Manual Activation:
Manual activation should be tried if one of these scenarios has taken place.
●
If you never see an auto activation sequence, then try manual activation.
●
Auto activation appears to have worked, you got the +WDSW:12,1, but modem cannot get a data connection going.
Manual Activation Sequence:
1. Confirm that the modem is registered to the Sprint Home Network, enter AT+CREG? The modem should respond with 0,1.
If the modem responds with something other than 0,1, then you are not on the home network and the unit will not activate.
2. Set preferred roaming status by enterring AT+WRMP=1 to force the home network.
3. Enter AT+WDSS=1,1 to start the manual activation process. The modem will respond with OK and then the manual
activation begins. The following modem responses will be displayed:
Modem Response
+WORG: #777
+WCNT: 33
+WDSI: 4
+WDSI: 6
+WDSI: 8,1
+WDSI: 22,10
+WEND: 0
OFFLINE
RESET
+WIND: 8
+WIND: 3
+WIND: 7
+WIND: 4
●
If you did not get the above sequence, then the unit may be defective. Contact Multi-Tech Technical Support at
support.multitech.com
●
If you did get the above sequence, you can now try a data connection to verify that you are activated.
●
If the data connection fails, then contact Sprint and check on the account status.
●
If you still need assistance, then contact Multi-Tech Support at support.multitech.com
Multi-Tech Systems, Inc. MultiModem rCell User Guide
Comment
Initiate data call
1xRTT data call
Modem starts sending data to the server
The authentication has succeeded, a session with the server started
The session with the server is finished
Provisioning update
Modem is disconnecting from cell network
Modem is going to reset
Network is lost
Network service is available
Modem is ready to take commands
Appendix F – Sprint Activation Failure Corrective Action
77
Need help?
Do you have a question about the MultiModem rCell and is the answer not in the manual?