Printer Problems - Dell Vostro 420 Service Manual

CAUTION:
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
If the power light is blue and the computer is not responding —
If the power light is blinking blue —
normal operation.
If the power light is off —
Reseat the power cable in the power connector on the back of the computer and the electrical outlet.
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Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.
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Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
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Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
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Ensure that the main power cable and front panel cable are securely connected to the system board (see
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If the power light is blinking amber, beep code 3 —
Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
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Ensure that all components and cables are properly installed and securely connected to the system board (see
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If the power light is steady amber —
Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see
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Remove and then reinstall all memory modules (see
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Remove and then reinstall any expansion cards, including graphics cards (see
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Eliminate interference —
Power, keyboard, and mouse extension cables
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Too many devices connected to the same power strip
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Multiple power strips connected to the same electrical outlet
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Printer Problems

CAUTION:
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
Check the printer documentation —
Ensure that the printer is turned on
Check the printer cable connections —
See the printer documentation for cable connection information.
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Ensure that the printer cables are securely connected to the printer and the computer.
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Test the electrical outlet —
Verify that the printer is recognized by Windows —
Windows XP:
1. Click Start® Control Panel® Printers and Other Hardware® View installed printers or fax printers.
2. If the printer is listed, right-click the printer icon.
3. Click Properties® Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure
that the Print to the following port(s): setting is USB.
Windows Vista:
1. Click Start
2. If the printer is listed, right-click the printer icon.
3. Click Properties and click Ports.
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Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. For additional
The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume
The computer is either turned off or is not receiving power.
The computer is receiving electrical power, but a system board failure may exist.
A device may be malfunctioning or incorrectly installed.
Some possible causes of interference are:
Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. For additional
See the printer documentation for setup and troubleshooting information.
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
® Control Panel® Hardware and Sound® Printer.
UserManuals.info
See Power Lights.
Replacing or Adding a Memory Module).
PCI and PCI Express
System Board Components).
System Board Components).
System Board Components).
Cards).