EverFocus PowerPlex EDR1600 Administrator's Manual And Operating Instructions page 71

Q: How do I login to the system if the administrator's login name and password are lost?
A: For the security reason, it's impossible to retrieve the login name and password once
they're lost. Once the administrator's login name and password are lost, the only way
to re-login to the system is through the backdoor program. Please click the logo icon
on the upper right corner of the main screen, there will be a serial number shown on
the screen. Contact our worldwide branch offices or your local distributor to give them
the serial number you have, you will be given a new set of login name and password
once your identification is verified. Make sure you setup your own login name and
password after you re- login to the system. Each serial number can be used only once,
there will be a new serial number given to the system once you re- login.
Q: There are unrecognizable characters on the screen after switching the language mode.
A: Due to the incompatibles of the language systems, switching between languages might
caused the error codes on the camera tag names or the items related to the Time/Date
type if the *.ini files have been changed on the previous language mode. In other
words, if the camera tag names and Time/Date Types were already configured under
the certain language mode, the other language may not be able to recognize them. If
the situation happens, the user may either reconfigure these items or revert the whole
configuration files back to the Factory setting under the desired language mode.
Administrator's Guide and Operating Instructions
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