Resolving Other Problems - HP Surestore Tape Library Model 2/15 User Manual

Table 4-10 Robotics Controller Expert Tool Commands (Continued)
Category Command
Tests
EMPTY PICKER
(continued)
VERTICAL
ENCODER
Utility
REZERO
POSITION TO
ELEMENT
MOVE MEDIUM
EXCHANGE MEDIUM
INITIALIZE
ELEMENT STATUS
DRIVE STATUS
Options
DISPLAY FORMAT

Resolving Other Problems

This section provides information on solutions to problems that may occur in
the operation of the library. Table 4-11 on page 4-44 lists steps to take before
consulting a service representative.
NOTE
If a service call is needed, write down the library serial number before
calling. The serial number is located on a label towards the bottom of the
library on the library rear panel.
For problems that may be related to the computer, refer to the host computer
system documentation or library application software instructions.
Unloads the picker. The cartridge is returned to its home
location if it is known, otherwise to the first available empty
slot.
Moves the picker up and down its full course of travel.
Initialize robotics controller.
Position picker in front of a selected slot.
Move medium from a selected source slot to a selected
destination slot.
Exchange medium between two selected slots.
Inventories the library to determine the location of tape
cartridges.
For use with on-line drive repair. Gets and sets the status of
drives in the library.
Allows data to display as either raw hex, decoded formatted
text, or both.
Library Operation
Troubleshooting
Effect
4-43