Chapter 21: Integration Modules - IBM BJ0NJML - Service And Asset Management Integration Manual

Integration Modules
© Copyright IBM Corp. 2007, 2008
An integration module provides a mechanism for a process management product,
such as Change or Release, to invoke an external operational management
product, such as IBM Tivoli Provisioning Manager. You can configure an
integration module to automate logical management operations, such as software
deployment, by using an operational management product.
Predefined integration modules may be available for your use when you own an
IBM operational management product. You can access integration modules on the
operational management product CD, or by using the Tivoli Provisioning
Manager. You can download integration modules from the Tivol Open Process
Automation Library (OPAL). Use the process solution installer to load integration
modules into the integration framework. If you are familiar with the
programming interface for the operational management product, you can create
integration modules when one does not exist.
A process management product can invoke an integration module from an
application, a workflow process, or an escalation process. The integration module
then invokes an operational management product. The operational management
product automates a service management process, such as a software
deployment. The implementation returns the results to the process management
product.
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