Microcom 226 User Manual page 56

Troubleshooting
The front panel light is flashing red in color:
 The printer has an error and requires service before printing will continue.
 Verify that media is loaded in the printer properly.
 Press the front panel button to attempt to clear the error.
 Refer to the LDSII Programming Guide for information on the Enquiry
Command to help identify the error condition.
 Cycle power to reset the printer.
The front panel indicator light is solid red in color:
 Generally due to a power fail error.
 Verify that the AC line-voltage is present at the AC outlet.
 The printer may be in Administration Mode, refer to the LDSII Programming
Guide for additional information.
 Cycle power.
During download the indicator light flashes red in color:
 The script file or format contains an illegal operation / command.
 Refer to the LDSII Programming Guide and check script file.
 Verify that the printer is properly configured for the type of download being
sent.
The printer has a cutter but it does not cycle:
 Refer to the LDSII Programming Guide.
 Verify that the cutter has been selected (^D506) and is enabled (^D740).
 Verify that the printer is properly configured to use a dispense method
(^D597).
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