Brother MFC-J650DW Basic User's Manual page 149

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Network Difficulties (continued)
Difficulty
The network scanning feature does
not work.
The network PC-Fax Receive
feature does not work.
The Brother software cannot be
installed.
Cannot connect to wireless
network.
Difficulties when entering data
Difficulty
The dial pad does not work when
entering numbers or characters.
Suggestions
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh)
Select Other from the Model drop-down list in the main screen of ControlCenter2.
In the Device Selector window, make sure Network is selected in
Connection Type, and then click Browse. Reselect your network machine, and
press OK.
®
(Windows
)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
®
(Windows
)
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it, and then install the Brother software.
Investigate the problem using the WLAN Report.
Press
(Settings), All Settings, and then press a or b to display
Print Reports. Press Print Reports. Press a or b to display
WLAN Report, and then press WLAN Report.
See Software and Network User's Guide.
Suggestions
Use the keyboard on the Touchscreen to enter information.
Troubleshooting
139
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