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Brother MFC-J650DW Faq & Troubleshooting

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9/30/2019
MFC-J650DW
FAQs & Troubleshooting
Date: 08/23/2013 ID: faq00002490_023
No Paper Fed
There are several reasons that the Brother machine displays "No paper Fed".
Follow the steps below to clear the "No Paper Fed" message:
Cause 1: The photo bypass tray is located at the wrong position.
Cause 2: The machine is out of paper or paper is not properly loaded in the paper tray
Cause 3: The paper is jammed in the machine
Cause 4: Paper dust has accumulated on the surface of the paper pick-up rollers.
Cause 5: The Jam Clear Cover is not closed properly
Cause 6: The paper tray was not fully inserted.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
Cause 1:
The photo bypass tray is located at the wrong position.
If you do not return the photo bypass tray to the Normal printing position after printing photos, you will get a No Paper Fed error when you use cut sheet
paper.
Verify that the Photo Bypass Tray is in the Normal printing position.
Photo Bypass tray in the normal printing position
Photo Bypass tray in the photo printing position
Cause 2:
The Brother machine is out of paper or paper is not properly loaded in the paper tray.
1. Do one of the following:
Refill the paper in the paper tray
Remove the paper and load it again
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj650dw_us_eu_as&faqid=faq00002490_023
No Paper Fed | Brother
(Click here to see how to load paper in the paper tray.)
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Summary of Contents for Brother MFC-J650DW

  • Page 1 Photo Bypass tray in the photo printing position Cause 2: The Brother machine is out of paper or paper is not properly loaded in the paper tray. 1. Do one of the following: Refill the paper in the paper tray (Click here to see how to load paper in the paper tray.)
  • Page 2 Follow the steps below to clean the paper feed rollers: 1. Unplug your Brother machine from the AC power outlet (electrical socket). Pull the paper tray (1) completely out of the machine. If the paper support flap is open, close it, and then close the paper support.
  • Page 3 Paper dust has accumulated on the surface of the paper pick-up rollers. Follow the steps below to clean the paper pick-up rollers: 1. Unplug your Brother machine from the AC power outlet (electrical socket). 2. Pull the paper tray completely out of the machine.
  • Page 4 9/30/2019 No Paper Fed | Brother 3. Open the Jam Clear Cover (1) at the back of the machine. 4. Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned.
  • Page 5 Go to the Top page in the FAQs & Troubleshooting section See other FAQs in this category Have you checked the manuals? Go to the Manuals section If you need further assistance, please contact Brother customer service: Go to the Contact Us section Related Models MFC-J650DW, MFC-J870DW, MFC-J875DW Content Feedback To help us improve our support, please provide your feedback below.
  • Page 6 9/30/2019 No Paper Fed | Brother https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj650dw_us_eu_as&faqid=faq00002490_023...