Data Import And Data Export; Content; Integration Framework For Operational Management Product Integration; Process Management Products - IBM BJ0NJML - Service And Asset Management Integration Manual

Data Import and Data Export

Content

Integration Framework for Operational Management
Product Integration

Process Management Products

Integration Framework Architecture

Integration Framework for Operational Management Product Integration

With the integration framework, you can load data from either flat files, such as
comma separated, or XML files. You can initiate the data load through an
application user interface. You also can start a data load from a scheduled
background process by using a system cron task.
With the integration framework, you can export data in a batch mode. You can
start a data export of the content that is associated with the publish channel from
the application user interface. You can filter the content to limit the amount of
data that is being exported. You can export data to a destination by using any of
the available endpoints and handlers that the integration framework provides.
The integration framework provides predefined content that facilitates your
integration to external applications and services. The predefined content available
for your use includes:
Over 40 predefined object structures that use many of the primary
business objects within the system. Object structures have one or more
business objects and contain the relationships that are needed between
business objects.
Corresponding enterprise services and publish channels for the
predefined object structures.
One external system that is configured to use all the predefined enterprise
services and publish channels.
Eight predefined handlers that support different communication
protocols, such as Web services and HTTP.
The integration framework provides components and features that support the
integration between the system and the operational management products.
Process management products, or system built applications, escalations, and
workflows, use the integration framework to make calls to operational
management products by using defined logical management operations and
integration modules. Process management products can integrate with
operational management products in an automated mode using integration
modules. Process management products also can integrate with operational
management products in an assisted mode by using launch in context.
Most process management products have mechanisms to automate tasks such as
software deployment by using the system supported logical management
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