When Paper Is Jammed - Mitsubishi Electric CP-D2E User Manual

Troubleshooting

When paper is jammed

When paper is jammed, the Access and PAPER indicators blink and printing stops.
Follow these steps to remove jammed paper.
1
Turn off the printer.
2
Remove the paper-cassette.
3
Turn on the printer again. The paper should be ejected automatically.
• If the paper is automatically ejected, go to Step 8.
• If the paper is not automatically ejected, turn off the printer and go to Step 4.
4
Check the inside of the paper-cassette door to see whether paper is visible at the
rear.
• If it is, go to Step 5.
• If it is not, contact your dealer.
Notes
• Do not pull the jammed paper too hard. The paper may tear inside the printer.
• Jammed paper that has been removed cannot be used for printing. If it is used, a printer failure might occur.
5
Open the ribbon cartridge door. Use a flathead screwdriver to turn the screw in the
counterclockwise or clockwise direction.
EN-36
Screw