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Chapter 11. Viewing events and documents
The following features give you a view into overall system health. They are also
troubleshooting tools for event resolution.
v "Event Viewer"
v "AS Viewer" on page 104
v "RosettaNet Viewer" on page 107
v "Document Viewer" on page 109
v "ebMS Viewer" on page 118
v "Destination Queue" on page 120
Note: Data time is stored in the system using Greenwich mean time (GMT) value
but is displayed using the user's time zone setting.
The RosettaNet and AS Viewers include additional search criteria for the hub
administrator. For more information, see the WebSphere Partner Gateway Hub
Configuration Guide.
Event Viewer
Use the Event Viewer to view and research events.
An event informs you about some significant occurrence in the system. Events of
type Error and Severe indicate that something unusual has happened in the
system. It can let you know that a system operation or function was successful (for
example, a partner was successfully added to the system). An event can also
identify a problem (for example, the system cannot process a document). Most
types of documents are resent multiple times, so when a document fails and
generates an event, you can use this information to investigate and correct the
problem preventing similar failures in the future.
WebSphere Partner Gateway includes predefined events.
The Alerts feature in the Account Admin module allows you to do the following:
v Create event-based alerts
v Identify the events that impact the system
The Contacts feature in the Account Admin module identifies staff members that
the system notifies if those events occur.
Note: The administrator has to associate alerts with the events that are considered
vital. If this association does not take place during the configuration, no alert
notifications will be generated through WebSphere Partner Gateway.
The Event Viewer displays events based on specific search criteria. Using these
criteria, you can locate a specific event and determine why it occurred. Use the
Event Viewer to search for events by time, date, event type (debug, information,
warning, error, and critical), event code, and event location.
Data available through the Event Viewer includes event name, time stamp, user,
and partner information. This data helps you identify the document or process that
© Copyright IBM Corp. 2007, 2008
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