Advanced Line Card Troubleshooting - Cisco ASR 9000 Series Installation Manual

Configuring and Troubleshooting Line Card Interfaces
NAME: "module mau GigabitEthernet0/2/CPU0/0", DESCR: "10GBASE-LR SFP+ Module for SMF"
PID: SFP-10G-LR
NAME: "module mau GigabitEthernet0/2/CPU0/1", DESCR: "10GBASE-LR SFP+ Module for SMF"
PID: SFP-10G-LR
NAME: "module mau GigabitEthernet0/2/CPU0/3", DESCR: "10GBASE-LR SFP+ Module for SMF"
PID: SFP-10G-LR
NAME: "module mau GigabitEthernet0/2/CPU0/5", DESCR: "10GBASE-LR SFP+ Module for SMF"
PID: SFP-10G-LR
NAME: "module mau GigabitEthernet0/2/CPU0/7", DESCR: "10GBASE-LR SFP+ Module for SMF"
PID: SFP-10G-LR
NAME: "module mau GigabitEthernet0/2/CPU0/8", DESCR: "10GBASE-LR SFP+ Module for SMF"
PID: SFP-10G-LR
NAME: "module mau GigabitEthernet0/2/CPU0/9", DESCR: "10GBASE-LR SFP+ Module for SMF"
PID: SFP-10G-LR
NAME: "module mau GigabitEthernet0/2/CPU0/10", DESCR: "10GBASE-LR SFP+ Module for SMF"
PID: SFP-10G-LR
NAME: "module mau GigabitEthernet0/2/CPU0/14", DESCR: "10GBASE-LR SFP+ Module for SMF"
PID: SFP-10G-LR
RP/0/RSP0/CPU0:router#

Advanced Line Card Troubleshooting

This section briefly describes advanced troubleshooting commands that can be used if a line card fails.
This section assumes that you possess basic proficiency in the use of Cisco IOS XR software commands.
Note
By using the commands listed in this section, you should be able to determine the nature of the problems
you are having with your line card. The first step is to identify the cause of the line card failure or console
errors that you are seeing.
To discover which card may be at fault, it is essential to collect the output from the following commands:
•
•
•
Along with these show commands, you should also gather the following information:
•
•
Cisco ASR 9000 Series Aggregation Services Router Ethernet Line Card Installation Guide
2-8
, VID: N/A, SN: ECL121900JZ
, VID: N/A, SN: ECL121900JY
, VID: V01 , SN: ONT132600B5
, VID: V01 , SN: ECL132603DM
, VID: N/A, SN: ECL121900JM
, VID: N/A, SN: ECL121900KS
, VID: N/A, SN: ECL121900KN
, VID: N/A, SN: ECL121900JJ
, VID: N/A, SN: ECL121900JR
show logging
show diag slot
show context location slot
Console Logs and Syslog Information—This information is crucial if multiple symptoms are
occurring. If the router is configured to send logs to a Syslog server, you may see some information
on what has occurred. For console logs, it is best to be directly connected to the router on the console
port with logging enabled.
Additional Data—The show tech-support command is a compilation of many different commands,
including show version, show running-config, show tech ethernet, show tech pfi, and show
stacks. This information is required when working on issues with the Cisco Technical Assistance
Center (Cisco TAC).
Chapter 2 Verifying and Troubleshooting the Line Card Installation
OL-17500-08