Brother MFC-J650DW Basic User's Manual page 114

Error Message
No Paper Fed
No Response/Busy
104
Cause
The machine is out of paper or paper
is not correctly loaded in the paper
tray.
The photo paper tray is in the wrong
position.
The paper tray was not fully inserted. Remove the paper tray and re-install
Paper dust has accumulated on the
surface of the paper pick-up rollers.
The Jam Clear Cover is not closed
correctly.
The paper is jammed in the machine. Remove the jammed paper by
The number you dialled has not
answered or is busy.
Action
Do one of the following:
 Refill the paper in the paper tray,
and then press OK on the
Touchscreen.
 Remove and reload the paper,
then press OK on the
Touchscreen. (See Loading
paper and other print media
on page 19.)
Return the photo paper tray to the
normal printing position when you use
cut sheet paper. (See Loading photo
paper on page 24.)
it until it locks into place, and then
press OK on the Touchscreen.
Clean the paper pick-up rollers.
(See Advanced User's Guide:
Cleaning the paper pick-up rollers.)
Make sure the Jam Clear Cover is
closed evenly at both ends.
 (MFC-J650DW)
Printer jam or paper jam
(MFC-J650DW) on page 114
 (MFC-J870DW)
Printer jam or paper jam
(MFC-J870DW) on page 120
following the steps in each section
below:
 (MFC-J650DW)
Printer jam or paper jam
(MFC-J650DW) on page 114
(MFC-J870DW)

Printer jam or paper jam
(MFC-J870DW) on page 120
If this error occurs often during
2-sided copying or 2-sided printing,
the paper feed rollers may be stained
with ink. Clean the paper feed rollers.
(See Advanced User's Guide:
Cleaning the paper feed rollers.)
Verify the number and try again.