information on copies Placing a header or footer on pages Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 80: Understanding The Copy Options
Copying Canceling a copy job while copying pages using the scanner glass From the home screen, touch Cancel Job. Canceling appears on the display. When the job is canceled, the Copy screen appears. Canceling a copy job while pages are being printed From the printer control panel, press Touch the job you want to cancel, and then touch Press...
Page 81: Save As Shortcut
Copying Darkness This option lets you adjust how light or dark the copies are in relation to the original document. Sides (Duplex) This option lets you make one- or two-sided copies from one- or two-sided original documents. Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. Copies This option lets you set the number of copies to be printed.
Page 82: Margin Shift
Copying Margin Shift This option lets you increase or reduce the size of the margin of a page by shifting the scanned image. Touch to set the margin you want. If the additional margin is too large, then the copy will be cropped. Edge Erase This option lets you remove smudges or marks around the edges of a document.
Page 83 Copying Fix Scan Skew This option lets you straighten scanned images that are slightly skewed when received from the ADF tray.
Page 84: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer.
Page 85: E-Mailing A Document
E-mailing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings.
Page 86 E-mailing Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 87: Customizing E-Mail Settings
E-mailing From the home screen, navigate to: E-mail > Recipient(s) > > type the name of the recipient > Touch the name of the recipient. To search for additional recipients, touch New Search, and then type the name of the next recipient. Touch >...
Page 88: Canceling An E-Mail
E-mailing • JPEG—Create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS—Create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer- hosted viewer and the .NET Framework, or by downloading a third‑party standalone viewer.
Page 89 E-mailing Darkness This option lets you adjust how light or dark your scanned documents are in relation to the original document. Resolution This option lets you adjust the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document.
Page 90: Page Setup
E-mailing Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. This also identifies what needs to be scanned for inclusion in the e-mail. •...
Page 91: Faxing
Faxing Faxing Note: The fax function is available only in select printer models. Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, two-sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 92: Choosing A Fax Connection
Faxing Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
Page 93 Faxing Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the answering machine to the port of the printer.
Page 94 Faxing Connected to different wall jacks To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: •...
Page 95 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the telephone to the port of the printer.
Page 96 Faxing Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
Page 97 Faxing Scenario 3: VoIP telephone service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 98 Faxing Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 99 Faxing Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the telephone cable to an active analog telephone wall jack. Connect your analog telephone to the port of the printer.
Page 100 If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme, then do not remove the adapter plug from the port of the printer. Part name Part number Lexmark adapter plug 40X8519...
Page 101 Faxing Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable that came with printer to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Page 102 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports.
Page 103: Connecting To A Distinctive Ring Service
Faxing Connect one end of the telephone cable that came the printer to the port of the printer. Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.
Page 104: Sending A Fax
Faxing In the Fax Number field, enter the printer fax number. Click Submit. Setting the date and time You can set the date and time so that they are printed on every fax you send. Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 105: Sending A Fax Using The Computer
Faxing Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 106: Sending A Fax Using The Address Book
Faxing Sending a fax using a shortcut number Fax shortcuts are like the speed dial numbers on a telephone or a fax machine. A shortcut number (1–999) can contain a single recipient or multiple recipients. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: •...
Page 107: Creating Shortcuts
Faxing From the home screen, navigate to: Fax > enter the fax number > Options > Delayed Send Note: If Fax Mode is set to Fax Server, then the Delayed Send button does not appear. Faxes waiting for transmission are listed in the fax queue. Specify the time the fax will be transmitted, and then touch Touch Fax It.
Page 108: Customizing Fax Settings
Faxing Type a unique name for the shortcut, and then touch Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information. Customizing fax settings Changing the fax resolution Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 109: Canceling An Outgoing Fax
Faxing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Reports. Click Fax Job Log or Fax Call Log. Blocking junk faxes Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 110: Holding And Forwarding Faxes
Faxing Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 111: Understanding The Fax Options
Faxing Understanding the fax options Content This option lets you specify the content type and source of the original document. Select from the following content types: • Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and animations. •...
Page 112: Delayed Send
Faxing Delayed Send This option lets you send a fax at a later time or date. Advanced Imaging This option lets you adjust the Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you fax the document. Edge Erase This option lets you remove smudges or any mark around the edges of a document.
Page 113: Scanning
Scanning Scanning Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Page 114: Scanning To An Ftp Address
Scanning Scanning to an FTP address Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, two-sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 115 Scanning Enter a shortcut number. Note: If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating an FTP shortcut using the printer control panel From the home screen, navigate to: FTP >...
Page 116: Scanning To A Computer Or Flash Drive
Scanning Scanning to a computer or flash drive Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 117 Scanning • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. Do either of the following: • Press #, and then enter the shortcut number using the keypad. •...
Page 118: Understanding The Scan Options
Scanning • Scan for Fax—Attach a scanned document to be sent through fax. • Scan for OCR—Scan the document using an optical character recognition (OCR) software that turns your printed documents into various electronic formats, including Microsoft Word, Microsoft Excel, and searchable PDF. For help, see the documentation that came with the OCR software.
Page 119: Original Size
Scanning Original Size This option lets you set the paper size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages). Darkness This option lets you adjust how light or dark the scanned documents are in relation to the original document.
Page 120 Scanning Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. • Orientation—This specifies the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation.
Page 121: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Menu Settings Page Active NIC Confidential Print General Settings Paper Size/Type Device Statistics Disk Wiping Copy Settings Standard Network Configure MP Security Audit Log Fax Settings Network Setup Page Standard USB...
Page 122: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to “Cassette” for MP Feeder to Manual Envelope appear as a menu setting.
Page 123 Understanding the printer menus MP Feeder Size Specify the size of the paper loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to “Cassette” for MP Feeder Letter Size to appear as a menu item.
Page 124 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the type of the paper being manually loaded.
Page 125: Configure Mp Menu
Understanding the printer menus Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the First multipurpose feeder as the automatic paper source. •...
Page 126 Understanding the printer menus Labels Texture Specify the relative texture of the labels loaded. Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture Specify the relative texture of the bond paper loaded. Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture...
Page 127: Paper Weight Menu
Understanding the printer menus Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting.
Page 128: Paper Loading Menu
Understanding the printer menus Colored Weight Specify the relative weight of the colored paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Light Weight Specify that the relative weight of the paper loaded is light. Light Heavy Weight Specify the relative weight of the paper loaded is heavy.
Page 129: Custom Types Menu
Understanding the printer menus Light Loading Determine and set two‑sided printing for all print jobs that specify Light as the paper type. Duplex Heavy Loading Determine and set two‑sided printing for all print jobs that specify Heavy as the paper type. Duplex Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify...
Page 130: Custom Scan Sizes Menu
Understanding the printer menus Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name and page orientation. Scan Size Name Notes: Width • The custom scan size name replaces Custom Scan Size [x] in the printer Height menus.
Page 131: Reports Menu
Understanding the printer menus Feed Direction Specify the feed direction if the paper can be loaded in either direction. Short Edge Notes: Long Edge • Short Edge is the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray.
Page 132: Network/Ports Menu
Understanding the printer menus Fax Shortcuts Print a report containing information about fax shortcuts. FTP Shortcuts Print a report containing information about FTP shortcuts. Profiles List Print a list of profiles stored in the printer. Print Fonts Print a report of all the fonts available for the printer language currently set in the printer.
Page 133 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.
Page 134: Network Card Menu
Understanding the printer menus Reports menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address. Network Card menu To access the menu, navigate to either of the following: •...
Page 135 Understanding the printer menus Netmask View or change the current TCP/IP netmask. Gateway View or change the current TCP/IP gateway. Enable DHCP Specify the DHCP address and parameter assignment. Note: On is the factory default setting. Enable RARP Specify the RARP address assignment setting. Note: Off is the factory default setting.
Page 136: Ipv6 Menu
Understanding the printer menus IPv6 menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > IPv6 • Network/Ports > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers that are attached to print servers. Enable IPv6 Enable IPv6 in the printer.
Page 137: Appletalk Menu
Understanding the printer menus Network Mode Specify the network mode. BSS Type Notes: Infrastructure • Infrastructure is the factory default setting. This lets the printer Ad hoc access a network using an access point. • Ad hoc configures a wireless connection directly between the printer and a computer.
Page 138: Standard Usb Menu
Understanding the printer menus Standard USB menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 139: Smtp Setup Menu
Understanding the printer menus Job Buffering Temporarily store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. Auto • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 140 Understanding the printer menus Use SSL Set the printer to use SSL for increased security when connecting to the SMTP server. Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 141: Security Menu
Understanding the printer menus Security menu Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Login Failures Failure Time Frame Notes: Lockout Time •...
Page 142: Disk Wiping Menu
Understanding the printer menus Repeat Job Expiration Set a time limit on how long the printer stores print jobs. 1 hour 4 hours 24 hours 1 week Verify Job Expiration Set a time limit on how long the printer stores print jobs needing verification. 1 hour 4 hours 24 hours...
Page 143: Security Audit Log Menu
Understanding the printer menus Security Audit Log menu Export Log Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, a flash drive must be attached to the printer. • The audit log can be downloaded from the Embedded Web Server and saved on a computer.
Page 144: Settings Menu
Understanding the printer menus Settings menu General Settings menu Display Language Set the language of the text appearing on the printer display. English Note: Not all languages are available for all printers, and you may Francais need to install special hardware for those languages to appear. Deutsch Italiano Espanol...
Page 145 Understanding the printer menus Quiet Mode Reduce the amount of noise produced by the printer. Notes: • Off is the factory default setting. This supports the performance specifications for your printer. • On configures the printer to produce as little noise as possible.
Page 146 Understanding the printer menus Paper Sizes Specify the unit of measurement for paper sizes. Notes: Metric • US is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard. Scan to PC Port Range Specify a valid port range for printers behind a port blocking firewall.
Page 147 Understanding the printer menus Displayed Information (continued) Customize the displayed information for Black Toner and PC Kit. Black Toner Select from the following options: PC Kit When to display Do not display Display Message to display Default Alternate Default [text entry] Alternate [text entry] Notes:...
Page 148 Understanding the printer menus Home screen customization Change the icons and buttons that appear on the home screen. Change Language For each icon or button, select from the following options: Copy Display Copy shortcuts Do not display Notes: Fax shortcuts •...
Page 149 Understanding the printer menus Allow Background Removal Specify whether image background removal is allowed in copy, fax, e‑mail, FTP, or scan‑to‑flash‑drive jobs. Note: On is the factory default setting. The background of the image will be removed. Allow Custom Job Scans Scan multiple jobs to one file.
Page 150 Understanding the printer menus Timeouts Set the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state. Sleep Mode Disabled Notes: 1–120 • 30 is the factory default setting. •...
Page 151 Understanding the printer menus Timeouts Set the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print Print Timeout job. Disabled 1–255 Notes: • 90 is the factory default setting. •...
Page 152 Understanding the printer menus Print Recovery Specify whether the printer reprints jammed pages. Jam Recovery Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the Auto pages is needed for other printer tasks. •...
Page 153: Copy Settings Menu
Understanding the printer menus Copy Settings menu Content Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting. Graphics Text/Photo Photo Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film...
Page 154 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Notes: Legal • Letter is the U.S. factory default setting. Executive • A4 is the international factory default setting. Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
Page 155 Understanding the printer menus Header/Footer Specify the header or footer information and its location on the page. [Location] For the location, select from the following options: • Top left Date/Time • Top middle Page number • Top right Custom text •...
Page 156: Fax Settings Menu
Understanding the printer menus Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible on a copy.
Page 157 Understanding the printer menus Memory Use Define the allocation of non-volatile memory between sending and receiving fax jobs. All receive Notes: Mostly receive • Equal is the factory default setting. This splits the memory for sending and Equal receiving fax jobs into equal amounts. Mostly send •...
Page 158 Understanding the printer menus Fax Cover Page Configure the fax cover page. Fax Cover Page Notes: Off by default • “Off by default” is the factory default setting for Fax Cover Page option. On by default • Off is the factory default setting for the “Include to Field,” “Include from Field,” Never use “Include Message Field,”...
Page 159 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
Page 160 Understanding the printer menus Dialing Prefix Rules Establish a dialing prefix rule. Prefix Rule [x] Automatic Redial Specify the number of times the printer tries to send the fax to a specified number. 0–9 Note: 5 is the factory default setting. Redial frequency Specify the number of minutes between redials.
Page 161 Understanding the printer menus Background Removal Adjust the amount of background visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting. Contrast Specify the contrast in the scanned image. 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Create a mirror image of the original document.
Page 162 Understanding the printer menus Rings to Answer Specify the number of rings before answering an incoming fax job. 1–25 Note: 3 is the factory default setting. Auto Reduction Scale an incoming fax job so that it fits the size of the paper loaded in the designated fax source.
Page 163 Understanding the printer menus Forward to Shortcut Enter the shortcut number which matches the recipient type (Fax, E-mail, FTP, LDSS, or eSF). Note: You can enter up to 16 characters. Block No Name Fax Enable blocking of incoming faxes sent from devices with no station ID or fax ID specified.
Page 164: E‑Mail Settings Menu
Understanding the printer menus Speaker Settings menu items and their descriptions Speaker Mode Specify the mode of the speaker. Always Off Notes: On until Connected • On until Connected is the factory default setting. A sound is issued until the fax Always On connection is made.
Page 165 Understanding the printer menus E‑mail Server Setup Specify the maximum e-mail size in kilobytes. Max E‑mail size Note: E-mails above the specified size are not sent. 0–65535 KB E‑mail Server Setup Send a message when an e-mail is greater than the configured size limit. Size Error Message Note: You can enter up to 1024 characters.
Page 166 Understanding the printer menus Resolution Specify the resolution of the scan in dots per inch. 75 dpi Note: “150 dpi” is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
Page 167 Understanding the printer menus JPEG Quality Set the quality of a JPEG photo image in relation to file size and quality of the image. Best for content Notes: 5–90 • “Best for content” is the factory default setting. • 5 reduces the file size and quality of the image. •...
Page 168 Understanding the printer menus Scan Preview Specify whether or not a preview will appear on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.
Page 169: Ftp Settings Menu
Understanding the printer menus FTP Settings menu Format Specify the format of the file for FTP sending. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version level of the PDF file for FTP sending. 1.2–1.6 Note: 1.5 is the factory default setting.
Page 170 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Notes: Legal • Letter is the U.S. factory default setting. Executive • A4 is the international factory default setting. Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
Page 171 Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: •...
Page 172: Flash Drive Menu
Understanding the printer menus Shadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting. Fix Scan Skew Correct slight skew in the scanned image. Auto Notes: • Off is the factory default setting.
Page 173 Understanding the printer menus Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Resolution Specify the resolution of the scan in dots per inch (dpi). 75 dpi Note: “150 dpi”...
Page 174 Understanding the printer menus Sides (Duplex) Specify the page orientation of text and graphics. Notes: Long edge • Off is the factory default setting. Short edge • “Long edge” assumes binding along the long edge of the page (left edge for portrait and top edge for landscape).
Page 175 Understanding the printer menus Background Removal Adjust the amount of background visible on a copy. ‑4 to 4 Note: 0 is the factory default setting. Contrast Specify the contrast of the scanned image. 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Create a mirror image of the original document.
Page 176 Understanding the printer menus Sides (Duplex) Specify whether prints are on one side or on both sides of the page. 1 sided Note: “1 sided” is the factory default setting. 2 sided Duplex Binding Define binding for duplexed pages in relation to the page orientation of the printed document. Long Edge Notes: Short Edge...
Page 177: Print Settings
Understanding the printer menus Blank Pages Specify whether blank pages are inserted in a print job. Do Not Print Note: Do Not Print is the factory default setting. Print Print Settings Setup menu Printer Language Set the printer language. PCL Emulation Notes: PS Emulation •...
Page 178: Finishing Menu
Understanding the printer menus Download Target Set the storage location for downloads. Notes: Flash • RAM is the factory default setting. Storing downloads in the Disk RAM is temporary. • Storing downloads in flash memory or on a printer hard disk places them in permanent storage.
Page 179 Understanding the printer menus Duplex Binding Define the way two‑sided pages are bound and printed. Long Edge Notes: Short Edge • Long Edge is the factory default setting. This assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). •...
Page 180: Quality Menu
Understanding the printer menus Paper Saver Ordering Specify the order in which pages are printed on a single sheet when using Paper Saver. Horizontal Notes: Reverse Horizontal • Horizontal is the factory default setting. Reverse Vertical • Positioning depends on the number of pages and whether they are in portrait Vertical or landscape orientation.
Page 181: Job Accounting Menu
Understanding the printer menus Enhance Fine Lines Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup.
Page 182: Utilities Menu
Understanding the printer menus Disk Near Full Action Determine and set how the printer responds when the printer hard disk is nearly full. None Notes: E‑mail Current Log • None is the factory default setting. E‑mail & Delete Current Log •...
Page 183 Understanding the printer menus Format Flash Format the flash memory. Warning—Potential Damage: Do not turn off the printer while the flash memory is being formatted. Notes: • Yes deletes all data stored in flash memory. • No cancels the format request. •...
Page 184: Postscript Menu
Understanding the printer menus Annotations Print annotations in a PDF. Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Print PS Error Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode Disable the SysStart file.
Page 185 Understanding the printer menus PCL Emulation Settings Change the point size for scalable typographic fonts. Point Size Notes: 1.00–1008.00 • 12 is the factory default setting. • Point size refers to the height of the characters in the font. One point equals approximately 0.014 of an inch.
Page 186 Understanding the printer menus Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign MP Feeder Notes: None • “Off” is the factory default setting. 0–199 • “None” ignores the Select Paper Feed command. This option appears only Assign Tray [x] when it is selected by the PCL 5e interpreter.
Page 187: Html Menu
Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...
Page 188: Help Menu
The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. They contain information about using the printer and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Description...
Page 189 Understanding the printer menus Menu item Description E‑mail Guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address, shortcut numbers, or the address book, and about changing settings...
Page 190: Saving Money And The Environment
Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
Page 191: Saving Energy
Saving money and the environment Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 211. Saving energy Using Eco‑Mode Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 192: Adjusting Sleep Mode
Saving money and the environment Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed. Use factory default settings.
Page 193: Using Hibernate Mode
Saving money and the environment Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
Page 194: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 195 Saving money and the environment To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: Go to www.lexmark.com/recycle. From the Toner Cartridges section, select your country or region.
Page 196: Securing The Printer
Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Page 197: Finding Printer Security Information
You can also see the Embedded Web Server Administrator’s Guide for additional information: Go to http://support.lexmark.com, and then navigate to Software and Solutions > Other Applications. Click the Manuals tab, and then select the Embedded Web Server Administrator’s Guide.
Page 198: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 199: Cleaning The Scanner Glass
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Clean all the areas shown, and then let them dry.
Page 200: Checking The Status Of Parts And Supplies
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.
Page 201: Ordering A Toner Cartridge
Notes: • The estimated cartridge yield is based on approximately 5% coverage per page. • Extremely low print coverage for extended periods of time may negatively affect actual yield. Lexmark toner cartridge Part name Part number Toner Cartridge 24B6213 Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge.
Page 202: Storing Supplies
Maintaining the printer Recommended part numbers Part name Part number Separator roller 40X9108 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: •...
Page 203 Maintaining the printer Pull the toner cartridge out using the handle. Unpack the toner cartridge, and then remove all packing materials. Shake the new cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 204: Replacing The Imaging Unit
Maintaining the printer Replacing the imaging unit Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle. Lift the green handle, and then pull the imaging unit out of the printer.
Page 205 Maintaining the printer Unpack the new imaging unit, and then shake it. Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 206: Moving The Printer
Maintaining the printer Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Close the front door. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 207: Moving The Printer To Another Location
Maintaining the printer • Use the handholds located on both sides of the printer to lift it. • Make sure your fingers are not under the printer when you set it down. • Before setting up the printer, make sure there is adequate clearance around it. Use only the power cord provided with this product or the manufacturer's authorized replacement.
Page 208: Managing The Printer
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software CD or the Embedded Web Server Administrator's Guide at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
Page 209: Viewing Reports
Managing the printer Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies. Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 210: Restoring Factory Default Settings
Managing the printer Notification Description The printer generates an e-mail about the status of the supply when supply notification is enabled. The printer stops when some supplies become empty to prevent damage. Click Submit. Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings.
Page 211: Clearing Jams
Clearing jams Clearing jams By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams. If jams occur, then follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser. Avoiding jams Load paper properly •...
Page 212: Understanding Jam Messages And Locations
Clearing jams • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper •...
Page 213: [X]-Page Jam, Open Front Door. [20Y.xx]
Clearing jams Jam access area Printer control panel message What to do Automatic document [x]‑page jam, open automatic Remove all paper from the ADF tray, and then remove feeder (ADF) feeder top cover. [28y.xx] the jammed paper. Standard bin [x]‑page jam, clear standard Remove the jammed paper.
Page 214 Clearing jams Pull the toner cartridge out using the handle. Lift the green handle, and then pull the imaging unit out of the printer. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. Place the imaging unit aside on a flat, smooth surface.
Page 215 Clearing jams Lift the green flap in front of the printer. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer.
Page 216: [X]-Page Jam, Open Rear Door. [20Y.xx]
Clearing jams Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer. Close the front door. From the printer control panel, touch to clear the message and continue printing.
Page 217: [X]-Page Jam, Clear Standard Bin. [20Y.xx]
Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the rear door, and then the front door. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next >...
Page 218: [X]-Page Jam, Remove Tray 1 To Clear Duplex. [23Y.xx]
Clearing jams From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 219: [X]-Page Jam, Open Tray [X]. [24Y.xx]
Clearing jams Locate the blue lever, and then pull it down to release the jam. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, touch to clear the message and continue printing.
Page 220: [X]-Page Jam, Clear Manual Feeder. [25Y.xx]
Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next >...
Page 221 Clearing jams Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. From the printer control panel, touch to clear the message and continue printing.
Page 222: [X]-Page Jam, Open Automatic Feeder Top Cover. [28Y.xx]
Clearing jams [x]‑page jam, open automatic feeder top cover. [28y.xx] Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray. Open the ADF cover. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 223: Troubleshooting
Troubleshooting Troubleshooting Understanding printer messages Cartridge low [88.xy] You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Cartridge nearly low [88.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing.
Page 224: Close Front Door
Troubleshooting Change [paper source] to [paper size] load [orientation] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm.
Page 225: Disk Must Be Formatted For Use In This Device
Troubleshooting From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm. Complex page, some data may not have printed [39] Try one or more of the following: • From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to confirm.
Page 226 Troubleshooting Fax partition inoperative. Contact system administrator. Try either of the following: • From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. • Turn the printer off, and then turn it back on. If the message appears again, then contact your system support person or see the “Setting up the printer to fax”...
Page 227 Troubleshooting Imaging unit very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User’s Guide. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
Page 228 Troubleshooting Insufficient memory to collate job [37] Try one or more of the following: • From the printer control panel, select Continue to print the part of the job already stored and begin collating the rest of the print job. For non‑touch‑screen printer models, press to confirm.
Page 229 Troubleshooting Load manual feeder with [paper type] [paper size] [paper orientation] Try one or more of the following: • Load the multipurpose feeder with the correct size and type of paper. • Depending on your printer model, touch Continue or press to clear the message and continue printing.
Page 230 Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
Page 231 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 232: Remove Paper From Standard Output Bin
From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. For more information, visit http://support.lexmark.com or contact customer support. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: •...
Page 233: Replace All Originals If Restarting Job
“Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of the printer.
Page 234: Replace Jammed Originals If Restarting Job
Select Restart job to restart the scan job with the same settings from the previous scan job. For non‑touch‑screen printer models, press to confirm. Replace maintenance kit, 0 estimated pages remain [80.xy] Visit the Lexmark Web site at http://support.lexmark.com or contact customer support, and then report the message. The printer is scheduled for maintenance.
Page 235: Restore Held Jobs
“Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Restore held jobs? Try one or more of the following: •...
Page 236: Some Held Jobs Were Not Restored
Troubleshooting Serial option [x] error [54] Try one or more of the following: • Make sure that the serial cable is properly connected and is the correct one for the serial port. • Make sure that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and computer.
Page 237: Solving Printer Problems
Troubleshooting Supply needed to complete job Do either of the following: • Install the missing supply to complete the job. • Cancel the current job. Too many flash options installed [58] Turn off the printer. Unplug the power cord from the electrical outlet. Remove the extra flash memory.
Page 238: Basic Printer Problems
Troubleshooting Basic printer problems The printer is not responding Action Step 1 Go to step 2. Turn on the printer. Make sure the printer is turned on. Is the printer turned on? Step 2 Press the Sleep button Go to step 3. to wake the printer Check if the printer is in Sleep mode or Hibernate mode.
Page 239: Printer Display Is Blank
Troubleshooting Action Step 8 Go to step 9. Connect the printer cable securely to the Check if one end of the printer cable is plugged into a port on the printer printer and the and the other to the computer, print server, option, or other network computer, print server, device.
Page 240: Hardware And Internal Option Problems
Troubleshooting Hardware and internal option problems Cannot detect internal option Action Step 1 The problem is solved. Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Go to step 3.
Page 241: Tray Problems
Troubleshooting Tray problems Action Step 1 The problem is solved. Go to step 2. Pull out the tray, and then do one or more of the following: • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 242: Paper Feed Problems
Troubleshooting Paper feed problems Jammed pages are not reprinted Action Turn on Jam Recovery. The problem is solved. Contact customer support. From the home screen, navigate to: > Settings > General Settings > Print Recovery From the Jam Recovery menu, touch the arrows to scroll to On or Auto.
Page 243: Solving Print Problems
Troubleshooting Paper jam message remains after jam is cleared Action Check the entire paper path for jammed paper. Contact customer The problem is solved. support. Remove any jammed paper. From the printer control panel, touch Continue to clear the message. Does the paper jam message remain? Solving print problems Printing problems...
Page 244 Troubleshooting Action Step 3 The problem is solved. Add additional printer memory. Free up additional printer memory by deleting some of the held jobs. Does the job print? Error message about reading the flash drive appears Action Step 1 Go to step 2. Insert the flash drive into the front USB port.
Page 245: Incorrect Characters Print
Troubleshooting Incorrect characters print Action Step 1 Deactivate Hex Trace Go to step 2. mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Step 2 Contact...
Page 246: Printing Slows Down
Troubleshooting Large jobs do not collate Action Step 1 The problem is solved. Go to step 2. From the Finishing menu on the printer control panel, set Collate to “(1,2,3) (1,2,3).” Resend the print job. Did the job print and collate correctly? Step 2 The problem is solved.
Page 247: Print Jobs Do Not Print
Troubleshooting Action Step 1 The problem is solved. Go to step 2. Make sure the size of the paper loaded in the tray matches the fuser type. Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper. Resend the print job.
Page 248: Print Job Takes Longer Than Expected
Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 36. Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Print job takes longer than expected...
Page 249: Tray Linking Does Not Work
Troubleshooting Action Step 3 The problem is solved. Go to step 4. Remove held jobs stored in the printer memory. Resend the print job. Did the job print? Step 4 The problem is solved. Go to step 5. Disable the Page Protect feature. From the printer control panel, navigate to: Settings >...
Page 250: Unexpected Page Breaks Occur
Troubleshooting Action Step 2 The problem is solved. Contact customer support. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. Resend the print job.
Page 251: Print Quality Problems
Troubleshooting Print quality problems Characters have jagged or uneven edges Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: >...
Page 252 Troubleshooting Clipped pages or images Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the paper loaded. Resend the print job. Is the page or image clipped? Step 2 Go to step 3.
Page 253: Gray Background On Prints
Troubleshooting Compressed images appear on prints Note: Printing on letter-size paper using a 220-volt fuser compresses images. Action Step 1 The problem is solved. Go to step 2. Make sure the size of the paper loaded in the tray matches the fuser type.
Page 254: Horizontal Voids Appear On Prints
Troubleshooting Action Step 3 The problem is solved. Go to step 4. Reinstall the toner cartridge. Remove the cartridge. Install the cartridge. Resend the print job. Did the background disappear from the prints? Step 4 The problem is solved. Contact customer support.
Page 255: Incorrect Margins On Prints
Troubleshooting Action Step 3 Go to step 4. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 256: Paper Curl
Troubleshooting Action Step 3 The problem is solved. Contact customer support. Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Resend the print job. Are the margins correct? Paper curl Action Step 1 Go to step 2.
Page 257: Print Irregularities
Troubleshooting Print irregularities Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job. Do print irregularities still appear? Step 2 Go to step 3.
Page 258: Print Is Too Dark
Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
Page 259: Print Is Too Light
Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...
Page 260 Troubleshooting Action Step 4 From the printer Go to step 5. control panel, change Make sure that the paper has no texture or rough finishes. the texture settings in the Paper Texture Are you printing on textured or rough paper? menu to match the paper you are printing Step 5...
Page 261: Printer Is Printing Blank Pages
Troubleshooting Printer is printing blank pages Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.
Page 262: Printer Is Printing Solid Black Pages
Troubleshooting Printer is printing solid black pages Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 263: Repeating Defects Appear On Prints
Troubleshooting Repeating defects appear on prints Action Step 1 Go to step 2. Check if the distance between Measure the distance between the defects. the defects equal Check for a distance between the defects that equals: to 80 mm (3.15 in.) •...
Page 264: Skewed Print
Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. Resend the print job. Do shadow images still appear on prints? Step 4 Contact customer...
Page 265: Streaked Horizontal Lines Appear On Prints
Troubleshooting Streaked horizontal lines appear on prints Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3.
Page 266: Streaked Vertical Lines Appear On Prints
Troubleshooting Streaked vertical lines appear on prints Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. Resend the print job. Do streaked vertical lines appear on prints? Step 2 Go to step 3.
Page 267: Toner Fog Or Background Shading Appears On Prints
Troubleshooting Action Step 5 Contact customer The problem is solved. support Replace the imaging unit, and then resend the print job. http://support.lexmar k.com or your service Do streaked vertical lines appear on prints? representative. Toner fog or background shading appears on prints Action Step 1 Go to step 2.
Page 268: Toner Rubs Off
Troubleshooting Toner rubs off Action Step 1 Go to step 2. Specify the paper type and weight from the From the Paper menu on the printer control panel, check the paper type tray settings to match and weight. the paper loaded in the tray.
Page 269: Uneven Print Density
Troubleshooting Uneven print density Action Replace the imaging unit, and then resend the print job. Contact customer The problem is solved. support. Is the print density uneven? Vertical voids appear on prints Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern.
Page 270: Solving Copy Problems
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 271: Partial Document Or Photo Copies
Troubleshooting Partial document or photo copies Action Step 1 Go to step 2. Place the document or photo facedown on the Check the placement of the document or photo. scanner glass in the Make sure the document or photo is loaded facedown on the scanner upper left corner.
Page 272 Troubleshooting Action Step 4 Go to step 5. See “Print quality problems” on Send a print job, and then check for print quality problems. page 251. From the General Settings menu, adjust the Eco‑Mode settings. From the Copy menu, adjust the Darkness setting. If the print remains faded, then replace the toner cartridge.
Page 273: Solving Fax Problems
Troubleshooting Action Step 9 Contact customer The problem is solved. support. Check for washed‑out or overexposed output. From the Copy screen, adjust the settings of the following: • Background Removal—Reduce the current setting. • Darkness—Increase the current setting. Resend the copy job. Do pages show washed‑out or overexposed prints? Scanner unit does not close Action...
Page 274: Caller Id Is Not Shown
Troubleshooting Caller ID is not shown Action Contact your telephone company to check if your telephone line is The problem is solved. Contact customer subscribed to the caller ID service. support. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting.
Page 275 Troubleshooting Action Step 5 The problem is solved. Go to step 6. Check the telephone wall jack. Plug the telephone cable into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone cable into the wall jack.
Page 276: Can Receive But Not Send Faxes
Troubleshooting Action Step 8 The problem is solved. Go to step 9. Temporarily disconnect other equipment (such as answering machines, computers with modems, or telephone line splitters) between the printer and the telephone line, and then try sending or receiving a fax. Can you send or receive a fax? Step 9 The problem is solved.
Page 277: Can Send But Not Receive Faxes
Troubleshooting Action Step 2 The problem is solved. Go to step 3. Load the original document properly. Load the original document faceup, short edge first into the ADF tray or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 278: Received Fax Has Poor Print Quality
Troubleshooting Action Step 3 The problem is solved. Contact customer support. Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. Can you receive faxes? Fax and e-mail functions are not set up Notes: •...
Page 279: Solving Scanner Problems
Troubleshooting Action Step 2 The problem is solved. Go to step 3. Decrease the incoming fax transmission speed. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 280: Cannot Scan From A Computer
Troubleshooting Cannot scan from a computer Action Step 1 Go to step 3. Go to step 2. Make sure the printer is turned on and that Ready appears on the printer display before scanning a job. Does Ready appear before scanning the job? Step 2 Clear the error Go to step 3.
Page 281 Troubleshooting Action Step 3 Go to step 4. See “Cleaning the scanner glass” on Clean the scanner glass and the ADF glass using a clean, lint‑free cloth page 199. dampened with water. Is the scanner glass clean? Step 4 Go to step 5. Place the document or photo facedown on the Check the placement of the document or photo.
Page 282: Scanning Takes Too Long Or Freezes The Computer
Troubleshooting Action Step 3 Close the file you are Go to step 4. scanning. Check if the document or photo you want to scan is open in another application or being used by another user. Is the file you want to scan open by another application or user? Step 4 Contact customer...
Page 283: The Scanner Does Not Respond
Troubleshooting The scanner does not respond Action Step 1 Go to step 2. Turn on the printer. Check if the printer is turned on. Is the printer turned on? Step 2 Go to step 3. Connect the printer cable securely to the Check if the printer cable is securely attached to the printer and the printer and the computer, print server, option, or other network device.
Page 284: Solving Home Screen Applications Problems
Troubleshooting Solving home screen applications problems An application error has occurred Action Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.
Page 285 Troubleshooting Action Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 286: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
Page 287: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 288: Noise Emission Levels
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 289: Temperature Information
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 290: Energy Star
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Page 291: Power Consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Page 292: Industry Canada Compliance Statement
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 293 If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. www.lexmark.com or your Lexmark representative.
Page 294: Notice To Users Of The Canadian Telephone Network
Notices The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.
Page 295: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 296: Regulatory Notices For Wireless Products
Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 297: Taiwan Ncc Rf Notice Statement
Notices The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb.
Page 298 Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 299 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 300: Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 301: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 302 Notices Patent acknowledgment The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport Layer Security (TLS) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp.
Page 303: Index
Index Index answering machine checking an unresponsive Numerics setting up 92 printer 238 250‑sheet tray AppleTalk menu 137 checking status of parts and installing 32 applications supplies 200 550‑sheet tray understanding 20 checking the status of parts and installing 32 attaching cables 35 supplies 200 available internal options 26...
Page 304 Index connecting to a wireless network copy screen custom job using PIN (Personal Identification content source 81 e‑mail options 90 Number) method 41 content type 81 custom name using Push Button Configuration options 80, 82 configuring 56 method 41 Copy Settings menu 153 Custom Names menu 129 using the Embedded Web copy troubleshooting...
Page 305 Index Ethernet networking setting up e‑mail function 84 Macintosh 38 using a shortcut number 86 Eco‑Mode setting 191 Windows 38 using the address book 86 edge erase Ethernet port 35 using the printer control panel 85 e‑mail options 90 Ethernet setup fax options 112 preparing for an 37 scan options 120...
Page 306 Index fax troubleshooting footer caller ID is not shown 274 inserting 79 icons on the home screen can receive but not send Forms and Favorites hiding 19 faxes 276 setting up 21 showing 19 can send but not receive forwarding faxes 110 Image menu 188 faxes 277 FTP address...
Page 307 [paper size] [paper list of 121 modem, fax is disabled. 231 orientation] 229 Miscellaneous 141 noise emission levels 288 loading Network [x] 132 Non‑Lexmark [supply type], see multipurpose feeder 50 Network Card 134 User’s Guide [33.xy] 231 trays 45 Network Reports 134...
Page 308 269 paper panel 200 print troubleshooting characteristics 59 checking, using the Embedded error reading flash drive 244 different sizes, copying 75 Web Server 200 held jobs do not print 243 letterhead 60 using genuine Lexmark 200 incorrect characters print 245...
Page 309 [28y.xx] 222 [84.xy] 226 to modem, fax is disabled. 231 [x]‑page jam, open front door. Imaging unit very low, [x] Non‑Lexmark [supply type], see [20y.xx] 213 estimated pages remain User’s Guide [33.xy] 231 [x]‑page jam, open rear door.
Page 310 60, 190 Reinstall missing or unresponsive Too many trays attached [58] 237 recycling cartridge [31.xy] 232 Unformatted flash detected Lexmark packaging 194 Reinstall missing or unresponsive [53] 237 Lexmark products 194 imaging unit [31.xy] 232 Unsupported USB hub, please...
Page 311 Index resolution Scanner automatic feeder cover sending fax e‑mail options 89 open 235 using shortcuts 106 fax options 111 Scanner disabled by admin using the address book 106 scan options 119 [840.01] 235 sending fax at a scheduled resolution, fax Scanner disabled.
Page 312 190 expected 248 an application error has storing 202 tray linking does not work 249 occurred 284 using genuine Lexmark 200 unexpected page breaks cannot open Embedded Web using recycled paper 190 occur 250 Server 284 supplies, ordering...
Page 313 Index print is too dark 258 using a shortcut number print is too light 259 scanning to an FTP address 115 printer is printing solid black using Forms and Favorites 65 pages 262 using Hibernate Mode 193 repeating print defects appear on using recycled paper 190 prints 263 using shortcuts...

Lexmark XM1140 User Manual

Safety Information

Learning about the Printer

Understanding the Printer Control Panel

Setting up and Using the Home Screen Applications

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Notices

Index

Quick Links

Related Manuals for Lexmark XM1140

Summary of Contents for Lexmark XM1140