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Getting Help
from NEC
Getting Service and Support
NEC offers a complete range of hardware support
service. Technical support information and
information regarding out-of-warranty repair is
available by calling the National Service Response
Center at 1-800-388-8888.
Please have the following printer information ready
before you call:
•
model number
•
serial number
•
configuration test page (see 2-40 to 2-42)
•
where and when the printer was purchased
(This is not required if we have received your
warranty card. If you did not return your
warranty card, you will be advised on how to
validate your warranty claim.)
NOTE: This product requires specific PC hardware
and software configurations to operate as specified
by NEC. It is the owner's responsibility to supply
these supporting items, and where necessary, to
reconfigure and/or furnish additional hardware and/
or software as required or specified by NEC to
assure normal product operation. NEC incurs no
obligation to furnish or install said items. NEC
reserves the right to modify or update SuperScript
software as it deems necessary and to determine
distribution policies for such changes to existing
owners.
11–3
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