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IBM Tivoli Service Request Manager 7.1 Integration Manual (330 pages)

Integration Guide

Brand: IBM | Category: Software | Size: 2.38 MB

Table of Contents
3
Intended Audience
13
Chapter 1: What Is the Integration Framework

17
Chapter 2: Integration Framework Architecture

19
- Integration Framework Overview
  20
- Integration Framework for Data Exchange
  22
- Object Structures
  22
  - Publish Channels
    23
  - Invocation Channels
    24
  - Enterprise Services
    25
  - External Systems
    25
  - Web Services
    26
  - Data Import and Data Export
    27
- Content
  27
Chapter 3: Inbound Integration Processing

33
- Asynchronous Inbound Integration Processing
  34
  - Enterprise Services
    34
  - Inbound Integration Process Initiation
    35
  - Messages in the Inbound Queues
    35
  - Inbound Queue Message Retrieval
    38
    
    Object Structure Identification
    38
    
    User Exit Preprocessing
    39
    
    Enterprise Service Class Processing
    40
    
    User Exit Postprocessing
    41
    
    Object Structure Multiplication
    42
    
    Object Creation
    43
    
    Object Processing Rules
    43
    
    Object Structure Processing Rules
    43
    
    Object Structure Processing Class
    44
    
    User Exit Object Processing
    44
  - Object Processing
    45
- Synchronous Inbound Integration Processing
  46
  - Enterprise Services
    46
    
    Inbound Integration Process Initiation
    46
    
    Object Structure Identification
    47
    
    User Exit Preprocessing
    48
    
    Enterprise Service Class Processing
    49
    
    User Exit Postprocessing
    49
    
    Object Structure Multiplication
    50
    
    Object Structure Processing Rules
    51
    
    Object Creation
    52
    
    Object Processing Rules
    52
    
    Object Structure Processing Class
    52
    
    Enterprise Service Response Processing
    53
    
    User Exit Object Processing
    53
  - Enterprise Service Web Services
    54
    
    Inbound Integration Process Initiation
    55
    
    Object Structure Services
    55
    
    Object Creation
    56
    
    Object Structure Identification
    56
    
    Object Structure Processing Class
    56
    
    Object Processing
    57
    
    Object Structure Web Services
    57
    
    Inbound Integration Process Initiation
    58
    
    Standard Services
    58
    
    Object Processing
    59
    
    Standard Web Services
    59
Chapter 4: Outbound Integration Processing

61
- Asynchronous Outbound Integration Processing
  62
- Synchronous Outbound Integration Processing
  69
Chapter 5: Integration XML and Schemas

75
- Integration XML Structure
  76
- Integration XML Content
  76
- Root Element
  77
- Key Fields
  81
  - Object Structure Element
    81
  - Field Attributes
    82
    
    The Changed Attribute
    82
    
    The Glorder Attribute
    82
    
    The Langenabled Attribute
    83
    
    The Maxvalue Attribute
    84
    
    The Maxencrypted Attribute
    84
    
    The Action Attribute
    84
  - Additional Considerations
    90
    
    Boolean Columns
    90
    
    Encrypted Fields
    90
    
    Character Encoding
    90
    
    Date Format
    90
    
    Null Columns
    90
    
    Number Format
    90
  - Integration Schemas
    91
  - Key Fields
    91
  - Viewing XML
    91
  - Generating a Schema
    92
    
    Attribute Groups
    93
    
    Metadata Schema
    93
    
    Schema Attributes
    93
    
    Schema Directory and Files
    93
    
    Content, Query Data, and Supporting Data Types
    94
    
    Object Structure Schemas
    96
    
    Schema Content
    96
    
    Schema Generation
    96
    
    Schema Name
    96
    
    Object Schemas
    98
    
    Schema Name
    98
    
    Schema Content
    99
    
    Schema Generation
    99
    
    Schema Generation
    100
    
    Schema Name
    100
    
    Service Level Schema Elements
    100
    
    Service Level Schemas
    100
    
    Standard Services
    101
    
    Object Structure and Enterprise Services
    102
    
    Object Structure and Enterprise Services Schema Content
    102
  - Namespace Property
    92
  - XML Validation
    92
Chapter 6: Interface Tables

109
- Location of Interface Tables
  110
- Names of Interface Tables
  110
- Interface Queue Tables
  110
- Creation of Interface Tables
  111
- Regeneration of Interface Tables
  112
- Deletion of Interface Tables and Records
  112
  - Duplicate Columns and Aliases
    113
    
    Column Name Lengths and Aliases
    113
  - Key Columns
    113
- Format of Interface Tables
  113
  - Restricted Columns
    114
  - Integration Processing Columns
    114
  - IFACENAME Column
    114
  - TRANSID Column
    114
  - TRANSSEQ Column
    116
  - EXTSYSNAME Column
    117
    
    ACTION Column
    117
    
    IFACETBNAME Column
    118
    
    IMPORTMESSAGE Column
    118
    
    MESSAGEID Column
    118
    
    TRANSLANGUAGE Column
    118
  - Long Description Columns in Oracle Databases
    118
- Interface Table Polling
  119
  - Configuring External Systems
    120
Chapter 7: Message Tracking

123
- Message Details
  124
- Message Tracking Configuration
  125
  - External Message ID
    125
    
    Multi-Noun Message and External Message ID
    126
    
    Search ID
    126
    
    Multi-Noun Message and Search ID
    126
    
    Stored Messages
    126
  - Message Statuses
    127
  - Inbound Message Statuses
    127
  - Outbound Message Statuses
    127
- Message Events
  127
  - Tracked Inbound and Outbound Events
    128
Chapter 8: Error Management

129
- Queue Error Management
  130
- Interface Table Error Management
  131
- Error Management Configuration
  132
  - System Properties Configuration
    132
  - External Systems Configuration Properties
    133
- Error Notification
  134
- Message Reprocessing
  135
- Message Statuses
  135
  - Error Correction
    136
    
    Error Details
    136
    
    Process Message
    137
    
    Save Message
    137
    
    Cancel Message
    137
  - Message Deletion
    138
  - Critical Errors
    138
- Common Causes of Errors
  138
  - Error Research
    139
- Non-Queue Error Management
  141
Chapter 9: Basic Configuration

143
- Predefined Components and Queues
  144
- Prerequisite Activities
  144
- Integration Framework Administration
  145
  - Configuring JMS Queues
    146
  - JMS Queues
    146
  - Asynchronous Cron Task Inbound Processing
    147
    
    XMLFILECONSUMER Cron Task Parameters
    147
    
    XMLFILECONSUMER Cron Task Processing Properties
    148
    
    FLATFILECONSUMER Cron Task Parameters
    149
    
    FLATFILECONSUMER Cron Task Processing Properties
    149
    
    Integration Components
    150
    
    Configuring External Systems
    150
    
    Endpoints
    151
  - Cron Task for the Sequential Queues
    147
  - Queue Properties
    147
  - Configuring Enterprise Services
    151
  - Configuring Object Structures
    151
  - Configuring Publish Channels
    152
  - Configuring Invocation Channels
    153
Chapter 10: Endpoints and Handlers

157
- Configuring Endpoints
  158
- Handlers
  159
  - Enterprise Bean Handler
    159
    
    Flat File Naming Convention
    161
    
    FLATFILE Handler
    161
    
    Flat File Formatting
    162
    
    Flat File Properties
    162
    
    HTTP Handler
    162
    
    IFACETABLE Handler
    164
    
    JMS Handler
    165
  - WEBSERVICE Handler
    167
  - XMLFILE Handler
    168
  - CMDLINE Handler
    169
- Writing Custom Handlers
  170
Chapter 11: Advanced Interface Table Polling

173
- Cron Tasks
  174
  - Configuring Cron Tasks
    174
  - Selectors
    174
  - Defining Selectors
    174
  - Queue Tables
    175
Chapter 12: JMS Queue Configuration

177
- Creating and Configuring a Queue
  178
- Sequential Queues
  179
- Continuous Queue
  179
  - Enabling Message Beans
    180
  - Continuous Queue Performance
    181
  - Configuring Message Beans
    181
    
    Websphere Application Server
    181
    
    Weblogic Server
    182
  - Message Caching
    182
  - Continuous Queue Errors
    183
    
    Websphere Application Server
    183
    
    Weblogic Server
    184
  - Queue Message Format
    185
    
    Message Header
    185
    
    Message Properties
    185
    
    Message Body
    186
    
    Queue Selectors
    186
    
    Queue Utilities
    187
- IBM Websphere MQ
  188
  - Configuring JMS Endpoints and Handlers
    188
  - Configuring the Integration Queues and Websphere MQ Provider
    189
Chapter 13: Security

191
- Integration Queue
  192
  - Configuring J2EE Restrictions
    192
  - Enterprise Bean Access
    193
  - Securing Enterprise Bean Access
    193
  - HTTP Servlet
    195
  - Securing the HTTP Servlet
    195
  - Securing Web Services
    197
- Remote Integration Apis (Micservice)
  198
- Interface Table Security
  199
- Outbound Router Handler Security
  199
- Object-Level Authorization
  199
Chapter 14: Cluster Configuration

201
- Configuring the Cron Task
  202
- JMS Queues
  203
- Dedicated Message Processing Servers
  209
  - Server Cluster Configuration
    209
- Global Directory
  209
- Inbound Message Receipt
  209
  - Enterprise Beans
    210
  - HTTP Servlet
    210
  - Integration Web Services
    210
Chapter 15: Integration Framework Customization with Processing Rules

213
- Objects and Records
  214
  - Object Rule Definitions
    214
- Processing Rule Definitions
  215
  - Processing Rule Initiation
    215
  - Processing Rule Action
    215
    
    Message Processing Actions
    215
    
    Field Transformation Actions
    216
  - Processing Sequence
    218
- Conditions and Evaluations
  219
  - Condition Specifications
    219
  - Evaluation Category Specifications
    219
  - Field to Evaluate
    220
  - Type of Evaluation
    220
  - When to Evaluate the Field
    221
  - Comparison Field Specifications
    221
  - Integration Controls
    223
  - Control Levels
    223
  - Control Types
    224
    
    Boolean Controls
    224
    
    List Controls
    224
    
    Value Controls
    224
    
    Cross-Reference Controls
    224
  - New Control Creations
    225
Chapter 16: Integration Framework Customization with Java and XSL

227
- Outbound Customization
  228
- Publish Channel
  228
- Invocation Channel
  228
- Processing Rules
  229
  - Java Exits
    230
  - User Exit Preprocessing
    230
  - Processing Class
    231
  - User Exit Postprocessing
    231
    
    XSL Mapping
    232
    
    Handler Exits
    232
    
    The Enterprise Bean Processing Exit Class
    234
    
    The Java Message Service Processing Exit Class
    235
    
    The Web Service Processing Exit Class
    235
- Inbound Customization
  237
  - Interface Table User Exit
    237
    
    Java Exits
    239
    
    User Exit Preprocessing
    239
  - Enterprise Service Processing Class
    240
  - User Exit Postprocessing
    240
  - XSL Mapping
    241
  - Object Structure and Object Processing Rules
    242
  - Business Object User Exit Processing
    242
Chapter 17: Integration Component Additions and Modifications

243
- Object Structure Creations
  244
  - Required Object Determinations
    244
  - Building the Object Structure
    244
    
    Alternate Keys
    245
    
    Required Fields
    245
    
    Interface Table and Flat File Considerations
    246
- Predefined Object Structure Modifications
  246
- Endpoint Creations
  246
- Predefined Endpoint Modifications
  247
- Adapter, Service, and Channel Creations
  247
  - Enterprise Services
    247
  - Services
    247
  - Object Structure Services
    248
  - Standard Services
    248
  - Web Services
    248
  - Channel Creations
    249
  - Invocation Channels
    249
  - Publish Channels
    249
- Predefined Service and Channel Modifications
  250
- Creating an External System
  250
  - Queues
    251
  - Working with Enterprise Services
    251
  - Working with Publish Channels
    251
- Predefined External System Modifications
  251
Chapter 18: Integration Queries

253
- Query Services
  254
  - Creating an Enterprise Service Query
    254
  - Query Root Element
    254
  - Query Operator
    257
- Object Structure Element
  259
  - Field Evaluation
    259
  - Field Selection
    260
  - Range Selection
    261
- Web Service Queries
  262
Chapter 19: Integration Web Services

265
- Enterprise Web Services
  266
- Object Structure Web Services
  266
- Web Service Deployment Actions
  267
- Standard Web Services
  267
- XML Schema Generation
  268
- Web Service Definition Language Generation
  269
- UDDI Registration
  270
- Integration Web Service Invocations
  270
Chapter 20: Multiple Language Support

273
- Default Processing for Translatable Columns
  274
- Language Tables
  274
- Multilanguage Attributes
  275
  - The Baselanguage Attribute
    275
  - The Languageenabled Attribute
    275
  - The Translanguage Attribute
    275
Chapter 21: Integration Modules

277
Chapter 22: Launch-In-Context Feature

295
Appendix: Collaboration Switches

303
- Format of Collaboration Switches
  303
  - Process Control ID
    303
  - System ID 1 and System ID
    304
  - Process Control Value
    304
- Default Collaboration Switches
  304
- Collaboration Switch Retrieval
  305
- View Collaboration Switches
  306
- Collaboration Switch Modification
  307
- Collaboration Switch Additions
  307
  - Modifying the MXCOLLAB Table
    308
- Inventory Collaboration Switches
  310
- Invoice Collaboration Switches
  312
- Labor Transaction Collaboration Switches
  314
- Purchase Order Collaboration Switches
  314
- Purchase Requisition Collaboration Switches
  316
- Receipt Collaboration Switches
  318
- Work Order Collaboration Switches
  319
Notices

321
- Index
  325

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IBM Tivoli Service Request Manager 7.1 Manuals

IBM Tivoli Service Request Manager 7.1 Integration Manual (330 pages)

Table of Contents

Chapter 1: What Is the Integration Framework

Chapter 2: Integration Framework Architecture

Chapter 3: Inbound Integration Processing

Chapter 4: Outbound Integration Processing

Chapter 5: Integration XML and Schemas

Chapter 6: Interface Tables

Chapter 7: Message Tracking

Chapter 8: Error Management

Chapter 9: Basic Configuration

Chapter 10: Endpoints and Handlers

Chapter 11: Advanced Interface Table Polling

Chapter 12: JMS Queue Configuration

Chapter 13: Security

Chapter 14: Cluster Configuration

Chapter 15: Integration Framework Customization with Processing Rules

Chapter 16: Integration Framework Customization with Java and XSL

Chapter 17: Integration Component Additions and Modifications

Chapter 18: Integration Queries

Chapter 19: Integration Web Services

Chapter 20: Multiple Language Support

Chapter 21: Integration Modules

Chapter 22: Launch-In-Context Feature

Appendix: Collaboration Switches

Notices

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