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Docking While the Computer Is Running
If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is
connected to the computer.
AC Power Loss While the Computer Is Docked
If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode.
Printer Problems
Fill out the Diagnostics Checklist (see
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.
Ensure that the printer is turned on.
Check the printer cable connections —
See the printer documentation for cable connection information.
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Ensure that the printer cables are securely connected to the printer and the computer.
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Test the electrical outlet —
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows —
1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2. Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3. Click Properties and click the Ports tab. For a parallel printer (connected through a docking station), ensure that the Print to the following port(s):
setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
Reinstall the printer driver —
See the printer documentation for instructions
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's manufacturer.
Check the scanner documentation —
Unlock the scanner —
Ensure that your scanner is unlocked if it has a locking tab or button.
Restart the computer and try the scanner again.
Check the cable connections —
See the scanner documentation for cable connection information.
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Ensure that the scanner cables are securely connected to the scanner and the computer.
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Verify that the scanner is recognized by Microsoft Windows —
Diagnostics
Checklist)as you complete these checks.
See the scanner documentation for setup and troubleshooting information.
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