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Multitech MultiModem rCell User Manual

Intelligent wireless router
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  • Page 1 MultiModem® rCell Intelligent Wireless Router User Guide...
  • Page 2 (800) 972-2439 or (763) 717-5863 World Headquarters Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 Phone: 763-785-3500 or 800-328-9717 Fax: 763-785-9874 Warranty To read the warranty statement for your product, please visit: http://www.multitech.com/warranty.go Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 3: Table Of Contents

    Resetting the Router ............................18 Chapter 3 - Web Management Software ......................19 Navigating the Web Management Software......................19 Submit and Save & Restart ..........................19 Screen Parts ..............................20 Screen Buttons ............................... 20 Multi-Tech Systems, Inc. MultiModem rCell User Guide...
  • Page 4 IPSec ..................................45 IPSec > IPSec ..............................45 Tools ..................................49 Tools > Tools ..............................49 Tools > Firmware Upgrade ..........................49 Tools > Load Configuration ..........................50 Tools > Save Configuration ..........................50 Multi-Tech Systems, Inc. MultiModem rCell User Guide...
  • Page 5 Restriction of the Use of Hazardous Substances (RoHS) ..................62 Information on HS/TS Substances According to Chinese Standards ..............63 Information on HS/TS Substances According to Chinese Standards (in Chinese) ..........64 依照中国标准的有毒有害物质信息 ......................64 Index ................................65 Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 6: Chapter 1 - Introduction And Description

    This User Guide describes the MultiModem® rCell intelligent wireless routers with an Ethernet II interface. The MultiModem rCell Router is configured for one of three connectivity modes: always-on, wake-up on ring, or dial- on demand. The always-on network connection automatically establishes a wireless data connection and allows for around the clock surveillance, monitoring or real time data acquisition of any remote Ethernet device such as a Web camera.

  • Page 7: Safety Warnings

    Keep the device on the opposite the side of the body from the pacemaker to add extra distance between the pacemaker and the device. ● Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt or jacket pocket directly over the pacemaker). Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 8: Internal Lithium Battery

    1 Bar ON: Very weak signal (7 < = RSSI <14) 1 Bar and 2 Bar: Weak signal (15 < = RSSI <23) 1 Bar, 2 Bar, and 3 Bar ON: Good signal (24 <= RSSI > = 31) Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 9: Specifications

    When this occurs depends on the interaction of several factors, such as ambient temperature, operating mode, and transmit power. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 10: Power Draw

    20cm from all persons and must not transmit simultaneously with any other antenna transmitters. User and installers must be provided with antenna installation instructions and transmitter operating conditions to satisfying RF exposure compliance. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 11: Gsm Antenna Requirements/Specifications

    Including cable loss the total radiated power (TRP) at the antenna shall be no less than +22/24.5 dBm for 850/1900 MHz respectively, and the total isotropic sensitivity (TIS) at the antenna shall be no less than -99/101.5 dBm for 850/1900 MHz respectively. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 12: Chapter 2 - Installation

    Attach the appropriate interchangeable blade piece to the power supply module. Screw-on the power lead from the power supply module into the power connection on the router. Plug the power supply into your power source. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 13: Mounting The Router

    Establish a TCP/IP connection at the pc so the PC can communicate with the router. Note that these steps are based on Windows XP. Click Start > Control Panel. Double-click Network Connections. The Network Connections screen displays. Right-click Local Area Connection and select Properties. Multi-Tech Systems, Inc. MultiModem rCell User Guide...
  • Page 14 Select Use the following IP address. Enter the computer’s IP Address. Example: 192.168.2.x. Note: The x in the address stands for numbers 101 and up. Enter the Subnet Mask. Example: 255.255.255.0 Enter the Default Gateway. Example: 192.168.2.1 Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 15: Logging Into Web Management Software

    Configuring the Router Use Wizard Setup for basic router configuration. To setup additional features and functions, refer to Chapter 3, Web Management Software. In the Web Management Software: Click Wizard Setup. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 16: Wizard Setup

    For HSPA, the number is *99***1#. For HSPA models, enter the APN (Access Point Name). The APN is assigned by your wireless service provider. Init String You can set up to 4 router initialization strings. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 17: Verifying Signal Strength

    Your wireless service provider assigns an APN (Access Point Name), but you may have to ask for it. An access point is an IP network to which a MultiModem rCell Router connects. The Web Management software asks for the APN on the Wizard Setup screen and the PPP screen.

  • Page 18: Account Activation For Wireless Devices

    Hold the Reset button in until the Status Light goes out. Then, release it. This also sets the username and password back to admin and admin and the IP address to the default, 192.168.2.1. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 19: Chapter 3 - Web Management Software

    After saving changes, you need to restart for the changes to take effect. To restart, click Save & Restart on the Menu bar. You can wait to restart until you finish changing settings on multiple pages. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 20: Screen Parts

    Click this button to return to the Home screen. Wizard Setup: Click this button to display the Wizard Setup screen on which you can quickly set up your MultiModem rCell Router with basic configuration settings. Logout: Click this button to Logout and return to the login screen.

  • Page 21: Submenus

    Service Status TCP/UDP Client Live Log TCP/UDP Server Live Log IPSec Live Log IPSec Log Traces Web Management Software Screens The rest of this chapter describes each of the Web Management software screens. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 22: Ip Setup

    Chapter 3 – Using the Web Management Software IP Setup Setup > General Configuration In the General Configuration, you will set the general system-based parameters. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 23: General Configuration

    Enable. The router will send a broadcast packet on the specified server port every 10 seconds or whatever interval the broadcast timer is set to. Server Port: Enter the Server Port Number. Default port is 1020. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 24: Telnet Configuration

    Enter the Password for access to the Web Management software. Default is admin. Notes: User name and password are case-sensitive. Change the password to one that is more secure. Passwords can be up to 100 characters. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 25: Ip Setup > Ddns Configuration

    Default = 28 days. Range is 1 – 99 days. System: Sets the system registration type as either Dynamic or Custom. Default = Dynamic. Domain: Enter the registered Domain name. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 26: Ip Setup > Sntp Configuration

    No default. Polling Time: Enter the polling time at which the SNTP client requests the server to update the time. Default is 300 minutes. Time must be entered in minutes. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 27: Ip Setup > Static Routes

    The options to Delete or Edit a route after it has been defined and added are available by using the table at the bottom of the screen. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 28: Ip Setup > Remote Configuration

    Choose all that apply. Click Add after each selection. The network or host displays at the bottom of the screen. Delete: You will have the option to delete Any and WAN Interface in the Options window once it is added. Click on Delete in the Options window. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 29: Ppp

    This prevents the user from adding any DNAT rules, which if allowed would defeat the purpose of enabling Routing. Note: For routing to take effect, save the configuration after enabling it. It won’t be effective on the fly at runtime. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 30: Icmp Keep Alive Check

    Set the dial number to be dialed. Default is NULL.  For HSPA models, the Dial Number is *99***1#  For EVDO models, the Dial Number is #777 Dial Prefix: Set the modem dial prefix. The default is ATDT. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 31: Ppp > Wakeup-On-Call

    The default is disable. When enabled, the router will reconnect when it sees IP traffic on the LAN that is needed to be routed. If this feature is disabled, Dial-on-Demand initiates a PPP connection to the Internet only from the WAN, not from the LAN. Multi-Tech Systems, Inc. MultiModem rCell User Guide...
  • Page 32 ID from the WAN. The default is NULL string. Note: If the string is not configured, acknowledgement to the caller will not be sent upon successful caller ID reception. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 33: Ppp > Wakeup-On-Call Examples

    On the PPP > Wakeup-on-Call screen, set up the following parameters and click Submit. Wakeup-on-Call Configuration Select Enable for Wakeup-on-Call. ● Set the Time Delay to 3 seconds. You can use the 10 second default. ● All Init Strings should be empty. ● Multi-Tech Systems, Inc. MultiModem rCell User Guide...
  • Page 34 Enter a caller’s ID that you want added to the Caller ID list. ● Click Add to save each Caller ID as it is entered to the Caller ID list. ● Click Save & Restart to save all the settings and reboot. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 35: Ppp > Power-On Configuration

    These commands will be sent every time a PPP connection to the network is initiated. HSDPA AT Commands Examples: AT+CGSN Product Serial Number AT+CGMR Software Version AT+CSQ Signal Quality AT+CNUM Wireless Subscriber Number AT+COPS? Network Information (Operator) AT+CREG? Network Registration Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 36: Networks & Services

    Enter the Network Mask of the Network/Host. For Host addresses, the mask is entered as 32. For more information, see Appendix A -- Table of Commonly Supported Subnets. When you click Add, the defined network displays at the bottom of the screen. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 37: Networks & Services > Service Configuration

    The options to Delete or Edit a service after it has been defined and added are available by using the table at the bottom of the screen. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 38: Packet Filters > Packet Filters

    Networks section. Service: Enter the service that is to be matched with the filter rule. These services must be pre- defined in the Services section. These services precisely define the traffic to be filtered. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 39: Packet Filters > Dnat Configuration

    Select the source address for packets that are going to be sent. If you do not want to change the address, select NOCHANGE. Click Save after making changes. The defined DNAT configuration displays at the bottom of the screen. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 40: Packet Filters > Dnat Example

    NOCHANGE. Example: NOCHANGE Click Save to save the configuration. Click Save and Restart once you have completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 41: Packet Filters > Advanced

    ICMP on WAN: Enable/disable the transfer of ICMP packets on the WAN interface. Default is enabled. ICMP Forward: Enable/disable the forwarding of ICMP packets through the firewall into the local network. Default is enabled. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 42: Gre Tunnels

    Set either Remote IP or FQDN. Enter the FQDN (Fully Qualified Domain Name) for the Remote IP, which can be either the IP Address or an FQDN. Click Add when done. GRE Tunnels display at the bottom of the screen. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 43: Gre Tunnels > Gre Routes Configuration

    Configuration. The tunnel configuration must be completed before setting the GRE route configuration. To add the network and tunnel, click Add. The GRE route configuration displays at the bottom of the screen. DHCP Server DHCP Server > Subnet Settings Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 44: Dhcp Server > Fixed Addresses

    IP Address: Enter the fixed IP address to be assigned. Click Add. The addresses display in the table at the bottom of the screen. You can delete or edit the address range if necessary. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 45: Ipsec

    Check the VPN Status checkbox to enable IPSec. Click the Save button. Add a New Connection IKE Connection Click Add for IKE Connection to access the IKE Connection setup. Manual Connection Click Add for Manual Connection to access the Manual Connection setup. Multi-Tech Systems, Inc. MultiModem rCell User Guide...
  • Page 46 This is the interface initiating the IPSec tunnel. Local LAN Internal subnet of the local security gateway for which the security services should be provided. If the router acts as a host, this should be configured as None. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 47: Add Manual Connection

    Select the authentication algorithms to be used for the respective security services. Options are: MD5-96 and SHA1-96. Authentication Key The VPN firewall could use either MD5-96 or SHA1-96 for authentication. For example, MD5-96 could have a key of abcdefgh12345678. Multi-Tech Systems, Inc. MultiModem rCell User Guide...
  • Page 48 None. NetBIOS Broadcast Check this option to enable broadcasts over the connection. It will allow computers on the network to share Microsoft file and printer sharing information. Click Save to save these settings. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 49: Tools

    Highlight the file name and press Enter so that the file name displays in the text box. Make sure you select the correct BIN file; otherwise, your router can become inoperable. Then click Upgrade. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 50: Tools > Load Configuration

    Configuration upgrades take at least 3 seconds to download and 60 seconds to install the settings and ● reboot. Reboot happens automatically. Tools > Save Configuration Click Save Configuration to save the configuration. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 51: Statistics & Logs

    Chapter 3 – Using the Web Management Software Statistics & Logs Statistics & Logs > System Information This image shows an example of Statistics & Logs System information Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 52: Statistics & Logs > Ethernet

    Chapter 3 – Using the Web Management Software Statistics & Logs > Ethernet This image shows an example of Ethernet statistics. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 53: Statistics & Logs > Ppp

    Chapter 3 – Using the Web Management Software Statistics & Logs > PPP This image shows an example of PPP statistics when PPP is enabled. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 54: Statistics & Logs > Ppp Trace

    This image shows an example of PPP trace messages. Statistics & Logs > DHCP Statistics This image shows an example of DHCP statistics. Statistics & Logs > GRE Statistics This page displays active tunnel statistics. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 55: Statistics & Logs > Modem Information

    This page displays the service status summary. Statistics & Logs > TCP/UDP Client Live Log This page displays the TCP/UDP Client Live Log. Statistics & Logs > TCP/UDP Server Live Log This screen displays the TCP/UDP Server Live Log. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 56: Statistics & Logs > Ipsec Live Log

    Chapter 3 – Using the Web Management Software Statistics & Logs > IPSec Live Log This screen displays the IPSec Live Log. Statistics & Logs > IPSec Log Traces This screen displays the IPSec Log Traces. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 57: Appendix A - Commonly Supported Subnets Reference Table

    Network Number Hosts Available Broadcast Address 255.255.255.248 N.N.N.0 N.N.N.1-6 N.N.N.7 N.N.N.8 N.N.N.9-14 N.N.N.15 N.N.N.16 N.N.N.17-22 N.N.N.23 N.N.N.24 N.N.N.25-30 N.N.N.31 N.N.N.32 N.N.N.33-38 N.N.N.39 N.N.N.40 N.N.N.41-46 N.N.N.47 N.N.N.48 N.N.N.49-54 N.N.N.55 N.N.N.56 N.N.N.57-62 N.N.N.63 N.N.N.64 N.N.N.65-70 N.N.N.71 Multi-Tech Systems, Inc. MultiModem rCell User Guide...
  • Page 58 N.N.N.80 N.N.N.81-82 N.N.N.83 N.N.N.84 N.N.N.85-86 N.N.N.87 N.N.N.88 N.N.N.89-90 N.N.N.91 N.N.N.92 N.N.N.93-94 N.N.N.95 N.N.N.96 N.N.N.97-98 N.N.N.99 N.N.N.100 N.N.N.101-102 N.N.N.103 N.N.N.104 N.N.N.105-106 N.N.N.107 N.N.N.108 N.N.N.109-110 N.N.N.111 N.N.N.112 N.N.N.113-114 N.N.N.115 N.N.N.116 N.N.N.117-118 N.N.N.119 N.N.N.120 N.N.N.121-122 N.N.N.123 Multi-Tech Systems, Inc. MultiModem rCell User Guide...
  • Page 59 N.N.N.212 N.N.N.213-214 N.N.N.215 N.N.N.216 N.N.N.217-218 N.N.N.219 N.N.N.220 N.N.N.221-222 N.N.N.223 N.N.N.224 N.N.N.225-226 N.N.N.227 N.N.N.228 N.N.N.229-230 N.N.N.231 N.N.N.232 N.N.N.233-234 N.N.N.235 N.N.N.236 N.N.N.237-238 N.N.N.239 N.N.N.240 N.N.N.241-242 N.N.N.243 N.N.N.244 N.N.N.245-246 N.N.N.247 N.N.N.248 N.N.N.249-250 N.N.N.251 N.N.N.252 N.N.N.253-254 N.N.N.255 Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 60: Appendix B - Regulatory Information

    Consult the dealer or an experienced radio/TV technician for help. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 61: Emc Requirements For Industry Canada

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. July, 2005 Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 62: Reach Statement

    Maximum Soldering temperature = 260C (in SMT reflow oven) Lead usage in some components is exempted by the following RoHS annex, therefore higher lead concentration would be found in some modules (>1000 PPM); Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 63: Information On Hs/Ts Substances According To Chinese Standards

    Represents that the concentration of such hazardous/toxic substance in all the units of homogeneous material of such component is higher than the SJ/Txxx-2006 Requirements for Concentration Limits. Represents that no such substances are used or that the concentration is within the aforementioned limits. Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 64: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    汞 镉 六价铬 多溴联苯 多溴二苯醚 (CR6+) (PB) (Hg) (CD) (PBB) (PBDE) 印刷电路板 电阻器 电容器 铁氧体磁环 继电器/光学部件 二极管/晶体管 振荡器和晶振 调节器 电压传感器 变压器 扬声器 连接器 螺丝、螺母以及其它五金件 交流-直流电源 软件/文档 CD 手册和纸页 底盘 表示所有使用类似材料的设备中有害/有毒物质的含量水平高于 SJ/Txxx-2006 限量要求。 表示不含该物质或者该物质的含量水平在上述限量要求之内。 Multi-Tech Systems, Inc. MultiModem rCell User Guide...

  • Page 65: Index

    Firmware Upgrade ........... 50 Raw Dialout configuration ........23 Reset Modem in Tools ..........49 RoHS Compliance ............. 62 General Configuration – IP Setup ......22 Route configuration ..........27 GRE route configuration .......... 43 Multi-Tech Systems, Inc. MultiModem rCell User Guide...
  • Page 66 Wakeup on Call Examples ........33, 34 Statistics & Logs > PPP ..........53 WEEE Directive ............61 Subnets ..............57 Wizard Setup ............16 Supported Subnets ..........57 Syslog configuration ..........23 Multi-Tech Systems, Inc. MultiModem rCell User Guide...

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