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Summary of Contents for Multitech MTCBA-H3-EN3-P1
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Page 1: User Guide
MultiModem rCell ® Intelligent Wireless Router User Guide... -
Page 2: Technical Support
Contacting Multi-Tech Support Online Support Portal: https://support.multitech.com In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and much more. -
Page 3: Table Of Contents
Table of Contents Table of Contents CHAPTER 1 – INTRODUCTION AND PRODUCT DESCRIPTION ........4 Related Documentation .................................. 4 Safety Warnings ..................................... 5 Front Panel ..................................... 6 Package Contents ................................... 6 Specifications ....................................7 Cellular Information ..................................9 GSM Antenna Requirements/Specifications ..........................10 CHAPTER 2 - INSTALLATION ...................... -
Page 4: Chapter 1 - Introduction And Product Description
Chapter 1 – Introduction and Product Description This User Guide describes the MultiModem® rCell intelligent wireless routers with an Ethernet II interface. The MultiModem rCell Router is configured for one of three connectivity modes: always-on, wake-up on ring, or dial-on demand. The always-on network connection automatically establishes a wireless data connection and allows for around the clock surveillance, monitoring or real time data acquisition of any remote Ethernet device such as a Web camera. -
Page 5: Safety Warnings
Chapter 1 – Introduction and Description Safety Warnings Ethernet Ports Caution The Ethernet ports are not designed to be connected to a Public Telecommunication Network or used outside the building. RF Safety The remote modems are cellular devices. It is important to follow any special regulations regarding the use of radio equipment due in particular to the possibility of Radio Frequency (RF) interference. -
Page 6: Front Panel
Chapter 1 – Introduction and Description Front Panel The front panel contains Power and Status LEDs, two Ethernet LEDs, two modem LEDs, and three signal LEDs. The Power LED indicates that DC power is present and the Status LED blinks when the unit is functioning normally. The two Ethernet LEDs indicate transmit and receive activity and connection speed of 10 or 100Mbps on the Ethernet link. -
Page 7: Specifications
Chapter 1 – Introduction and Description Specifications Features MTCBA-H3-EN3 MTCBA-EV1-EN3 HSPA CDMA2000 1xRTT EV-DO Rev. A Standard (backward compatible to EV-DO Rev. 0 and CDMA 1x networks) SMS is based on CS/Packet-switched (PS) domain of GSM and WCDMA Band, Frequency HSPA/HSDPA/UMTS Triple-band: Dual-band 800/1900 MHz bands with 2100/1900/850 MHz with Rx diversity... - Page 8 Chapter 1 – Introduction and Description single cause for this function. Rather, it is the result of an interaction of several factors, such as the ambient temperature, the operating mode and the transmit power. Multi-Tech Systems, Inc. MultiModem rCell User Guide...
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Page 9: Cellular Information
Chapter 1 – Introduction and Description Power Power Draw for MTCBA-H3-EN3 (GSM850/HSDPA) product: Peak Rst Input Voltage= (Inrush 5.0Volts Idle Mode Typical Maximum Peak Tx Current) GSM850 Current(AMPS) 0.345 0.450 1.20 3.60 Watts 1.76 2.29 5.94 HSDPA Current(AMPS) 0.345 0.760 1.01 1.40 Watts... -
Page 10: Gsm Antenna Requirements/Specifications
Chapter 1 – Introduction and Description FCC Requirements for the Antenna The antenna gain, including cable loss, for the radio you are incorporating into your product design must not exceed the requirements at 850 MHz and 1900 MHz as specified by the FCC grant for mobile operations and fixed mounted operations as defined in 2.1091 and 1.1307 of the FCC rules for satisfying RF exposure compliance. -
Page 11: Chapter 2 - Installation
Chapter 2 - Installation Insert the SIM Card into Holder, If required The router requires the power supply connection to begin operation. It also requires a SIM card (Subscriber Identity Module) to operate on a GSM network. To install the SIM, do the following: Open the SIM door by pressing down on the tab on the top of the door and prying it open. - Page 12 Chapter 2 – Installation Note: Use either #6 or #8 pan head screws for all four mount locations. Multi-Tech Systems, Inc. MultiModem rCell User Guide...
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Page 13: Set Your Pc's Tcp/Ip Address For Ethernet Functionality
Chapter 2 – Installation Set Your PC’s TCP/IP Address for Ethernet Functionality The following directions establish a TCP/IP connection at the pc so the PC can communicate with the router. The following directions were written using a Windows XP/ 2003+ operating system. Click Start | Control Panel. - Page 14 Chapter 2 – Installation The Internet Protocol (TCP/IP) Properties screen. Important Note: If this screen opens and displays your current IP configuration, we suggest you record this information for future reference (i.e., after the router is configured, you may wish to return this PC to its original settings). ●...
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Page 15: Configure Ethernet Interface Using Web Management Software
Chapter 2 – Installation Configure Ethernet Interface Using Web Management Software You are now ready to configure the Ethernet interface. This is accomplished by using the router's factory-installed Web Management software. The software is accessed through a Web browser. Open a Web browser From the pc, open a Web browser. -
Page 16: Wizard Setup
Chapter 2 – Installation After clicking the Wizard Setup selection, the Wizard Setup screen displays. Wizard Setup A minimum router configuration is provided using the Wizard Setup. This provides a quick way to enter and save information needed to create a connection to the Internet. The table below provides the information for the minimum configuration. IP Configuration IP Address The default is 192.168.2.1. -
Page 17: Verifying Signal Strength
Once you have a good signal for where you are going to place the router, either refer back to Optional Mounting in this Chapter if you are permanently mounting your router or continue with Account Activation for Wireless Devices. Account Activation for Wireless Devices http://www.multitech.com/activation.go Please refer to Multi-Tech’s Cellular Activation Web site at for information on activating your cellular modem. -
Page 19: Chapter 3 - Using The Web Management Software
Chapter 3 - Using the WEB Management Software The Web Management software configures the Ethernet functionality of your router. Navigating the Web Management Software This section explains the menu structure and the navigation buttons of the router’s Web Management software. Menu Bar IP Setup: Sets up a General Configuration, HTTP, DDNS, SNTP, Static Routes, and Remote Configuration. - Page 20 Chapter 3 – Using the Web Management Software Screen Parts Menu Bar Submenu Title Submenu List Screen Buttons Screen Name Screen Input Area Screen Buttons Home: Click this button to return to the Home screen. Wizard Setup: Click this button to display the Wizard Setup screen on which you can quickly set up your MultiModem rCell Router with basic configuration settings.
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Page 21: Web Management Software Screens
Chapter 3 – Using the Web Management Software Web Management Software Screens The rest of this chapter describes each of the Web Management software screens. IP Setup IP Setup > General Configuration In the General Configuration, you will set the general system-based parameters. Multi-Tech Systems, Inc. - Page 22 Chapter 3 – Using the Web Management Software General Configuration Date and Time: The system date and time display in these formats: MM/DD/YYYY / HH:MM:SS. A real time clock is part of SNTP to display proper time. IP Configuration Enter the following addresses for the Ethernet interface. IP Address (Default = 192.168.2.1), Mask (Default 255.255.255.0), Default Gateway (Default 0.0.0.0), Primary DNS (Default 0.0.0.0), Secondary DNS (Default 0.0.0.0).
- Page 23 Chapter 3 – Using the Web Management Software IP Setup > HTTP Configuration HTTP Configuration HTTP Port: Enter the port number on which the HTTP server will listen for requests. Default is 80. HTTP Time-0ut: Set the HTTP session in seconds. The default is 120 seconds. Authentication Username: Enter the Username that can access to the Web Management software.
- Page 24 Chapter 3 – Using the Web Management Software IP Setup > DDNS Configuration DDNS (Dynamic Domain Naming System) is dependent upon cellular network/account configuration. DDNS allows you to have a static domain name with a dynamic IP address. Whenever your dynamic IP address changes, it is submitted to the DDNS server where your domain name is updated to point to the new IP address.
- Page 25 Chapter 3 – Using the Web Management Software General Configuration Enable or disable the SNTP Client to contact the configured server on the UDP port 123 and set the local SNTP Client: time. The default is Disable. Server: Enter the SNTP server name or IP address to which the SNTP Client must contact in order to update the time.
- Page 26 Chapter 3 – Using the Web Management Software Daylight Saving End Time End Ordinal: Set the end ordinal to use during Daylight Saving mode. Select the week in which daylight saving time ends. Options are first/second/third/fourth/last. Default is first. End Month: Set the end month to use during Daylight Saving mode.
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Page 27: Ppp
Chapter 3 – Using the Web Management Software PPP > PPP Configuration NAT Configuration Enable/disable NAT (Network Address Translation). The default is Enable. If NAT is enabled: ● Your LAN can use one set of IP addresses for internal traffic and a second set of addresses for external traffic. - Page 28 Chapter 3 – Using the Web Management Software PPP General Enable/disable PPP. The default is Disable. When enabled, the unit functions as a router. PPP must be disabled to access the integrated cellular modem directly using telnet port 5000. If PPP is enabled, you cannot access the integrated cellular modem.
- Page 29 Chapter 3 – Using the Web Management Software PPP > Wakeup-on-Call The Wakeup-on-Call feature allows the router to wake up and initiate a connection when there is an incoming call or LAN activity. If you desired some security with this feature, you can set up the router to wake up based on Caller ID or SMS instead of allowing all incoming calls to wakeup the router.
- Page 30 Chapter 3 – Using the Web Management Software Caller Acknowledgement Configuration The configured string of (0 to 40 characters) will be sent to the integrated cellular Acknowledgement String to Caller: modem upon receiving a valid caller ID from the WAN. The default is NULL string. If the string is not configured, acknowledgement to the caller will not be sent upon successful Note: caller ID reception.
- Page 31 Chapter 3 – Using the Web Management Software Click Save and Restart once you have completed and submitted all the screens on which you have made changes. The device will save all the settings and reboot the PC. Example 3 – Set Up the Ethernet Router to Activate on Matching Caller IDs Only: On the PPP >...
- Page 32 Chapter 3 – Using the Web Management Software PPP > Modem Commands Setting up certain modem commands will allow an external application to query modem information (based on the commands H TTP://xxx.xxx.xxx.xxx/modeminfor.html entered). The application can use the URL to get the IP address that is currently assigned to the integrated cellular modem after the PPP connection is established.
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Page 33: Networks & Services
Chapter 3 – Using the Web Management Software Networks & Services Networks & Services > Network Configuration Networks or Hosts can be added here. The options to Delete or Edit a network after it has been defined and added are available by using the table at the bottom of the screen. -
Page 34: Networks & Services > Service Configuration
Chapter 3 – Using the Web Management Software Networks & Services > Service Configuration On this screen you can specify the standard set of well known services available on the system. These services enable the configuration of the user-defined services. The options to Delete or Edit a service after it has been defined and added are available by using the table at the bottom of the screen. - Page 35 Chapter 3 – Using the Web Management Software Packet Filters > Packet Filters You can Delete or Edit a packet filter rule after it has been defined and added by using the table at the bottom of the screen. Packet Filter Enter the network/host from which the packet must originate for the filter rule to match.
- Page 36 Chapter 3 – Using the Web Management Software Packet Filters > DNAT Configuration Destination Network Address Translation (DNAT) is a process that allows the placing of servers within the protected network and making them available for a certain service to the outside world. The DNAT process running on the router translates the destination address of incoming packets to the address of the real network server on the LAN.
- Page 37 Chapter 3 – Using the Web Management Software Multi-Tech Systems, Inc. MultiModem rCell User Guide...
- Page 38 Chapter 3 – Using the Web Management Software On the Packet Filters > DNAT Configuration screen, define the DNAT rule. Allow Access – Select the original target network/host of the IP packets that you now want rerouted. The original target network/host is the one previously defined in the Network Configuration section. Example: External Service –...
- Page 39 Chapter 3 – Using the Web Management Software Packet Filters > Advanced Connection Tracking Enable/disable the forwarding of H323 packets across the firewall. H323: Enable/disable PPTP Packet Pass-through (PPTP NAT support). PPTP: Note: H323 and PPTP are disabled by default. ICMP Configuration The Internet Control Message Protocol (ICMP) is used to test the network connections and the functionality of the firewall and is also used for diagnostic purposes.
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Page 40: Gre Tunnels
Chapter 3 – Using the Web Management Software GRE Tunnels GRE tunneling and GRE routing together are referred to Generic Routing Encapsulation (GRE). GRE Routing is an integral part of GRE tunneling. First, the GRE Tunnels are created using the GRE Tunnel Configuration. Then the routes for the remote networks that are to be routed through a tunnel need to be specified in the GRE Routes Configuration. - Page 41 Chapter 3 – Using the Web Management Software GRE Tunnels > GRE Routes Configuration GRE Routes Configuration Select the remote network for which the traffic destined to it must be routed through the given Remote Network: tunnel. Select the name of the tunnel through which the traffic will be routed. Tunnel Name: To add a tunneled route, the remote network and the tunnel must have been defined in Network Note:...
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Page 42: Dhcp Server
Chapter 3 – Using the Web Management Software DHCP Server DHCP Server > Subnet Settings General Configuration DHCP (Dynamic Host Configuration Protocol) is a protocol that allows individual devices on an IP network to get their own network configuration information (IP address, subnet mask, broadcast address, etc.) from a DHCP server. The overall purpose of DHCP is to make it easier to administer a large network. - Page 43 Chapter 3 – Using the Web Management Software DHCP Server > Fixed Addresses DHCP Fixed Configuration The DHCP server can be made to assign a fixed IP address for a particular user by identifying the MAC address. This binding can be made permanent by configuring it here. The same IP address will not be used for any DHCP client with a different MAC address, even if there is no active DHCP connection with that IP address.
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Page 44: Ipsec
Chapter 3 – Using the Web Management Software IPSec The IPSec (IP Security) protocol suite, based on modern cryptographic technologies, provides security services like encryption and authentication at the IP network layer. It secures the whole network traffic providing guaranteed security for any application using the network. -
Page 45: Add An Ike Connection
Chapter 3 – Using the Web Management Software Add IKE Connection Add an IKE Connection Connection Name Enter a text name that will identify the connection for you. Compression Check the compression checkbox to enable IPCOMP, the compression algorithm. Perfect Forward Secrecy (PFS) Check the PFS checkbox to enable PFS, a concept in which the newly generated keys are unrelated to the older keys). - Page 46 Chapter 3 – Using the Web Management Software Remote Gateway IP Interface where the IPSec tunnel ends. In the case of a Road Warrior with a Dynamic IP address, this should be configured to ANY. FQDN FQDN is a Fully Qualified Domain Name that resolves to the Local Wan IP of the router or in the case of GRE/IPSEC, it is used to identify the Wan IP of the remote location.
- Page 47 Chapter 3 – Using the Web Management Software Add Manual Connection Add a Manual Connection Connection Name Enter a text name that will identify the connection for you. Compression Check the compression checkbox to enable IPCOMP, the compression algorithm. Authentication Method Select the authentication algorithms to be used for the respective security services.
- Page 48 Chapter 3 – Using the Web Management Software (0x100 through 0xfff is recommended). If you have more than one manual connection, then the SPI Base must be different for each one. Left Next Hop Next Hop is the address of the next device in a routing table’s path that moves a packet to it’s destination.
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Page 49: Tools
Chapter 3 – Using the Web Management Software Tools Tools > Tools DDNS Click the Update button to update the DDNS server with your current dynamically assigned IP DDNS Force Update: address. Click the Refresh button to display the DDNS Status after a forced update. DDNS Status: Modem Click the Reset button to reset the integrated cellular modem. - Page 50 Chapter 3 – Using the Web Management Software Tools > Load Configuration Load Configuration Click the Browse button to open the file that allows you to locate the configuration Browse File for Load Configuration: file. When found, highlight the file name and press Enter so that the file name displays in the text box. Then click the Load button.
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Page 51: Statistics & Logs
Chapter 3 – Using the Web Management Software Statistics & Logs Statistics & Logs > System Information This is an example of the Statistics & Logs System Information Multi-Tech Systems, Inc. MultiModem rCell User Guide... -
Page 52: Statistics & Logs > Ethernet
Chapter 3 – Using the Web Management Software Statistics & Logs > Ethernet This is an example of the Ethernet Statistics & Logs screen. It shows Ethernet statistics. Multi-Tech Systems, Inc. MultiModem rCell User Guide... -
Page 53: Statistics & Logs > Ppp
Chapter 3 – Using the Web Management Software Statistics & Logs > PPP This is an example of the PPP Statistics & Logs screen. It shows PPP statistics when PPP is enabled. Multi-Tech Systems, Inc. MultiModem rCell User Guide... -
Page 54: Statistics & Logs > Ppp Trace
Chapter 3 – Using the Web Management Software Statistics & Logs > PPP Trace This is an example of the PPP Trace Statistics & Logs screen. It shows the PPP trace messages. Statistics & Logs > DHCP Statistics This is an example of the DHCP Statistics & Logs screen. It shows the statistics of DHCP leases. Statistics &... -
Page 55: Statistics & Logs > Modem Information
Chapter 3 – Using the Web Management Software Statistics & Logs > Modem Information This screen displays the modem commands set on the PPP > Modem Commands screen and also displays the results of the commands. Statistics & Logs > Service Status This screen displays the summary of the service status. -
Page 56: Statistics & Logs > Ipsec Live Log
Chapter 3 – Using the Web Management Software Statistics & Logs > IPSec Live Log This screen displays the IPSec Live Log. Statistics & Logs > IPSec Log Traces This screen displays the IPSec Log Traces. Multi-Tech Systems, Inc. MultiModem rCell User Guide... -
Page 57: Appendix A - Commonly Supported Subnets Reference Table
Appendix A – Commonly Supported Subnets Reference Table This table lists commonly supported Subnets organized by Address. Network Number Hosts Available Broadcast Address 255.255.255.128 N.N.N.0 N.N.N.1-126 N.N.N.127 N.N.N.128 N.N.N.129-254 N.N.N.255 Network Number Hosts Available Broadcast Address 255.255.255.192 N.N.N.0 N.N.N.1-62 N.N.N.63 N.N.N.64 N.N.N.65-126 N.N.N.127... - Page 58 Appendix B – Cellular Information N.N.N.232 N.N.N.233-238 N.N.N.239 N.N.N.240 N.N.N.241-246 N.N.N.247 N.N.N.248 N.N.N.249-254 N.N.N.255 Network Number Hosts Available Broadcast Address 255.255.255.252 N.N.N.0 N.N.N.1-2 N.N.N.3 N.N.N.4 N.N.N.5-6 N.N.N.7 N.N.N.8 N.N.N.9-10 N.N.N.11 N.N.N.12 N.N.N.13-14 N.N.N.15 N.N.N.16 N.N.N.17-18 N.N.N.19 N.N.N.20 N.N.N.21-22 N.N.N.23 N.N.N.24 N.N.N.25-26 N.N.N.27 N.N.N.28...
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Page 59: Appendix B - Regulatory Compliance
Appendix B – Regulatory Compliance EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 2004/108/EC of 15 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility;... -
Page 60: Appendix C - Environmental Information
Appendix C – Environmental Information July, 2005 aste Electrical and Electronic Equipment (WEEE) The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take-back electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. -
Page 61: Restriction Of The Use Of Hazardous Substances (Rohs)
Appendix C – Environmental Information Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc. Certificate of Compliance 2002/95/EC Multi-Tech Systems, Inc. confirms that this product now complies with the chemical concentration limitations set forth in the directive 2002/95/EC of the European Parliament (Restriction Of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS) These Multi-Tech Systems, Inc. -
Page 62: China Rohs
Appendix C – Environmental Information China ROHS 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 汞 镉 六价铬 多溴联苯 多溴二苯醚 成分名称 (PB) (Hg) (CR6+) (PBDE) (CD) (PBB) 印刷电路板 电阻器 电容器 铁氧体磁环... -
Page 63: Index
Appendix C – Environmental Information Index Access Point Name ............19 Load Configuration ............53 AH Key ................50 Authentication Algorithms ..........50 Menu structure ..............20 Auto Dialout configuration ..........23 Modem Information ..........60, 61 Autodiscovery configuration ..........23 NAT configuration ............ - Page 64 Index Vehicle Safety ..............6 Wakeup on Call Examples .......... 33, 34 Wizard Setup ............. 17, 18 Wakeup on Call ..............32 Multi-Tech Systems, Inc. MultiModem rCell User Guide...
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