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Problems with Starting Up, Shutting Down, and
Standby and Hibernation Mode
The computer does not power on/The battery indicator is not lit
The computer does not start up
Check that the AC adaptor or a fully-charged battery pack is correctly connected.
Reconnect the AC adaptor or battery pack.
Check that the battery pack latch (the manually operated latch for locking or unlocking) is
in the locked position ( ), and is firmly locked in position.
If an additional RAM module has been inserted, remove the RAM module and turn on the
computer again. If the computer turns on when the RAM module is removed, there may
be a problem with the RAM module.
• Power off your computer, check that the RAM module is the recommended module, and
insert it the module correctly.
• Confirm the specifications for the RAM module.
For details regarding the RAM module, refer to "Expanding Memory" or "Specifications"
in the Operating Instructions.
If there is a peripheral connected, remove the peripheral.
• If there are USB devices connected, set [Legacy USB Support] to [Disable] in the
[Advanced] menu of the Setup Utility. (
• If the computer starts when the peripheral is removed, there may be a problem with the
peripheral. Consult the peripheral manufacturer.
Using the following procedure, start up in Safe Mode, and check the error details.
Turn on the computer, and when the [Panasonic] boot screen disappears
A
(after entering the password
Release the key when the Windows Advanced Options Menu appears, and with
B
the
key or the
Follow the onscreen instructions.
*1
Supervisor Password or User Password set with the Setup Utility
When the power indicator is lit, after sliding the power switch for at least four seconds to
turn off, turn on again.
Restore the Setup Utility's settings to their default values.
If an additional RAM module has been inserted, remove the RAM module and turn on the
computer again. Refer to "The computer does not power on/The battery indicator is not lit"
(see above).
page
143)
*1
if one is set) hold down the F8 key.
key, select [Safe Mode], then press the Enter key.
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